In & Out Express Lube / Ozona, Florida

Rating: ★

9 years in Business

Auto Repair & Service, Auto Oil & Lube

Address: 6709 State Road 54, Ozona

Postal code: 34653

Phone: (727) 841-0176

Customers are number one in our Business

Your St Petersburg NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.

Categories:

Auto Oil & Lube, Auto Repair & Service

Payment:

master card, visa

Open hours:

Mon - Fri, 8am - 6pm; Sat, 8am - 5pm; Sun, closed

Brands:

Pennzoil

Reviews:

bad business

changed oil but not filter!! today- filter had 3000miles of dirt on it still. and part # on receipt the didnt match part.

beware when paying cash as they always try to short your change and then act like it was an accident. my wife once. and myself on this last visit.

also the past 2 consecutive visits i wanted to rotate tires. but the owner of the car on the lift forgot to leave the keys both time... view mores lol.

save you self the aggravation and stay away

junior1113 / 2/28/2011

RIP OFFS< RUDE< UNPROFESSIONAL

12/4 Ran in for quick oil change. wasn`t the 10 min, but tolerable My check engine was on at the time. Tech informed me he could do a diagnostic. I agreed. Said it was the fuel injector. Not it may be, could be, try this. I agreed to have the sevice done for $60.00. By the 15th my check engine light was back on. Stopped by the shop the 17th. Can`t refund. Did I tell you it was fuel injector? Yes you did. I can`t... view more refund. Do you want a new diagnostic? No I trusted you the first time. i want a refund. Can`t do that. Asked how to contact supervisor. he doesn`t have an office. try the NPR shop. Called....left messages. No return calls. Finally I got his cell #. Left messages. Finally called back the 27th. Rude, unprofessional. Hung up on me. They don`t honor the 90 day warranty for service listed at bottom of service tag. GO TO YOUR MECHANIC!!!!!!!!!! For everything!!!!!! Should be a 0 star rating on these review sites

smitty12 / 12/29/2010

Go Somewhere Else..... ANYWHERE Else!

RIP-OFF ALERT
Caution...Stay away from this business.

stckrshck / 7/31/2009

Stay away from this place

The day after I went to In and out express lube on 54 in New Port Richey I checked my dip stick and it showed there was almost a quart of oil TO MUCH !!!!! .. So now I crawled under to look at grease fittings .. You guest it HAD NOT BEEN GREASED!!! So I had to go back and show the manager .. He had to drain some oil .. And grease the front-end .. They figure how many people check their grease fitting .. They char... view morege for oil and grease .. And only change your oil .. And cant even do that right .. PLEASE DONT DO BUSINESS WITH THESE PEOPLE THEY WILL RIP YOU OFF !!! When I told this story to some of my friends they said they heard the same thing from people they know.

greenmustanglx / 6/27/2009

bad customer service

I called this place one day to make sure I could get "In and out" without an appointment, I wanted to make sure they had plenty of help, because with a 3 month old baby I did not want to wait long out in public and wanted to get home as quick as possible. He said no problem, So I literally got the baby in the car seat and left. I arrived 10 minutes later and he told me he was out of my oil filters (I have a pretty co... view moremmon vehicle) so I went back home, wondering why he didn`t tell me that on the phone when I called. So 5 days later I went back. I sat in line in my car waiting for 20 minutes. The workers kept looking at me, making eye contact, but did not say anything to me about my wait or how much longer it would take. I could not wait any more so I left. This place claims that they give 10 minute oil changes or your next oil change is free. I did not want a free oil change, I just wanted to get my oil changed period! This place makes an oil change HARD TO GET DONE. So I called them after I left to talk to the manager to see what the problem was. It was him, who kept looking at me, but didn`t say anything. He told me that he "can;t talk to someone who has their windows rolled up" and said he "can`t change the oil on 2 cars at the same time". well duh, i KNOW that. then he said ":have a good day" and hung up the phone. HOW RUDE!!! I called another "In and out" location to see if I could get in contact with the owner. I left my info and the owner NEVER called me back, which is why I am leaving this review. You would think with the economy the way it is, that people would take an exra 20 seconds to say "hey i`ll be with you in a few minutes, sorry about the wait" so that they don`t lose any business.

jjstru / 10/24/2008