Atlanta Gear & Axle / Atlanta, Georgia
Rating: ★★
26 years in Business
Auto Repair & Service, Automobile Parts & Supplies, Auto Transmission
Address: 4830 Mendel Ct SW, Atlanta
Postal code: 30336
Phone: (404) 691-7662
Pre-owned BMW, Mercedes-Benz, Porsche and Audi Specialists.
Categories:
Auto Transmission, Automobile Parts & Supplies, Auto Repair & Service, Automobile Accessories
Open hours:
No info
Reviews:
Less than one year ago I had a rebuilt rear end installed in an 06 Volvo tract. Last Sunday evening the rear temp gauge began showing warm, I stopped for the night allowing it to cool down. The next mornig I continued on to my delivery, after arriving I discovered a bearing failure that now was allowing fluid to leak out the front of the housing. After contacting Tony Norman of Atlanta gear I was instructed to drive... view more the truck to the shop of their choice in Houston,after arriving there I had lost even more fluid. After inspection the confirmed a bearing failure. I then waited for six hours and no response from Tony Norman. I then contacted mr Norman only to have him imply that this was my fault,that I had ran it low on fluid. I even provided him with proof that the rear end had been serviced as recently as three weeks ago at which time two bolts were found loose,were then tightened and to pts of fluid were added to completly top it off.bottom line ...they have refused to honor their warranty.
scott.heath.315 / 1/23/2013
GREAT SERVICE & FAIR PRICING
We are a small Commercial Vehicle Repair Shop in northeast Atlanta and have been using Atlanta Gear and Axle for some time.
As with any business relationship each and every transaction comes with it`s own unique challenges depending on the customers requirements or problems.
We have found that Atlanta Gear & Axle meets and exceeds expectations every time. They are professionals at what they do and you w... view moreill find that they are the best in the business and they always treat their customers with courtesy and respect, they are always concerned with your business needs.
My experience has been that from the first phone call to final delivery each and every customer is #1 in their book and they treat you that way.
From the delivery drivers up to the service desk Atlanta Gear & Axle does a great job.
From warranty aspect we have never had a failure on a component they have rebuilt for us.
Thanks for the great service
Pebblemaster2 / 12/29/2011