Sunbeam Autobody Inc / Jacksonville Beach, Florida

Rating: ★★

Automobile Body Repairing & Painting, Wheel Alignment-Frame & Axle Servicing-Automotive

Address: 5200 Sunbeam Rd, Jacksonville-Beach

Postal code: 32257

Phone: (904) 880-6660

In the process of repairing my bumper and quarterpanel after an accident, the repair technicians damaged my tire and ripped my convertible top. They refused to fix either, saying the tire was leaking and the top ripped when I brought the car in -- even though their own photos of the vehicle showed otherwise. This is incredibly unethical, and I would not go to a place that could treat even one customer this way! (Th... view moreough judging by the reviews on this website, I would say they have treated many this way.) Go elsewhere!

dfilaroski / 2/22/2012

Avoid at all cost! The "quality repair" they did on my $35k vehicle was an affront to anyone with vision (corrected or not). Sunbeam auto was to replace my damaged bumper cover, and fix any extraneous damage from the accident impact. They found the cheapest bumper cover (from someone else?ˆ™s accident) and glued it to the car. Clips, and attaching eyelets that were not on the junk bumper Sunbeam used (bro... view moreken off) are required for assembly! Long story short, took truck to another repair facility when the Sunbeam bumper cover began to pop off of my truck (Sunbeam`s fabulous glue job did not hold), it was fixed right by Key Buick Auto body. Aside from how horrible sunbeam`s repair looked.. Ask yourself, would you want an expensive piece of your car that is consistently subject to 50-75 mph winds daily, held on by glue????

ridgeline1 / 12/3/2011

Avoid at all cost! The ""quality repair"" they did on my $35k vehicle was an affront to anyone with vision (corrected or not). Sunbeam auto was to replace my damaged bumper cover, and fix any extraneous damage from the accident impact. They found the cheapest bumper cover (from someone else

ridgeline1 / 12/2/2011

I am recanting my previous review. I thought my tools were taken from my vehicle when in fact they were placed in safe keeping. But they were placed back into the wrong vehicle. My apologies to the techs and Sunbeam for my negative thoughts and comments. A special thanks to Amanda for calling me ASAP to let me know she has my tools waiting for me. Now I can say that The great service and quality workmanship sta... view morends out at Sunbeam. I would in fact use their services again. Kent Matthews

kentm58 / 9/8/2011

I had heard good things about Sunbeam Autobody; so I took my car there for a paint job. I could not believe how beautifully my car came out. It just so happened that the man who had painted my car came out to the lot. He was so sweet and talked to us for a few minutes. He did a phenominal job. His name is Bob. Make sure you ask for him to make sure your car comes out as beautiful as mine did!

foreverinblue / 3/11/2011

THIS IS AN UPDATE TO MY PREVIOUS REPAIR:.
Sunbeam took the car back, no questions asked. They redid the work and had it back in 2 days. This was a 5 star repair and it looks great! Everything is perfect and I am very happy with the results. They were very nice and made sure that I was pleased with the work. Girls at the front desk can really get the job done! Yea!

MechEng / 3/2/2011

Geico sent me there for a repair after telling me that Sterling auto was not quailified to do my repiar. Sunbeam seemed nice and I thought that they were going to be OK so Ieft the car. When I got it back, 4 days later than promised, they had not stripped the cracked paint but painted OVER it. Bondo was applied and not even sanded out. Covered with large lumps and cracks. They did not do a base coat clear coat to mat... view morech the rest of the car. Parking lights were not screwed in and fell out in the parking lot. This has to be the Worst Repair Ever. Pitiful. Car looks worse after the repair.

MechEngineer / 2/28/2011

I thought the appraiser knew what he was talking about.Then after leaving my truck with them for four days,I returned as advise that my truck was ready.Boy was I surprized,Not only was my truck not ready but the guy that gave me the keys said bring it back in thirty days and we,ll buff it out???They only did a small portion pf what they were supposed to do.I brought it back in thirty days and left it another week and... view more ahalf ,They added more scrathes and still forgot the window tint ! job still not complete. NOT VERY HAPPY would not recommend them for anything...........

concreteman / 6/20/2010

I was very pleased overall with the service that I received from this company from the beginning of the process to the end. The GEICO insurance adjuster was very pleasant, straight forward and professional. I had a very pleasant experience with their office personnel. From the moment I met Maria she took care of me and all my concerns and fifty million questions and instructions. She was very professional, polite, an... view mored most importantly understanding and listened to my concerns. I am a very particular person with my vehicle and was very high maintenance with requests and instructions on my vehicle. They took great care of my vehicle while it was there! I was worried to leave it at first, but they were assuring to me that my car would be taken care of properly and total care. In the end I was very happy that I decided to have them do the repairs on my vehicle. I would recommend this business to those who want professional customer service and quality work done on their vehicle!

socalguccigurl / 1/21/2009

I went in today to get an estimate. I walked in, the woman at the counter greeted me warmly and with a smile (always nice) she asked that I be seated while she gets billy, I think his name was. He comes out (never greets me or shakes my hand or anything) and tells (not asks) me to move my car underneath the awning (its been raining all morning). So I did as he Told me. He comes out and hardly says anything getting ir... view moreritable whenever I ask him anything. After about 2 minutes he says he`ll be right back. I wait.... and I wait.... and I wait. Nothing. I`m standing in the cold with rain blowing in on me as I wait for about 10 minutes. I finally realize there`s no way I`m going to beg this place to take my money so I get in my car and leave. I would definately not recommend going to this place unless you like being treated like an annoyance rather than a customer.

vegesfeel2 / 1/13/2009

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