Mercedes Benz of Fort Myers / Matlacha Isles, Florida

Rating: ★★★

New Car Dealers, Used Car Dealers, Automobile Racing & Sports Cars

Address: 15461 S Tamiami Trl, Matlacha-Isles

Postal code: 33908

Phone: (877) 926-9861

The knowledge you need. The price you want. The dealership you can trust.

Mercedes-Benz of Fort Myers serves the all of southwest Florida and treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!Our experienced sales staff is eager to share its knowledge and enthusiasm with youWe encourage you to browse our online inventory, schedule a test drive and investigate financing options.Call us or stop by today!

Reviews:

Personal experience with this dealer: 1. They say one thing and do another 2. They purge my previous review with an overall 2.8 rating (out of 5.0) as if 2.8 wasn`t good or fair enough Prior to making a commitment buying a vehicle from them, I`ve talked to 3 or 4 of their sales people on the phone, on and off for about 2 weeks. When they lowered the price on the vehicle we liked, we phoned them to confirm th... view moree purchase. I got off the phone by Sat. noon. The last question I had with them was: Is there anything else I need to do to secure this vehicle, any other phone calls I need to make?...And the answer is: no, nothing else needs to be done and the dealer will handle from there. Afterwards, I immediately phoned my wife telling her: I think we`ve secured THAT car, whew! Yet 2 days later, they told us they`ve scheduled another customer to test drive the same and exact vehicle and sold the vehicle to that customer instead. Afterwards, they kept telling us there was some kind of "miscommunication". Miscommunications for what? Misunderstandings between 3 or 4 sales people in a roll? When I posted a 2.8 rating online, they had the audacity to request the prompt removal of my review. What`s that for?! Why is a 2.8 rating not good enough for a dishonest dealer to begin with? For those who are more willing to ascribe my personal shopping experience as "too unique", please check out their ratings on yelp.com. If dealers can only accept ratings between 4 and 5, what`s the point of having customer reviews on a website that is officially not affiliated with the dealer in the first place? If dealers want to cherry pick glowing reviews/experiences only, they are free to do so at their own websites promoting themselves to be better than the world`s best. I wrote this review fully aware that it may disappear the very next day. Therefore, I`ve saved a copy and image of the review. I am spending MY time sharing my experience with OTHER potential but unalarmed customers and I am undeterred by their unprofessional and unaccepted selling practice.

CouldBeYou / 2/23/2013