Motor Trend Certified Advantage delivered by Wade / Kennesaw, Georgia

Rating: ★

New Car Dealers

Address: 3817 S Cobb Dr SE, Kennesaw

Postal code: 30080

Phone: (888) 420-1846

Stick With The Specialists

Thank You for visiting Extreme Junk Cars, Cash for Junk cars. At Extreme Junk Car`s we try our best to please our customers. That`s why we have become Georgia`s #1 junk car buyers. We offer the most for your vehicle with fast same day service. We pay $300 to $800 on all junk cars dead or alive as well as free junk car removal!!! All Junk or unwanted cars must have a title in order for us to complete the transaction!

Categories:

Used Car Dealers, New Car Dealers

Open hours:

Mon - Fri 9:00 am - 8:00 pmSat 9:00 am - 6:00 pmSun Closed

Reviews:

Unethical business practices! Be aware that if you are considering doing business with this dealership that they may change the price on you the day you are scheduled to view the vehicle and that they do not honor the price that they list on the vehicle. We found a Ford Escape at Wade on Auto Trader on 05Oct2013 that matched our criteria and within but at the top of our budget at $15998. We put in a request for... view more further information thru the Auto Trader website. Received a reply same day from salesman Creed saying that he would get us further information on Mon 07Oct as the vehicle was not on the lot yet. On Monday we received the requested information in the form of a personalized video. (nice touch!) We communicated back and forth with Creed all week being told that it was a Certified Preowned Vehicle and when we asked he told us that there would be some wiggle room with the price. Mid-week we made an appointment to test drive it on Sat 12Oct. Late Fri night as we were firming up our plans for the next day we went online and again viewed the vehicle, which had not changed. Sat we called to confirm that it was still there before making the 170 mile (each way) drive to see the vehicle. We arrived and looked over the vehicle noticing a couple small dents and that the tires had dry-rot. We drove the vehicle and decided that if the price could be adjusted down slightly that we would buy it. We talked to Creed about those issues and went inside while he talked to his manager, Danny Pereira. He came and got us from the lobby and told us that we would need to talk to Danny, the Sales Manager. We went into Danny`s office and my husband confirmed that Danny was indeed "the boss". Danny commented that the vehicle had just gone on their website that day (lie). When we refuted that with the fact we had been talking to Creed about it for a week, he finally admitted that it had been 8 days. Then told us they just got it on their lot that day (another lie!). Danny handed us a pricing paper listing the price of the vehicle as $16877 plus taxes & fees (misc fees of $264 and document fees of $599). We questioned that the price of the vehicle did not match what it had been listed for online or what was marked on the windshield of the vehicle. Danny said "Well that`s the price online". When we said that`s not what it was on AutoTrader, he pulled up AutoTrader on his computer and said "That`s the price on there now". He went on to say that "It`s a Certified Pre-owned Vehicle and it costs us $500 just to certify it and we`re not going to eat that". (But we had already been told that it was a Certified Pre-owned Vehicle at $15998.) My husband questioned him multiple times "So you are not going to honor the price that is marked on the windshield?" And Danny`s response in a very condescending manner was an emphatic "No!" Not only were his attitude & customer service skills horrendous, the practice of increasing the price after all the communication we had on the vehicle and what was marked on the vehicle is terribly unethical.

mds0424 / 10/16/2013

Dealership is crooked (at least the "boss" Danny is). Sticker price in windshield was almost $1,000 less than what he printed as a quote. Told me they have the right to raise the price when ever they want. $599 Document fees $264 other fees Too many fees and crooked... Don`t go here!!

Mazdaman7Q / 10/14/2013