First Coast Auto Sales Inc / Bryceville, Florida

Rating: ★★

Auto Repair & Service, Used Car Dealers, Financing Services

Address: 3552 W Beaver St, Bryceville

Postal code: 32254

Phone: (904) 783-1760

The review regarding multiple contracts was from a customer who did not understand the way finance charges are calculated. we set the customer up to pay two installments towards the downpayment. When he had paid the second installment we reissued a new contract showing all of his money being applied as a downpayment instead of installments. this lowered his total finance charges by a couple of hundred dollars, but i... view morencreased the imputed APR by a couple of tenths of a percent. When the customer complained we tried to explain it to him, but he could not understand. We offered to allow him to pay from the original contract, but he refused to because it cost more. We tried to help him to understand and even spoke to his father, who understood we had helped him, but could not get him to let go of the issue. As the saying goes, "No good deed goes unpunished."

1stCoastAuto / 4/25/2013

I bought a truck from them and soon after I purchased the truck the raditator went out in it. Called them and told them, Of course the warranty did not cover. So $400 dollars and two months later, the rearend started to go out in it. Got an estimate $1800 dollars later and now a whining power steering pump. I have decided to let them have it back. I had a monthly payment on top of all the maintence fees. Whic... view moreh I asked if the truck had been looked at by a mechanic they said yes, I meant a ceritifed on you know ASE ceritfied. I guess I should have clarified that.

notahappyperson / 4/6/2012

PLEASE BE AWARE OF A SCAM THEY ARE PULLING ON PEOPLE EXSPECIALLY THE ONES THAT DO 2 CONTRACTS TO HAVE MORE OF A DOWN PAYMENT THEY RASIE/CHANGE THE ARP ON THE SECOND CONTRAT SO THE ""EXTRA"" DOWN REALLY GETS LOST IN INTERST AND DOES NOT GO TOWARDS THE VEHICLE ...ALSO THEIR CARS/TRUCKS/SUV`S ARE WAY OVER BOOK VALUE WHICH WE KNEW THEN WE BOUGHT THE CAR BUT THEN TO TRY TO GET EVEN MORE MONEY THE SNEAKY WAY.... WELL IS JU... view moreST BAD BUSINESS..WE WENT TO THE FINNACE DEPT (THEY HAVE THEIR OWN)TO TRY TO GET THEM TO ""FIX"" IT OF COURSE HE TRIED TO MAKE US LOOK STUPID(LIKE WE COULDN`T ADD SO WE HAD A ACCOUNTANT LOOK IT SURE ENOUGH WE WERE RIGHT...THEY SAY THERE A ""HONEST"" CAR DEALER DON`T YOU BELIEVE THEM AND HONEST CAR DEALER WOULD HAVE DONE THE RIGHT THING...PLEASE PASS THIS ALONG TO YOUR FRIENDS/FAMILY AND TELL THEM TO PASS IT ALONG..AS WE NEED TO LOOK OUT FOR ONE ANOTHER IN THIS ECONOMY AS OUR MONEY IS HARD ENOUGH TO COME BY TO FOR IT TO BE ""STOLEN"" ..AND IF YOU HAVE HAD ANY OTHER PROMBLEMS LIKE THIS WITH THEM OR EVEN DIFFERENT KIND PLEASE CONTACT ME AS I AM FILING A COMPLAINT TO THE BBB AND I AM ALSO SEEKING LEGAL ADVICE

Jim Thevenin / 12/20/2011

Of course, people who are used to not paying their bills would complain about the price. But overall this company was fair. I understood I had to pay more because I had BAD credit ....But overall the company sis what it was suppose to

foxygirl916 / 12/5/2011

THIS COMPANY IS A TOTAL RIP OFF. THE FINANCE COMPANY TALK TO YOU LIKE YOU A DAMN CHILD. AND IF YOU DO BUY A CAR FROM THIS COMPANY IT WORKS FOR A FEW MONTHS AND THEN BREAKS DOWN WHICH YOU WILL HAVE TO COME OUT OF POCKET FOR. NOW THE SALESMEN ARE GOOD BUT I GUESS THEY HAVE TO BE THAT WAY BECAUSE THEY KNOW ONCE YOU GET FINANCE FOR A CAR YOU HAVE TO DEAL WITH SOME PRICKS IN THE FINANCE DEPT. DO NOT BUY A CAR FROM THIS C... view moreOMPANY THEY ARE FULL OF CRAP AND YOU WILL REGRET IT.

TSANDERS / 11/22/2011

i bought an 01 cobra from this company mid may of this year. i had driven from NY with my gf and a friend to pick this car up. picked it up the following Monday of may and driven it back to NY. didn`t have n e problems with it and realized the traction control button was stuck on off. no biggy. June came around and didn`t have my title sent to me yet so they sent me another plate for the month of July bc it was runni... view moreng out. wasn`t able to register my car in NY so still had to wait for the title. finally received my title and registered my car in mid July. now still in Sept and have not received a title in my name but that`s on the dmvs lap. as of right now my car is under going a transmission and clutch replacement due to a loss in forth gear. never was i told about this. i rarely drive my car and am always on business trips. so needless to say not very good ethics with trying to sell a car for one. poor business quality to getting the car in the owners hands and registered. i did get my 1000 check back as agreed and was called on my birthday for a follow up but needless to say again not happy with what i bought for 15,000 grand.

steven halstead / 9/7/2011

my name is shirley, i read a bad review, and i knew that was not true because , in the last 20 years or so i have brought at least 5 cars from this dealer ship, and they were all good cars in excellent condition.and when something went wrong they repaired what was wrong and i was on my way. to say the least on all four never gave me a minute problem. i would always give this dealership there applause. they are nice a... view morend helpful when you really need that help and a car if you know what i mean..plus if something does go wrong. they are there willing and ready to repair w3hat needed. this applause also come comes from friends of whom i recommened. hat off to allm of you at first coast. that why you have been in business so long......your car speak for you.

mckiver / 8/20/2011

If you want to pay double book value for a car that?ˆ™s been inspected, but not repaired and be spoken to like you are a child after you buy, then First Coast is the place to buy your next vehicle. I have to share the blame for the vehicle I purchased there, but after the sale, all I got was, ?ˆ?we didn?ˆ™t do that,?ˆ? or we didn?ˆ™t say that?ˆ?. I would not buy there again if they promised they could cure my diabetes. ?ˆ?We didn?ˆ™... view moret say that.?ˆ?

opus32257 / 5/9/2010

i bought a car from them and as soon as the short and sorry warranty ran out about a month later my head gasket blows and im stuck with the bill and not to mention i have electrical problems that the didnt tell me about so i would never come bak to them again cant wait to pay this car off

yaboyholla05 / 8/26/2009

He was not promised a refund. He tried to use negative lies as leverage to get $ he is not due. The DMV, Ebay,PayPal, BBBureau and even his credit card company have all found that we did nothing wrong and had disclosed in writing on our auction our policy regarding refunds of deposits, which said that unless the car is not what we describe it is entirely nonrefundable. This guy bid without the money to pay for the it... view moreem. He left us the required deposit at the end of the auction. He then got turned down for financing and never paid. He then threatened me with negative posts unless I paid him back. I am sorry but I would rather address negative posts as they come up, than to allow a dead beat to extort money from this company. We pride ourselves in always doing the right thing. I will be happy to discuss personally, if anyone wishes to do so. Guy Marvin President First Coast Auto 904-783-8558

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