Georgia Automotive Specialist / Monroe, Georgia

Rating: ★★★

Auto Repair & Service, Automobile Diagnostic Service

Address: 3899 Harrison Rd, Monroe

Postal code: 30052

Phone: (770) 554-0920

A Whole New Attitude! Trust BMW of Chattanooga to take are of all of your auto needs.

BMW of Chattanooga offers the absolute highest level of customer service from our state of the art facility on East Brainerd Road at I-75. As an 8-time winner of the BMW Center of Excellence award, our professional and courteous staff has access to a large inventory of new and all makes/ models of pre-owned vehicles. We appreciate the opportunity to earn your business.

Reviews:

Excellent service quality work.

Very pleased with the quality of work performed. I have recommended this shop to all friends and family, and they too are very happy with their work. All work completed professionaly from oil changes, tires, transmission work and engine work. I`ve never experienced any problems from this shop or from their work.

groove79 / 2/2/2011

Unhappy Customer

From work they did a couple of weeks previous, they had removed the transmission fluid. They did not replace it, but returned the car. The car died and had to be towed. Surprise! The transmission needed to be replaced. They kept it and did not work on from 11/7/2003 until Summer of 2004. They tried to buy our car from us for cheap several times. Only under threat did they complete the job at the cost to us of $1619.2... view more2 (For USED parts). Even though they were at fault. We had the car towed to another mechanic who checked it over and found that the engine fan had been turned around and would have blown the engine had we driven it. This is not to mention the cylinder head for engine, head gasket, valve cover, gasket, intake manifold gasket and etc. totaling $1145.55 not too long prior to the transmission rebuilt. Or the brakes and etc. Every time the car went in, it came out worse. This car had worked very well for 3-4 years...but these guys tried to tell us it was a Friday/Monday car ...as if they car was a lemon. It wasn`t until THEY touched it. It has worked well for the last 5 they haven`t seen it. The worst of it all was the attitude of the workers. They didn`t care and wouldn`t work on it...then tried to tell us they were not working on it as a favor?!! If you like your car, we would recommend you find a real (in our opinion) mechanic and avoid this place at all cost...or it will be at all YOUR cost!

UnhappyCustomerGA / 6/20/2010