AutoNation Chevrolet Airport / Oakland, Florida

Rating: ★★★

Auto Repair & Service

Address: Oakland

Phone: (407) 857-5700

Serving Orlando & Surrounding Areas

At AutoNation, we have a vast inventory of new & used cars & sports utility vehicles (SUVs) and offer vehicle financing, OEM factory service & auto parts.

Categories:

Auto Repair & Service

Payment:

amex, discover, master card, visa

Services/Product offered:

Avalanche
Camaro
Chevy Aveo
Colorado
Corvette
Cruze
Equinox
Express
HHR
Impala
Malibu
Silverado 1500
Silverado 1500 Hybrid
Silverado 2500 HD
Sonic
Suburban
Tahoe
Tahoe Hybrid
Traverse
Volt
ZR_1

Open hours:

Mon - Fri 9:00 am - 9:00 pmSat 9:00 am - 8:00 pmSun 11:00 am - 7:00 pm

Brands:

Chevrolet

Amenities:

GM Certified Used Vehicle,Pro Sho,Chevrolet Volt Sales And Service Dealer,Chevrolet Volt Service Only Dealer

Reviews:

BE AWARE WHEN BUYING A USED VEHICLE.

BE AWARE WHEN BUYING USED VEHICLES FROM THEM!! I stopped by to look at used trucks and found a white one I wanted and was told by both the sales man and floor manager that the truck was a certain price. I proceeded to take it on a test drive and after went in to do the paperwork. Only after they knew I wanted the truck did the general manager tell me the price was wrong and jumped $2000 over what I was told. Needless... view more to say I left without the truck and I felt like I was getting the shaft because they thought I would have paid more. Then I get a rude call from the general manager telling me that I shouldn`t have even been on the used car lot because it was off limits and they quoted me a price on the wrong truck and not the one I test drove. But it was not there fault. BE AWARE WHEN BUYING A USED VEHICLE FROM THEM!!

mcris383 / 1/25/2013

The service department was bel...

The service department was below poor but that was the lowest score they had. Made an appointment early on Sunday to have my car serviced, I explained to the lady I had the FMMP (the free service package I BOUGHT with my car that comes from Chevrolet). She told me to just bring in my FMMP info and the service will be covered. Sunday morning came, I parked my car in the service bay and asked if that is where I shou... view moreld leave it for service, the man who greeted me (which I later found out was the manager of the Service department) responded with "I am the only one here, what do you want?" I explained to the man I made an appointment to get service done since my FMMP emailed me and just said i need to come in for service, but did not say what. The manager got my paper work (which had the wrong model of car on it) and proceeded to ask me what service had been done on the car. I told him I bought the car used, so I was unsure. He then responded with "Oh, well let me call the dealer you bought the car from" (which was New Smyrna Chevy which was an amazing experience) "and talk to them." I was unsure of why he was calling but I said ok and waited. He made a few phone calls then came back and said they were not open til 11, so I had to pay for the services (of which were still undetermined). I told him that no one told me on the phone I had to come in to Courtesy Chevrolet when New Symrna Chevy was open so they could call about my FMMP. The manager of service then replied with "Well I can`t just give you a free oil change." Since I was already having issues, and he seemed very unprofessional and rude, I asked him who the manager was and if I could talk to them. He then replied with "I am the manager, you`re talking to him." So when I asked who was above him he gave me a quick name and said "but he is not here." So I asked the man for a phone number that I could call. He pointed to a sign then started to walk away from me. I then said "Excuse me, can you show a little customer service and at least write it down for me?" He then scribbled the name David Vega and walked away. I wish I would have caught the managers name, but I was so shocked at the rude and unprofessional manner of this man that I never caught it. Of course, the dealership does not have any names posted on its website, and with good reason. I`m sure they get enough complaints that they don`t want people to know who they are. But if you go on New Smyrna Chevy`s website, they have pictures and names of all the staff. I have left a message for Mr. Vega, I will update with his response.

nivek.llah / 12/17/2012

Completely Satisfied

From start to finish I had the most pleasurable automotive buying experience ever!! The staff was extremely friendly and knowlegable. The process was quick and hassle free. I will definely buy from them again!!

eddemiranda1 / 11/5/2009

Incredible service department

I have to admit that I am a little skeptic when it comes to someone working on my vehicle, but Ian, the service rep, put me immediatle at ease with his caring personality. Escpecially on the delivery of my truck the first time they performed engine work. He and I found that the detail shop that had washed it had rubbed something on the back fender when they were moving it. He immediatley acknowledged the issue and ... view morewas quite apologetic and needless to say somewhat embarrassed. Again, I was a bit upset, because he we go, another issue with a service department. But he assured me that he would take care of it. He had me in a rental car, courtesy of his shop, and I was set. On my return, he once again greeted me like a true friend, welcoming me back to the service department. The delivery of my truck took all of 5 minutes once I stepped foot on the premises. He dropped everything to give me service. On another visit, because again the truck was experiencing troubles with the engine, I was greeted by Ian. He took the truck, and I informed him that I was planning on taking a long road trip out of state, and this was going to put a dampener on my plans. He immediatly called corporate and put me in a rental for as long as I needed it, paying for everything, including insurance. I have been going to this service department since. I would highly recommend anyone who owns a chevy vehicle to call this service department, because they know the true meaning of "TAKING CARE OF THE CUSTOMER".

troyf63 / 8/6/2008