Toyota Of Roswell / Marietta, Georgia

Rating: ★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 11130 Alpharetta Hwy, Marietta

Postal code: 30076

Phone: (770) 594-8696

Expert Technicians & Comprehensive Service. Find A Location Near You.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Reviews:

I have been taking my car to Toyota of Roswell since I bought it in 2008. I have always received excellent and friendly service. Service specialist Jona Mercado has been especially helpful. He always follows up to ensure all is well with me and my car.

raquel.cabello / 10/32/2013

Beware of Dealership So Call ""Certified Vehicles""

I purchased a vehicle from dealership 3 weeks ago and really regret it. I purchased it on a Wednesday and on Thursday morning the AC stop working, so I called the dealership to ask what`s going on since they stated they checked it from top to bottom. So they had me bring it back in and when I did they confirmed AC compresser was not working so they didnt fix it but told me they will only charge me $800 dollars to fix... view more it and they didnt know anything about the AC being brolke when they sold it to me, so I declined there offer and took to a AC shop and staed they were dishonest because they found dye in system that the AC system was checked before they sold it and only put freon in compressor that eventually leaked out. So I will never step on there lot after this experience. So buyer Beware!!!!

Rontogo22 / 4/9/2012

Excellent Service

I have had my car routinely serviced at Roswell/Nalley Toyota since I purchased it from them seven years ago. I recently called to schedule an appointment for the car`s 75,000 mile service and was able to get the car into the shop the same day. My wait time was a little over an hour. In the past when the wait time was expected to be longer, I have been offered shuttle service or a loaner car to drive. I have alwa... view moreys been treated as a valued customer, my car is still driving great, and I am especially pleased with the service I have received at this dealership.

Oneda / 1/12/2012

Environment Fee

I did a break job(Front break service) and air filter change. It costs me around $200 plus $23 environment fee plus Tax. Sincerely, I am not convinced about 10% environment fee. Even if there is 10% Environment fee, they should let us know upfront when you ask for the estimate.

sbrath / 8/4/2011

NALLEY,(TOYOTA OF ROSWELL) SETS NEW LOW IN CUSTOMER SERVICE AND APPRECIATION

Paid asking price on 06 tundra with approx.49k mi. with certified toyo warranty 6yr. They detailed truck,Idrove 88 mi. back home ,find dent/scratch length of roof.Drove back,said they would fix.Said would be done in 3 days. Returned 7days later and waited 3 hours cause truck had not been finished. Drove home 88 mi. Next day multi-disk cd player stops working. Call NALLEY TOYOTA ROSWELL, said it was not co... view morevered under warranty and I would have to PAY to have it fixed.
Now let me get this straight. I buy truck, for their asking price, they scratch and dent the roof during detail, I drive back and forth 166 miles(twice) cause of their screw up, I return 7 days later and my truck is STILL NOT FINISHED, wait another 3 hours, drive another 88 miles home, the next day the multi-disc cd player stops working and I am told that it is not covered in the EXTENDED 6 YEAR CERTIFIED TOYOTA WARRANTY? Oh, and I will have to drive 88 miles there and 88 miles back AGAIN and PAY to have the cd player fixed for what should be covered in their SO CALLED WARRANTY.
TOYOTA OF ROSWELL (OWNED BY NALLEY) sets a new (LOW) standard for customer service. The only thing they stand behind is you, so don`t drop your keys. If you do, kick them next door to the ACURA dealership.
Thanks TOYOTA OF ROSWELL(NALLEY) for a true NIGHTMARE of a car buying experience. You`d think to expect better treatment from a car dealership in this economic environment we are in. Nalley`s Toyota of Roswell is by far, the WORST CAR BUYING EXPERIENCE I HAVE EVER HAD.
In closing, my only advice to those in search of buying a vehicle is to ;
A: Realize that extended warranties are only as good as the dealership backing it. Find out EXACTLY what the warranty covers.
B: Hope that other car dealerships care and appreciate your business more than TOYOTA OF ROSWELL, OWNED BY NALLEY.
(This has been a public service announcement.)

Timotayo / 11/8/2008