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Cottman Transmission and Total Auto Care / Altamonte Springs, Florida

Rating: ★★★★★
Auto Repair & Service, Auto Transmission, Brake Repair
Address: 8250 S US Highway 17/92, Altamonte-Springs
Postal code: 32730
Phone: (407) 680-1511
E-mail: PEsposito@cottmanauto.com

He`s my Cottman man and he keeps me rolling along!

All Cottman Transmission and Total Auto Care centers abide by Cottman`s complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don`t have to lose either time or money. Cottman`s Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle`s transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

Reviews:

Trustw
I have a MB E320. Passing through Orlando and all of a sudden lights come on, gears don`t shift, RPM`s through the roof...only 15 mph...late Friday night. Got a hotel, pulled out the phone book, made a call when they opened Saturday morning. I explained the situation and they sent a tow truck to the hotel and started working on it that day...I FULLY expected a transmission issue based on the symptoms...I got a call... view more from Mike or Phil and they just said "" we can`t find a problem yet... Can we keep it and run some more tests?"" Well, long story short, they found a small glitch in my computer that caused a shut down of the fuel system...remember I was expecting to hear - and was prepared to pay - that I needed a trans rebuild...plus I am from out of town...stranded... Because these guys are honest...They charged me - wait for it- 65.00! Amazing!!!! I have already recommended them to friends and coworkers in Orlando...and I recommend them to you...
Tokyobrave / 2/22/2012

They are very honest and frien...
They are very honest and friendly. They actually could not help me with my car issue but were honest about it and did not beat around the bush with trying to make money another way. I reccommend them if you are looking for a mechanic who will give you the issues straight forward.
utopiansrose / 1/5/2012

Helpful, Friendly, Straight Forward all before service done
The reason the Tow Company is a con is mainly due to the time that it took them to get to the house (2 hours)... which might have been influenced by traffic.... I don`t know.

Anywhom, I went to Firestone to see if they knew who would be a good transmission company, and the General Manager of Firestone pointed me to Phil.

I drove down to the Cottman Store, who`s sign was Clearly visible from a great dis... view moretance away, helping a Very nervous me locate the store. I parked in the back and walked into the back office, where Phil gladly met me and shoke my hand. He then had me follow him to the front desk.

Upon entering the Front Office, he promptly started out the conversation with ""would you like a bottle of water?"" I`ll be quite honest, I was Flabbergasted that any company let alone the boss would offer me a bottle of water. I then told him of my situation and he informed me of what he would be able to assist me with. He then mentioned his ability to get a towing company over to the house to pick up the vehicle and have it towed to the store for a 21 point inspection for Free, then he would call me and let me know what the situation was.

I can say that Phil truly made me feel welcome to his shop and was glad that I was there. His Sales Manager, Brad, came out and took my information and informed me that he would start making the calls and ball rolling on the job.

I`ll let you know what happens from there.......
BJG222 / 9/8/2009

Great Customer Service
Phil has been servicing my car for years. This is an honest, efficient, well maintained auto repair shop. Kudos!
Silem / 5/7/2009

Fair and Professional
Phil (the owner) works his tail off to take care of his customers. He is fair and knowledgeable and just an all around good guy that will not take advantage. He expects the same from his employees. I have been going for a few years now and have never been disappointed or felt ripped off.
theresa32750 / 3/13/2009

Just need a new seal not a new transmission
I was referred to this Cottman Center from Tires Plus-Casselberry. They have a good reputation with other auto repair centers. My Isuzu Rodeo was buckling and not moving from a stop. They performed a free inspection and found the transmission fluid was low due to a bad seal. I didn`t need a new transmission, just the seal and fluid/filter change, since the fluid was dark and going bad.
hwflil / 7/27/2007

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