Tena Automotive / Seffner, Florida

Rating: ★

2 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 5608 N Florida Ave, Seffner

Postal code: 33604

Phone: (866) 595-6470

Categories:

Used Car Dealers, New Car Dealers, Wholesale Used Car Dealers, Auto Repair & Service

Neighborhoods:

Old Seminole Heights, Northeast Tampa

Open hours:

Mon - Sat 10:00 am - 7:00 pmSun Closed

Reviews:

Back in February 2013 I stopped to look at a car from Tena Automotive. My vehicle of interest was a 2006 Nissan 350z. Despite my bad credit the salespeople were able to get me approved for the vehicle of my dreams. The employees were very friendly and helpful. I was so happy and excited but?ˆ¦things that seem too good to be true?ˆ¦.usually are. I informed the Salesman (Jonathan) that I wanted to keep my payments belo... view morew $350 a month. Per my agreement I paid $2,000 down. Upon signing the paperwork for my new vehicle and getting in the car I was informed that I owed an additional $200 for down payment. I was angry of course because that was not a part of our contractual agreement. The salesman submitted the paperwork to the bank stating that I had paid $2,200 just so that the paperwork would reflect my desired monthly payment and then charged me an additional $200 off the books. I was very upset but tried not to let it ruin the happiness of having my new vehicle. When I first stepped on the lot of Tena Automotive the owner (John) assured me that they sold the most reliable vehicles around. After only three days of having the vehicle I noticed that I had no headlights. I contacted Tena Automotive immediately. I called several times and left numerous voicemails requesting a call back. No one ever reached out to me. When I came in with cash they were on me like flies on crap, now that I needed them I could not even get a call back. After a week on only being able to drive my car during the day, I knew I was not going to get a response from the dealership. I sent them a dirty email and ended up fixing the headlights myself. Little did I know this was only the beginning. Two weeks later I noticed that my engine was knocking really really loudly. Upon taking a look under the hood I discover?ˆ¦..to my sheer horror?ˆ¦..there was NO OIL IN THE ENGINE. I guess a 300 point inspection does not include checking the oil. I could write up pages and pages of the issues that I have had with this vehicle, but for the sake of time I will just list them below. Broken headlights Car overheated- New cooling fan Passenger side door doesn?ˆ™t open. No oil in the engine 4 new tires and alignment needed. Car does not start due to electrical issues. No overhead ceiling lights in vehicle Windshield washer fluid dispenser does not work After the myriad if issues I finally took a trip down to Tena Automotive. Needless to say they didn?ˆ™t care about my vehicle or the issues that I was facing. The owner was really nasty and told me ?ˆ?Well that?ˆ™s what happens when you purchase a car as is?ˆ¦no warranty?ˆ? I am beyond dissatisfied with my experience at this dealership. This was my very first auto loan and I never would have imagined that I would be treated this way. Even as I sit here now I am unable to start my vehicle. I trusted the people at Tena Automotive and I have been ripped off. Words can not express how sad I feel over this situation. I have paid $1,000 plus dollars for vehicle repairs in a matter of a few months. I sold a good running vehicle to get into what I thought was the car of my dreams. My dream has been nothing but a nightmare. I would not recommend Tena Automotive to my worst enemy.

ABENTAMPA / 6/19/2013