Texaco Xpress Lube / Alpharetta, Georgia

Rating: ★

Auto Repair & Service, Auto Oil & Lube, Brake Repair

Address: 2981 Shallowford Rd, Alpharetta

Postal code: 30066

Phone: (770) 977-2296

The new oil plug I had was lost so they substituted another. I went back to them and started to explain what they had done, but in less than 2 minutes the manager was denying any responsibility. I showed him the one they used and a picture of the one that was lost. He pointed out they threads on the substitute were correct. What he failed to realize was the plug was too short, and when he tightened it he most likely ... view moredid not even realize he had stripped the threads of my oil pan. He said he needed to look at the car. I gave him my number and asked him to call when he got off work. Two weeks have passed and still no call. What bothers me the most is they refuse to take responsibility and blamed me. I strongly suggest STAY AWAY.

HandySteve / 3/10/2012

Used Car Dealers, Wholesale Used Car Dealers

Address: 1330 S Cobb Dr SE, Woodstock

Phone: (770) 420-0000

New Car Dealers, Automobile & Truck Brokers

Address: 3881 Highway 78 W, Lilburn

Phone: (678) 580-5468

Auto Repair & Service, Tire Dealers, Brake Repair

Address: 3112 Highway 129 S, Dahlonega

Phone: (706) 865-1345

Automobile Body Repairing & Painting

Address: 15 Bridlewood Ct, Taylorsville

Phone: (770) 364-2696

Used Car Dealers

Address: 5715 W Oglethorpe Hwy, Allenhurst

Phone: (912) 877-4427

Auto Repair & Service

Address: Stone-Mountain

Phone: (678) 464-0571