Collision Works / Forest Park, Georgia

Rating: ★★★

Automobile Body Repairing & Painting

Address: 2441 Cheshire Bridge Rd NE, Forest-Park

Postal code: 30324

Phone: (404) 320-7077

Best Auto Repair in Atlanta, GA

Services:Radiator Repair & Installation for: Machines * All makes of cars & SUVs * RV`s * Forklifts * Semi Truck * Bulldozers * Rodding Radiator Rebuilds * External Radiator Rebuilds * Custom Built Radiators * Hose Replacements * Custom Recores. Diagnose & Repairs & Installs: Heating & Air Conditioning Systems * Fuel Tank Repairs * Classic/Antique Radiators. We`ve got your parts!! * Wholesale Radiators * Whole Heating & A/C parts * Fuel Tanks 30 YEARS EXPERIENCE. Convenient to I-75, I-85, I-285 and Downtown Atlanta!

Reviews:

Worst Shop Ever!!

I should have read reviews here before I took my car to this worst shop. Funny how the reviews posted here are either one star or five stars... For those one star`s, obviously had experienced the same kind of ""service"" i received, as for those five stars.. (haha, go figure) All i can say is, save your time and money, DO NOT GO TO THIS PLACE... I would leave no star if it was an option.

unhappyguestA / 11/10/2009

Great Service and Great Work

They did an amazing job in repairing my car. It looks like new. I worked with Mahagony and she is great as she exceeded all my expectations. I am send all my friends to them. Thank you Collision Works!

jeffersonbg / 6/19/2009

efficient and friendly

Stopped by for help with adjustments on a bicycle carrier that attaches to my spare tire holder. Though it was close to time for closing, everyone was friendly. They greeted me cheerfully and found a quick solution, even though it was not the typical repair. They didn`t try to upsell. Facility was clean, great waiting area. I`ll use them again!

hliefer / 6/17/2009

SUPER JOB ON MY ACURA!!!

I really anticipated that it was all over for my `05 TL. Brian, Kim and the entire crew not only repaired it, but made it look and feel darn close to new. I`ll never ever take my cars anywhere else. Thanks for a job WELL done!

cericko / 5/8/2009

This is by far one of the WORST customer service experiences

They will promise you the world and then not deliver. I dropped my car off to have the rear bumper replaced and it took them 6 weeks after promising it would only take two!

DO NOT GO TO THIS PLACE!!! I`d rather get a ticket than chance working with those jerks again!

madposter / 1/6/2009

BEST SHOP IN ATLANTA, HANDS DOWN!!!!!!!!

Unfortunately, when we need to contact a collision center, it is because we had some bad luck. I have been living in Atlanta for over 20 years. I had my share of accidents. I took my cars to many places including, Kong`s Body Shop, D&D Kustom Collision, Wade`s Collision Repair and others. Most of the time, I had to bring the cars back due to problems, including waves in the paint, over spray or electrical. About 4 ye... view morears ago, I was recommended to Collision Works, in Buckhead. The owner, Steve, was very helpful. It didn`t appear anything like any shop I`d been to before, it was breathtaking in the office then out the window you could see all the cars they were working on. They had an Enterprise on site to get me a rental fast which was a great PLUS. My experience with their work was so GREAT that I bring my cars there and recommend them to all my friends. They are HONEST!!. They do the RIGHT thing for you. They will make sure the car is fixed 100% the first time and they work for YOU , not for the insurance company. There are even times when I stopped by with help on something little, and their technician came out and adjusted it and when I tried to tip him, he refused the tip. Looking at some of these other reviews I am stunned. Getting into an accident makes some people unhappy but this shop is simply FANTASTIC!!! This is a Customer Service Oriented business, who cares about YOU and your car. Give them a call!! YOU WILL BE REAL HAPPY YOU DID!!!!

PsychedelicSuede / 12/12/2008

WORST SHOP IN ATLANTA!!!!!

I don`t know any other shops in Atlanta because my car doesn`t break down as often as the person with the 5 star review below who obviously visited a lot of shops in Atlanta with a broken car and knows all about them. BUT, I DO know that Collision Works Atlanta is a definitely DO-NOT-GO shop in Atlanta now!!!
They would tell you anything to get you to leave your car there: ""oh, we`ll fix your car for it to drive... view more like a brand new, (despite the fact it`s got over $10K of damage on it already) we offer the life time guarantee... blah blah blah. THEN, they will blame everything they can`t fix on ""it`s the normal wear and tear, oops sorry"".. Trust me, you don`t want to go there.. if you need more information on how much they can screw you, contact me for more information. I have prove to show you.

unhappyguestG / 12/12/2008

DO NOT GO THERE!

DO NOT GO THERE!!!! They don`t deliver what they promised. They would say anything to get your business. BE CAREFUL!!! They lie.

They would promise you to fix your car like a ""brand new"" then blame on the ""normal wear and tear "" for everything...

Yeah, this is my review, and my only review. I do not appreciate you (Mr. Peek) calling out my name in your replies and just assumed that I wrote ALL t... view morehe reviews. Control yourself, geez!

juiyunw / 12/11/2008

Poor customer service and it took way to long

I don`t typically write reviews but my experience at Collision Works was so bad I felt the need to warn people. My car was brought in and give an estimated completion date of one month. While I felt that this was a long time I knew there was a lot of damage so I accepted the time fram. I received little to no communication from the body shop for the entire time my car was in the shop. I found out later that there... view more were times my car was just sitting waiting on parts or for ""the window guy"" or ""alignment guy"" to get there and look at it.

On the day my car was supposed to be ready I had to call them and was told that it would be ready in two days. Again, after not hearing anything from the shop I called again only to be told that it would be another few days. Each time, they said they were waiting on parts or insurance or they had to get someone else to come in or take my care somewhere to get other work done. (Why don`t they have those people there already). Long story short, this occurred multiple times, so two weeks after I was told my car would be ready I called again and told them I would be there in person to make sure the final steps got taken care of that day. Had I known that this was going to happen and that I would be without my car for six weeks I certainly would have take my car somewhere else. I will never bring anything to this shop again and would not recommend it to anyone!

newtoreview / 10/10/2008

Fantastic customer service, professionalism and superb work is the only true description of this com

State Farm recommended them and I couldn`t have gone to a better firm. From the moment I went in until I picked up my beautifully repaired Town Car, they never let me down. I was called the same day that I brought the car in and they told me that Ford no longer carried the parts needed to fix my door and molding, but that if I permitted Collision Works to repair the damaged parts, I would not be disappointed. Why not... view more, I said, after all they as well as State Farm guaranteed the work. They told me that it would take a week longer to do the job and I told them to go ahead. I just picked up the car today and I cannot see a blemish, dent, scratch nor a ripple. The paint was a great match. How did they do that?? I don`t really care, my car looks brand new. They also cleaned the interior. Thanks Collision Works. USE THIS AUTO BODY SHOP WITH COMPLETE CONFIDENCE!

Frankv6 / 6/13/2008