Troncalli Chrysler-Dodge-Jeep / Cumming, Georgia

Rating: ★★★

Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting

Address: 818 Atlanta Rd, Cumming

Postal code: 30040

Phone: (770) 889-8951

Stick With The Specialists

Precision Tune Auto Care is the fast, convenient & affordable solution to all your car repair & routine vehicle maintenance needs. Our certified technicians will help you keep your vehicle safe & reliable on the road. And with our 12 month/12,000 mile nationwide warranty, we stand behind our work. For 30+ years, we have always been experts under the hood & under the car, from tune-ups to scheduled maintenance to repairs that keep your car safe & reliable. We are not the dealership, but we offer the same level of expertise without the inflated price & with much more convenience. We are not the corner garage, but we offer personal service like the local garage, with the benefit of more access to the right equipment & training & backed by a national chain. We are the professional alternative that is also convenient, with same day service.

Reviews:

Great Buying Experience!

Friendly, Helpful, Informative and all around Great Customer Service! We had reviewed the information at www.troncalli.com regarding a used 2006 Pontiac G6 Convertible and found the website was very informative, detailed and had lots of pictures. Went out on a Saturday morning to look at the car and test drive and we were able to look at the car and discuss a few things before the Sales Representative approached us... view more. Donald Bradshaw was a laid back and easy-going Sales Representative. We never felt pressured, rushed or deceived. We made a deal with one contingency, fix the passenger side window. Took the car home on Saturday and returned on Monday evening and the body shop jumped right on fixing the window (just happened to be one of the bolts loose in the track) Mark in the body-shop made quick work of the problem and I was on my way. Nick the Sales Manager made promises and kept them! We had a great experience and would buy from them again as well as refer other customers!

hbegotner / 11/3/2010

Worst Dealer I have Ever Worked With - RIP OFF!

I hope that I can help some poor person who is looking to buy a new Chrysler or Dodge, or someone who is in need of repair on any of those models. Troncalli Dodge in Cumming is the worst dealer I have ever had the misfortune in dealing with. I brought my truck in with an alignment problem, I wanted it fixed before I took my kids on the long trip to Disney World. After getting the truck back with a clean bill of he... view morealth from Troncalli, I drove down to Florida. I noticed that not only was the alignment still off, but it was substantially worse. I made it to my son`s house in north Florida that night by pure luck. In the morning we examined the truck noticing that the adjustment rod for the toe had been left unsecured causing the radical alignment performance. Upon further inspection we noticed that the front passenger wheel was so worn that it was barely hanging on to the car. This situation alone would have made it impossible for the alignment to ever have been done in the first place. Someone there is very lazy or just incompetent. What ever the reason save yourself the trouble and risk, make the trip to Buford and the Dodge dealer there. Troncalli is terrible!

bryan7878 / 7/19/2010