Stone Mountain Volkswagen / North Metro, Georgia

Rating: ★★★★★

13 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 3500 Stone Mountain Hwy, North-Metro

Postal code: 30078

Phone: (770) 979-2000

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Categories:

New Car Dealers, Used Car Dealers, Automobile Parts & Supplies, Automobile Consultants, Auto Repair & Service

Payment:

all major credit cards, financing available

Open hours:

Mon - Fri 9:00 am - 8:30 pmSat 9:00 am - 6:00 pmSun 1:00 pm - 6:00 pm

Brands:

Volkswagen

Reviews:

Water pump repair. Excellent experience. Gave me a loaner car which was much appreciated. Thank you.

Toni W. / 11/29/2013

Bought my daughter a 2010 VW Tiguan on Saturday from SMVW. This is the 4th vehicle I have bought from them. I just like the way they do business - straighforward, honest. They will tell you what they can do - and will do it. Jean Fenelon and Joseph Park took time to make sure we got what we wanted.

Alan M. / 11/29/2013

the experience was great. the service department gave me an accurate time estimate and I was out of there with my healthy car in no time

Maxx .. / 11/26/2013

Always great. The staff and Stone Mountain VW are always great to work with...they get me in and out in the time they same. Always courteous and helpful.

Troia B. / 11/22/2013

First I would like to say that if it were only Joseph with whom we made an acquaintance then we would have had a stellar experience, however that was not the case. We felt very uncomfortable by the deceptiveness of your manager Nick. I know that this is not a review for him so I will only discuss our time with Joseph...He was very professional and courteous. He treated us respectfully and humored our requests whether... view more they were fantastic or not. He seemed to us to be honest and over all we enjoyed the time we spent with him. For most people, buying a car is the dreaded thing of the century. That is the case for me. Feeling like a cat in the dog pound, Nick enhanced that awareness whilst Joseph did well at making us feel contented. Because of Nicks behavior I do not want to rate your company and my experience with 5 stars, however letting Joseph suffer for Nicks behavior makes me feel more uncomfortable. I appreciate all the time Joseph spent with us and thank him for providing us the opportunity to drive our baby son in a new and very safe vehicle. We would buy another car from him in the future. Thank you for your time.

Mary-frances and S. / 11/21/2013

Claudio Hincapio made me feel right at home from the very beginning. I am a VW fan going way back having had five in my household at one and the same time. When I first got into the Bettle, Claudio started explaining the vehicle right away. I was surprised at the amount of knowledge that he had. This VW is so much more advanced than those I had many years ago. I am extremely happy with my purchase and particularly wi... view moreth my association with Claudio. Because of his positive attitude, I feel welcome to come back in case I have a question about the vehicle. You have a really wonderful employee in Claudio. I have had several positive comments about the vehicle - from people I didn`t know.

Colonel william E. / 11/21/2013

My request for my initial service appointment was handled in quick, courteous and professional manner

Robert W. / 11/20/2013

My salesman, Greg Black, was very informative and helpful throughout the entire experience. I would definitely recommend him to anyone looking to purchase a car.

Jacob T. / 11/19/2013

our sales persons where phillip and joseph, both where very proffessional and curtious, very prfessional and very helpful with all questions that we had, i would highly recommend your dealership to anyone, thanks james pursell

James P. / 11/16/2013

My experience at the dealer was pleasant and very positive. My sales person was knowledgeable and did not miss any details when providing me with information. Customer service and environment was spot on.

Richard Y. / 11/15/2013