Auto-Tender / Lake Mary, Florida

Rating: ★★★

Auto Repair & Service, Automobile Parts & Supplies, Brake Repair

Address: 1818 N Dean Rd, Lake-Mary

Postal code: 32817

Phone: (407) 277-5100

Pep Boys Does Everything For Less

Pep Boys retail and service location offering a wide range of car parts and accessories, from brakes to electronics and car care, as well as auto repair and services, including oil changes and tires.

Reviews:

the absolute worse

I took my car there for a short in the electrical system, I brought it in in a Friday they told me it would be done by Tuesday, I was very patient because they told me they had to go thru every electrical circuit to find the problem...a little more than two months later, they still have not found the problem and not once did.they ever call me to give me an update. I had to be the one to always call and it was the sa... view moreme story every time,so I am having my car towed home today to have someone that actually knows about cars to come take a look at it.

nez512 / 8/14/2013

Don`t be misled by the negativ...

Don`t be misled by the negative reviews here. I was shocked to find such horrible reviews here after my experience with Auto Tender. I was treated with such great customer service that I felt urged to leave a positive review. I`m a car enthusiast myself but there are some thing I just don`t have time to do on my own. I was able to talk on a technical level with the mechanic and I was confident with his knowledge and ... view moreexperience. It`s more common for people to want to leave negative reviews about a bad experience but not everybody who has had a good experience will leave reviews. I will absolutely be returning to Auto Tender in the future and will refer my friends to go their too.

t.hanson1957 / 11/8/2012

Great place to take your car.

I had a problem with my oil gage bouncing up and down like a YoYo. I took it to several places some made suggestions of several hundred dollars to fix others wanted to replace the oil pump (major job on a Grand Marque). Took it to auto Tender was ask if I had my oil changed lately, which I had and was ask what grade oil was put in. I had gotte the Walmart special 3days earlier. Guy told me the oil was to thin for my ... view morecar and I needed to replace it with a thicker oil. Fixed the problem for under $50.00. He had no problem telling me the truth. He could have suggested to me other higher cost fixes but he didn`t. I will deffinately go back the next time I need something. By the way they now have a Plasma TV in a very comfortable lounge. Very nice place,great people.

larry2quick / 6/11/2011

Stay clear of Auto Tender

DO NOT ALLOW AUTO TENDER TO WORK ON YOUR CAR.

Pamela714 / 1/32/2011

Auto tender horrible service

Auto tender is a complete waste of money and a rip off. I took my car their bc it was having issues starting. They had my car for 2 weeks. Finally when I a got my car back I had the same issue and the car still wouldn`t start. I took my car to a diff place and they advised me what auto tender replaced on my car was not the issue. I called and spoke to Guy the manager and explained this issue and I got no where n... view moreot even an apology. I requested for his manager to call me back and never got a call back. I will never take any of my cars to this place again . BEWARE they will Rip u Off and will charge you for items your car does not need!!!!!!!!!!

Wildqubana / 8/3/2010

Good Work

Should have gone to this shop first. Went to two other shops and they couldn`t find my problem, so I wasted my time and money. Took my VW to Auto-Tender and they found and fixed the problem with my AC, and gave me a fair price.

Mstaylor / 1/15/2010

Best shop i`ve been to in the Orlando area

Fantastic - and I`m honestly saying you won`t want to take your car to any other shop after you go here. They are HONEST- they saved me OVER $450.00, the first time I randomly walked into their location, just by telling me what my car really needed, compared to what I was being quoted by another place. They are FRIENDLY, and consistent. I`ve been to Auto-Tender countless number of times, and every time they have trea... view moreted me the same, and have treated everyone else I refer to them just as wonderful. Maybe it`s because this place is family owned but it`s nothing like other places I`ve been. Not to mention the place is spotless, and I`m not sure what the other guy said about a small tv, the waiting room they have has no tv, and it`s a brand new building so I`m not sure how it could possibly be ""poorly air conditioned"". Perhaps they are mistaken.

Knightsfan09 / 12/21/2009

WOW

did the owners make up the first post themselves! The one thing bad about this websites is that anyone (owners) can even post remarks on here.

brnc28 / 12/30/2008

Dont Go

Worst car repair experience ever!: On the phone, they were friendly and promised prompt, reasonably priced service. When I got there, however, a nightmare started. My car`s air conditioning was failing. It took them two hours to just look at the car while I waited in a poorly air-conditioned room, with a small TV that didn`t quite work. Three hours later, they told me they would have to replace a vaporizer, other par... view morets, refill with Freon, at a cost of close to $500. I was told it would take two hours. I decided to wait. It took EIGHT hours. All that time, the clerk kept saying another hour, another half an hour, but the car was not really being worked on. When I lost my patience, they started working on it. Then, they gave it back to me, WITH THE SAME PROBLEM. It turns out they replaced parts that were doing fine and did not accurately diagnose the problem. The next day I went to complain and then they found the problem, a faulty part, which would have cost 40 bucks to replace. But did they fix it? No. They only set the air conditioning to on all the time. I had to go to another shop and pay the 40 bucks to get the problem really fixed. If you don`t want to lose a day of your life and increase your B pressure, don`t do it, go to an AAA recommended shop or a dealership. It`s what ended up working for me, after losing close to $500 bucks and two days.

MrBm23 / 12/30/2008

had better

had to wait forever for my car to get serviced and found a better deal at a place on 436 near walmart who did not charge nearly as much

jjrader / 12/3/2008