Sun Toyota / New Port Richey, Florida

Rating: ★★

Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting

Address: 4023 US Highway 19, New-Port-Richey

Postal code: 34652

Phone: (727) 842-9735

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Reviews:

Stolen medication from car When I went in to service

Stolen medication from vehicle After a whole week long of being lied to and back and forth on the run to sun toyota, my car was finally done I had to bring it in for the last step have rotation they stol my medication from my car called the service manager he call me back talk to him he said he`ll look into it never call me back next day medication showed up in my car someone broke in you can see the lines on the ... view moreback passenger side window where they use to jimmy to get in call the owner of the dealership twice never got a response will never go for service there again or I will never and ever and ever buy a toyota again..Frank Muti

brooklybum / 8/15/2012

Sun Toyota is awesome. From th...

Sun Toyota is awesome. From the time we purchased our car, through service, and all the way to trade-in; they`ve been A++ the whole time. We just took our car in for an oil change today and it was great! The waiting area is top notch and features huge flat panel LCD tv`s, comfy sofas, and a free barista cafe plus masseuse. My wife got a free massage and I went into the showroom and checked out the cars. They had some... view more awesome classic Corvettes in there in such great condition it left me in awe. This place is awesome. I love it A++++

mberenis / 4/20/2012

Do not go there!

They lied to us in several ways. Among other things, they told us there would be no prepayment penalty if we paid the loan off earlier. Well, we tried to pay off the loan earlier, at that time we discovered there is a $75.0 early pay off penalty. What a rip off. This is the most dishonest dealership on this side of Mississippi. After you buy a car from them, they will not even remember you. They will tell ... view moreyou to take a hike. Wished we had read other reviews prior to buying a car from them. Only a fool would do business with them.

Vileparle / 4/7/2012

Great Job Sun Toyota! Quick an...

Great Job Sun Toyota! Quick and Freindly service and car sales! you guys are the best. I hate all these bogus bad reviews from generally angry sad people. Go try Sun Toyota for yourself! They are great. and have great deals!

Alex / 12/32/2011

Very poor customer service - DO NOT BUY A CAR HERE

I am a woman, so I often get the shaft at car dealers - but this was the worst experience I`ve ever had. I should note that although I am a woman, I am educated, in fact i have a phd - so I`m not stupid. Which is more than I can say for the people who work in this store. They are CAR SALESMAN, so it`s very unclear how they get their sense of entitlement and rudeness.
The first time I went into the store, I wa... view mores looking at a minivan, which I ultimately decided not to buy based on the price - the sales manager had the nerver to say to me ""if you weren`t planning on buying a car today - why did you come in.""

several years later my husband bought a car and paid for an extended warranty. Which, by the way covers NOTHING. I sold the truck and went to get a refund for the warranty. I was treated indifferently by the young receptionist (shocker), waited 15 minutes, then treated as though I was trying to steal somthing by a random sales guy walking around. DON""T go here - unless you enjoy this sort of treatment.

fixitfirm / 8/27/2010

Excellent

As a business it is a pleasure to do business with such a fine establishment. Our company owns a couple Toyotas because they are such dependable vehicles. Personally the family owns 3. All our vehicles are maitained at Sun because their Service Advisors and technicians are well experienced and a pleasure to work with. Much appreciated for the service, sales and business. Superior Auto Glass of Tampa bay, Inc... view more.

Superior2328 / 10/8/2009

Avoid Sun Toyota Like the Pague

Several months ago we contacted Carol Deary and worked a deal for a Toyota Highlander Hybred. She agreed to honor the Costco buying service price. In goog faith we gave them a deposit and had them special order the Highlander. We waited 6 months for the car to come in. When it did Sun Toyota Faxed us a contract with a price that was three thousand dollars more then the price we agreed upon. Jim Deary told us... view more that his wife, Carolyn, gave us the wrong Costco discount for the car that she order for us. We asked Jim Deary to find the car that matched the price, and he never returned our call. The next day we spoke to Laurieann the customer relations manager, and she stated that the car we order went up in price. At no point were we ever told that after you order an automobile the price can go up. She was extremely rude, and make it very clear that they really didn`t care about the orginal deal that was no longer available due to ""supply and demand."",

Screwed SunToyota / 4/16/2008

Do not go here, they lie and cheat you!

What ever you do, do not believe in their cash back after so many months, I followed their directions to a ""T"" and was told that they would not reward my $1000 cash back because they did not recognize the return signiture on a card that I had to mail into them when I first bought the car. In addition, the person that is in charge of the cash back program at sun toyota always seems to be conviently on vacation.
A... view morelso, I was quoted with one price as my monthly payment and then called the next day and bullied, they said the price was going to be higher each month. I wish I would have returned the car then! I will never buy from them again, and seriously doubt I will ever even buy another toyota.

3doyles / 7/22/2007

Avoid at all costs

Bought car from used car lot with sale pending an inspection. My mechanic stated told me to return the car because it failed a blcok test. They were rude from the start. We brought the car back and asked to watchtheir mechanics perform the test. The Sales Mgr snatched the keys, peeled off in the car, and parked it in the mechanics bay. He threw the keys and cussed at us. They did the test bust would not let us ... view morewatch the entire time. The Sales Mgr came into the garage, pulled the mechanic aside, said something, and showed him a piece of paper. When we asked what it was he said it was none of our business, it was his paperwork. The mechanic then made us leave the garage. Their tests passed. They told us they didn`t want to deal with us anymore and basically kicked us out of the dealership. We have since had another block test performed by another independent mechanic- the car failed the test once again. They have refused to make this right. They put the contract though and all of the financing leaving us stuck with a car whose engine may explode at any time. We are young and just starting off in life together. We cna`t afford to have a car with a bad engine. What they have done is absolutely revolting. I can`t beleive they are even in business. I would recommend that consumers stay as far away from this dealership as possible. Look for their name in the news because we may be forced to file a suit to make this right.

jkbucs / 11/18/2006

Avoid them all the way

Worst customer services ever. No commitment. Try all other toyota dealers and then DONOT come here..

ticktack2000 / 11/13/2006