Exhale Body Car E / Clarcona, Florida

Rating: ★

Automobile Body Repairing & Painting

Address: 705 Executive Dr, Clarcona

Postal code: 32789

Phone: (407) 960-5909

We Put Life Into Your Vehicle!

If you want to add style and performance to your automobile, we pride ourselves on our prompt and professional service. When it comes to customer service and quality installation, we are second to none. Come experience the difference. Call us today!

Reviews:

The customer service for this ...

The customer service for this spa is a NIGHTMARE. I strongly recommend that you not purchase any services from this place. I purchased an online voucher through LivingSocial.com for a massage from Exhale Body Care. I scheduled an appointment online as instructed by the Spa?ˆ™s voicemail and website. I received a confirmation of my appointment by email which stated very clearly that the spa had a 6 hour cancellation req... view moreuirement. I ended up having to cancel the appointment and I gave an 8 hour notice which is more than what was stated in the confirmation email I received. Later when I tried to reschedule I was informed that the voucher was marked as used because I did not cancel within 24 hours (this is listed in tiny print on the voucher and is different than what was listed on the confirmation email I received from the Spa). I contacted the spa assuming a mistake had been made. I did not receive a phone call back. I then emailed their contact email listed on their website and was replied by an ?ˆ?Angie?ˆ? who appears to be the only employee at the Spa who stated that because I did not cancel within 24 hours I forfeited my voucher. I forwarded the email I had received from the spa which clearly includes the six hour policy Angie to prove that there is clearly a confusing cancellation policy and she replied by telling me it?ˆ™s not her fault that the automatic confirmation from her spa listed the wrong cancellation policy. I requested a phone call back so this could be discussed over the phone instead of via email. She never called me back so I called and left a message requesting a phone call back within 24 hours or I was going to contact BBB and/or LivingSocial. She replied with a vicious email attack against my personal character and refused to issue a refund. I then contacted LivingSocial who stated they may be able to give me a refund if she marked the voucher as ?ˆ?unused?ˆ? in the system. I requested that Angie complete this and she sent another vicious email this time threatening to contact my employers in a bizarre attempt to control the situation. She was able to tell where I worked because of the email address I was using. IS THAT NOT CRAZY?????????? This was appalling to me and highly unprofessional and I feel very strongly that she should not be practicing massage therapy or be allowed to have a license if she treats her customers like this.

bethdun / 12/20/2012