Infiniti of South Atlanta / Fairburn, Georgia

Rating: ★★★★

New Car Dealers, Used Car Dealers, Automobile Parts & Supplies

Address: 4201 Jonesboro Rd, Fairburn

Postal code: 30291

Phone: (888) 883-0450

Where Luxury Costs Less

"Service You Trust...Brands You Know!"

Reviews:

are u tired of the run around?

My wife and I live in Duluth Ga. 1.3 miles from our local "friendly" Infiniti dealer. After wasting way too much time and effort, AND being lied to, we called Infiniti of South Atlanta. We drove 2 hours in the pooring rain, during rush hour to visit the deslership. We drove our new 2013 g37 home about 90 minutes after our arrival. EVERYONE was very nice and professional. Keisha was our salesperson/internet ... view moremanager...She really knows her stuff! Dave the finance manager was GREAT! Not typical or pushy, and answered all of our questions. Absolutely a wonderful experience! You would have to be an idiot to get your Infiniti from anyone else! Thanks to everyone for making our Total Ownership Experience exactly that!

bill.capelman / 6/21/2013

My wife and I recently purchased a vehicle from another Infiniti dealership (worst experience ever.) We brought our vehicle to Infiniti of South Atlanta to get some of our extended warranty stuff done. We dealt with Melissa D and she has totally turned our view of Infiniti around. She went above and beyond to help us out and to try to fix what another dealer messed up. We left very happy and would highly recommend th... view moreis dealership to our friends and family. We have read some of the other reviews on this site and did not have a problem with anyone we worked with at the dealer. Everyone was extremely nice and went out of their way to help us.

robert.kershner.18 / 2/21/2013

My new QX56 had a problem and ...

My new QX56 had a problem and died on me where I live in Columbus, Ga. I didn`t get a real good feeling after calling the On The Road number, so I called the dealership 85 miles away. I Explained my situation and explained that I could not get the car to them, nor could a get a loaner car in my city. Within an hour, a flat bed hauler picked my Infinity up in my parking lot (6 PM) and when I opened for business t... view morehe next morning, a couple of really nice guys from Atlanta had me a new QX56 to use until mine is ready, then we`ll reverse the process. How much better than perfect can service get? Thanks guys...... Terry

T.Hurley / 6/18/2011

Lakisha is great

I had the best car experience at the Heritage Infiniti dealership this past weekend. Never before have I felt like a priority and friend simultaneously when leasing a vehicle. From the gentleman that greeted us at the front door to the individual that affixed my temporary tag, I appreciate the employees working at this dealership. This dealerships is top notch and superior in every way possible. From the moment La... view morekisha Johnson introduced herself to my husband and myself, we knew we were in good hands. After dealing with other dealerships all day, I was beyond exhausted. Lakisha?ˆ™s positive attitude and knowledge base of your dealership?ˆ™s options were a breath of fresh air. She was able to gauge our needs and anticipate our questions. I appreciate her straightforward approach to letting us know the options available, so we could make an informed decision. So many dealerships today waste their potential customers?ˆ™ time but beating around the bush and not being honest. When we went over the final numbers and maintenance choices with David Curtis, once again the stress was removed from the situation. No one enjoys talking final numbers when it comes to a vehicle you are about to lease. David took the time to explain the pros and cons of the various opportunities he had to offer. He was very through when explaining what to expect next regarding my payments and such once I left the dealership with my G37. As a side note, I would like to also thank Makis Hodge for introducing himself to us. It was nice to meet the General Sales Manager during our second visit. He helped to further solidify our comfort and respect for your dealership.

SoyWax / 1/32/2011

used car

I recently purchased a used car @ Infiniti of S Atlanta and 2 months later the car malfunction. Guess what the manager said, "They are not going torepair the car." I want to inform the public to be careful and do not purchase a used vehicle from Infiiniti of S Atlanta. I do have legal rights and I am in the process of trying to going public with Eyewitness News. No consumer should have to experience thi... view mores. The business is horrible. Please remember this dealership sales used car that have problems. Just think no one wants to experience this!

sadgirl1983 / 2/27/2010

wow awsome

they were so knowledgable. They helped me find the right car at the best price. I would recommend them to all.

2026ocean / 1/6/2010

This service dept. is the worst!

I recently bought a used Volks New Beetle.I took my car in to have locked lug nuts removed and replaced with regular nuts for $30. I was also was concerned with a noise the car makes when I drive it. After 2 hrs waiting I`m told by James the service manager that the front two nuts have to be wielded off and it will cost $116! I told him just charge me for the back two because I was going to take it to my local mechan... view moreic who was going to charge me $60 to wield all four! Plus the Heritage tech stated he didn`t hear a noise when he test drove it! I was like there is a noise so tech drove it again and said he heard the noise. After 3 hrs waiting James tells me they got the nuts off without wielding but hits me with an estimate to replace both cv axles for $2000!!! Well I took my car to my local automotive mechanic who is highly recommend under BBB ,autozone, and specializes in Volkswagons. Only the right CV axle needed to be replace. Parts and labor total cost $194.00!! Plus they fixed my grill and fog light that fell out of place for $45.00. Heritage volks severely over charges customers and the service is crappy to boot! I would recommend to shop around for an estimate before having this place do your work because you will save an arm and a leg!

nyparker / 5/12/2008