Sterling Motorworks Corp / Pine Castle, Florida

Rating: ★

21 years in Business

Auto Repair & Service, New Car Dealers

Address: 550 E Donegan Ave, Pine-Castle

Postal code: 34744

Phone: (407) 870-2221

Auto Repair & Service, New Car Dealers

No info

I would stay away from this shop, customer service is absolutely non existant, very rude, they will never call you but will tell you on your face that they will call you in an hour or 10 minute , the end of the day etc. Took one day and a half to perform the service. (cover neddle size leak on tank) Service was not done correct, quite slop, and leaked. Went back and got lots of excuses, unhappy they took the tank ... view moreand told me that they will call me in about 20 minutes, NEVER got the call I drove there more than 4 times and called several times, after another day I went back pick up my tank and it was still done incorrectly. There was a chance to make it less bad if they could only provide me with material needed to do the repair my self, (a stick of brass for weldding cause I knew it was not done right when he didn`t wanted to test it in front of me) he responded : yes but I`ll sell it to you. I hessitated then ask how much. He responded $1.50 I said : what! he responded rudely: I can`t just give to you! I said thank you and walked away. You take your chances and go there, be advice regardless of where you are from, take a puerto rican translator book or something, because here in Kissimmee they never said what they mean and never mean what they say. They will tell you anything, once they got your money or product you are for a long ride but not on your vehicle. Customer is never important nor right. This was a job for a client of mine bike and lost 3 days work and gas money driving back and forward. I had to work over the week end to make up for it, then buy another tank because they ruined mine with a bigger hole. He still posted the $24 dollar charge on my credit car that I`ll deffinately dispiute. I could have save me the time and aggrivation but I`m realy fed up with this guys that think they know it all quite arrogant and uncivil is not the first time this happen to me at the PR speed shops

pajodersoyo / 10/25/2011

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