Honda Cars of Bradenton / Longboat Key, Florida
Rating: ★★★
24 years in Business
Auto Repair & Service, New Car Dealers, Used Car Dealers
Address: 5515 14th St W, Longboat-Key
Postal code: 34207
Phone: (941) 758-7997
Serving South Dade Since 1971
Kennedy`s Banner Tire South is a full service automotive repair shop dedicated to providing only the best parts, tires and services for your vehicle. Whether you have a car, truck, van, SUV, Mobile Home or trailer-we can maintain your vehicle in top working condition. Our State of the art facility is staffed with highly trained ASE certified technicians. We use only high quality parts to ensure your vehicle`s safety ad reliability.
Categories:
Automobile Leasing, Automobile Parts & Supplies, New Car Dealers, Used Car Dealers, Auto Repair & Service, Wholesale Used Car Dealers
Payment:
discover, master card, visa
Open hours:
No info
Brands:
Honda
Reviews:
Service
I have been going to the service department for 10 years, and have always been treated great. Tami my service advisor is great to work with. Great people, honest people, and they go out of the way to make sure I am alway happy. If you need great service, go to Honda Cars of Bradenton.
JRUSSELL / 9/25/2011
A Dealership True to Its Word
If you are looking to buy a Honda, please visit Honda Cars of Bradenton and ask for Brandon Boman as your sales representative. As a first-time car buyer, I was nervous about making such a big purchase. However, if you are looking for a sales rep and a dealership you trust, you have found the right place. There was a problem with the initial vehicle that I purchased, but Brandon and the sales management went out of t... view moreheir way to make it right. They actually exchanged my car for a different one when they were under no legal obligation to do so. This dealership truly cares about customer service.
charlar625 / 5/22/2011
BEWARE
My son had rear new rear brake pads installed (approx. $200) by Honda Cars of Bradenton on his out-of-warranty Accord. They wore out in fewer than 5,000 miles and he was then forced to have them re-installed with new calipers for an additional $700 at another Honda dealer that was out of state. That?ˆ™s $900 for rear brakes in less than 5,000 miles! YIKES!
I never heard of brakes wearing out so fast before. ... view moreIf one caliper had gone bad, I could say it was a coincidence that it failed shortly after being worked on by Bradenton Honda. But, to have both calipers fail is no coincidence, and leads me to believe something was either done incorrectly or over-looked by Bradenton. When my son questioned the service management as to why the brakes needed replacing so soon?ˆ¦..he was asked questions like ?ˆ?do you drive through a lot of puddles?ˆ?. I really do not know what the correct answer to that question would be, after all Bradenton is in Florida and it has been known to shower there occasionally! The service management accepted absolutely no responsibility, hinting they always do perfect work and have never made a mistake.
I wrote letters to American Honda Motors three times (November, February, and March) and have never received the courtesy of a reply. I have written to Matt Woods, General Manager at Bradenton Honda and have not received the professionalism or courtesy of a reply. I asked for an explanation as to what could have caused the brakes to fail, besides the deadly sin of driving through puddles. No reply! I asked for my son to be reimbursed (the original $200) since the brake pads had to be done twice. No reply! I know a few Honda service managers, since I have purchased 6 new Honda vehicles over the years, and they all told me what would cause the premature failure of the brake pads and the cause ALWAYS goes back to Bradenton Honda. These same service managers told me they would ?ˆ?do the right thing?ˆ? and refund the cost of the job, since it had to be done again out of state. I was also told that American Honda Motors never gets involved with out of warranty repairs, which is not entirely true?ˆ¦..so my advice to everyone is to never bring your out-of-warranty car back to the Bradenton dealership for service and avoid their exorbitant labor rates and total lack of responsibility! American Honda can apply pressure to a dealer to ?ˆ?do the right thing?ˆ? or reimburse the customer, but they chose not to in this case. To repeat one last time?ˆ¦..NO REPLY FROM AMERICAN HONDA MOTORS! NO REPLY FROM MATT WOODS, GM AT BRADENTON HONDA! Is this the customer service and support you would expect? I can only imagine the support given by Matt Woods and his staff after a new car purchase.
This total lack of customer sensitivity and support starts at the corporate level and extends to Bradenton Honda management. This incident has turned me sour on Honda products. After purchasing 6 new Honda automobiles, I have had enough. American Honda corporate management needs to wake up. There are too many other good choices out there! BUYER BEWARE!!
I never heard of brakes wearing out so fast before. ... view moreIf one caliper had gone bad, I could say it was a coincidence that it failed shortly after being worked on by Bradenton Honda. But, to have both calipers fail is no coincidence, and leads me to believe something was either done incorrectly or over-looked by Bradenton. When my son questioned the service management as to why the brakes needed replacing so soon?ˆ¦..he was asked questions like ?ˆ?do you drive through a lot of puddles?ˆ?. I really do not know what the correct answer to that question would be, after all Bradenton is in Florida and it has been known to shower there occasionally! The service management accepted absolutely no responsibility, hinting they always do perfect work and have never made a mistake.
I wrote letters to American Honda Motors three times (November, February, and March) and have never received the courtesy of a reply. I have written to Matt Woods, General Manager at Bradenton Honda and have not received the professionalism or courtesy of a reply. I asked for an explanation as to what could have caused the brakes to fail, besides the deadly sin of driving through puddles. No reply! I asked for my son to be reimbursed (the original $200) since the brake pads had to be done twice. No reply! I know a few Honda service managers, since I have purchased 6 new Honda vehicles over the years, and they all told me what would cause the premature failure of the brake pads and the cause ALWAYS goes back to Bradenton Honda. These same service managers told me they would ?ˆ?do the right thing?ˆ? and refund the cost of the job, since it had to be done again out of state. I was also told that American Honda Motors never gets involved with out of warranty repairs, which is not entirely true?ˆ¦..so my advice to everyone is to never bring your out-of-warranty car back to the Bradenton dealership for service and avoid their exorbitant labor rates and total lack of responsibility! American Honda can apply pressure to a dealer to ?ˆ?do the right thing?ˆ? or reimburse the customer, but they chose not to in this case. To repeat one last time?ˆ¦..NO REPLY FROM AMERICAN HONDA MOTORS! NO REPLY FROM MATT WOODS, GM AT BRADENTON HONDA! Is this the customer service and support you would expect? I can only imagine the support given by Matt Woods and his staff after a new car purchase.
This total lack of customer sensitivity and support starts at the corporate level and extends to Bradenton Honda management. This incident has turned me sour on Honda products. After purchasing 6 new Honda automobiles, I have had enough. American Honda corporate management needs to wake up. There are too many other good choices out there! BUYER BEWARE!!
Howard50 / 5/23/2010
1979 volkswagen beetle - classic
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1974 volkswagen thing base acapulo edition