Lehman Mazda / Indian Creek Village, Florida

Rating: ★★

26 years in Business

New Car Dealers, Used Car Dealers

Address: 20700 NW 2nd Ave, Indian-Creek-Village

Postal code: 33169

Phone: (305) 654-3800

New Car Dealers, Used Car Dealers

master card, discover, visa

Andover

Service Department Hours Mon - Fri: 7:30 AM - 6:00 PM; Sat: 8:00 AM - 4:00 PM; Sun: Closed|Parts Department Hours Mon - Fri: 7:30 AM - 6:00 PM; Sat: 8:00 AM - 4:00 PM; Sun: Closed|Sales Department Hours Mon - Fri: 9:00 AM - 9:00 PM; Sat: 9:00 AM - 8:00 PM; Sun: 11:00 AM: 7:00 PM

Mazda, Yokohama

Mazdaspeed,Mazda Express Service,Mazda Dealers Online,Certified Pre-Owned,Full Circle Service,Mazda Presidents Club,Mazda Performance Champions,Mazda Gold Cup,Mazda Total Advantage

My search for a new car started several weeks ago. After taking a firsthand look at several crossover vehicles and researching important factors like mileage and safety ratings, my wife and I decided to go with the Mazda CX-5 Touring. The next step was the daunting task of visiting dealerships and negotiating. Just the thought of visiting different dealerships turned us off since a visit to any showroom usually consi... view morests of high pressure sales and bait and switch tactics. So we decided to try a different approach and we used an online tool to requests quotes from several local Mazda dealerships. Robert Kesser from Lehman Mazda was the first person to contact me via phone and email. Throughout the process, Rob was by far the most responsive salesperson. He answered all of my questions in a very professional, patient and courteous manner. I never felt any pressure and he never played any games. In an industry full of overly aggressive salesman looking out only for their pockets, Robert`s honest approach was absolutely refreshing. He was always more than willing to negotiate in our favor and kept pushing to drop our price. The more I interacted with him, the more I realized that he wasn`t just another car salesman. All in all, we worked with about 6 or 7 dealers throughout South Florida and Lehman Mazda kept coming back with very competitive prices. But what really sold us was their top notch customer service. Keep in mind that when you`re buying a new car, you`re also "buying" into a new partnership. Having said that, we`re very happy and incredibly satisfied that we bought from Lehman. I also need to thank Al Silva. In Rob`s absence, he stepped in right away to answer all of my questions and address my concerns. Again, no games, no pressure, no confusing salesman speak. Al is a straight-up guy that is out to change the mindset at car dealerships. He`s doing an amazing job. Lastly, thanks to Raul Rovira. The dealership was closed for the day and he stayed over one hour later to calmly review some of the features and cool gadgets of our new vehicle. That`s the kind of service that made buying at Lehman Mazda the best car purchasing decision we ever made. If you`re looking for a Mazda, save yourself the trouble and go straight to Lehman. Ask for Rob Kesser or Al Silva and I promise that you won`t be disappointed! We absolutely love our CX5!

adrc13 / 9/25/2013

stay away from this dealer, the are HORRIBLE , DISHONEST,they try to do a scam to me, selling me a new car, and telling me to call the bank to pick up mu old car. they told me that is nothing wrong with a voluntary repossesion , and that my credit is going to be back in less than a year , i almost beleived it , i sign the contrat , but i didnt take the car home, thanks God i call my lawyer the next morning, he told m... view moree if i do that , my credit of 720 will be mess up for the next 7 years ,and he told me that a voluntary repossession in not going to take away my responsability with the payments of the car. Al or alberto silva is the sales person , Rob (on the financial departmen) manny sale manager, josh and every single person in there is trying to rob you and if the can screw you they will. DONT GO TO THIS DEALER .

MomandDad / 3/15/2013

I gave them a star just because i needed it to write this review. WARNING: THIS DEALERSHIP IS CREATING SCAMS TO BRING OLD CUSTOMERS BACK AND TELLING THEM TO CALL THEIR OLD BANK AND RETURN THEIR CAR CREATING A REPO ON THE CUSTOMERS CREDIT. I am saying this because Javier Cardona called my mother 3 times telling her that she had been approved for a refinance on her old 2008 mazda 6 with a sports package. My 66 year o... view moreld mother went to the dealership and left with her old car and a new car. Javier advised her to call the bank for her 2008 mazda and tell them that she could no longer pay for the car for them to pick it up. Everything was great and my mom was loving her new car until 45 days later she gets a call from the dealership saying that the banks do not want to approve the car because a recent repo showed on her credit. They told her she needed a cosigner or to return the car. We advised them that we would call the next day as we were trying to find a solution given that she had gotten as screwed as she could from them. To our surprise the next morning the car was gone!!! This was a monday and they told us we had until the weekend. They took the car when we were told we had until the weekend to fix it, and her personal belongings that were in the car. DO YOURSELF A FAVOR AND DO NOT DO ANY BUSINESS WITH THESE PEOPLE, THEY CLEARLY DO NOT CARE ABOUT THE CUSTOMER AND WILL COME UP WITH ANY SCAM NECESSARY TO "TURN OVER" THEIR NEW CARS!!! HORRIBLE DISHONEST PLACE.

kgonz023 / 9/26/2012

I purchase my car here back in 2011 and since my experience was ok, I referred someone there. I regret that I every referred that person till this day! Bruce Rosenberg is the worst car sales person ever! He is inpatient, unprofessional, and not to add a fat piece of lard! The only helpful person there was Ron, Ron you rock! I even dealt with the manager Fernando or something like that, and he is just as worst as Bruc... view moree. Word of advice people, don?ˆ™t go to Leman Mazda! They are crooks and don?ˆ™t know anything about customer service.

Truth12 / 4/4/2012

Have had my Mazda for four years and have had the misfortune of having to deal with this dealship. I love my car but, this dealer is a nightmare. Just try calling to speak to a service advisor about your car. With so many companies offering the ""next level"" of service you would think that these people would step up their game. I would think twice before purchasing another car from them. The level of incompetence ju... view morest amazes me. One star because there was nothing worst.

BVSuarez / 12/28/2011

was quoted a price at another mazda dealer (gunther)when i got there the salesman was very rude the price he promised me was now $850.00 more when i asked why he could not explain the car was supossed to be an automatic when i got there it was a stick shift the old bait and switch when they would not honor thier price i left. i also got the same quote from michael furey at lehman mazda i did not want to drive all the... view more way to miami. when i called him he said he would honor his quote when i got there he was so nice and the car was out front cleaned and ready to go and he even lowered the price $200.00 it was the easiest car i have ever purchased i would highly recomend michael furey and lehman mazda

mandy2564 / 12/7/2011

After sending online an inquiry for a Santa Fe, I received 5 emails of welcome and 4 phone calls from different people acknowledging my request. An appointment was made. This must be good , I said. I call the dealership to ensure the car was still in inventory. Confirmed. Met the salesperson. Surprise the car is not there, instead he brought me a stinky car. He promised to contact me as soon he located the vehicle. I... view more am still waiting.
I submitted a second inquiry about the same car. I wanted it . Same procedures as above. I parked the car at their mazda location. First salesperson told me that he will get the person I was set up to meet. A second salesperson offered me to located him. The speakers announced my presence in the parking lot. Elapsed 20 minutes no one showed up and I left. So I understood this dealer does not need to sell car. It is just a facade and I will not return there for my future purchases.

ymlevi / 9/28/2010

I was looking for a particular car I wanted. I had the add printed and all. I Arrived there and a sales man rushed up to the door of our car scaring me then when i told him what I wanted and showed him the paper he said the car was at a diffrent dealership. I asked him where and he said the doral one but you wont want to go there it is way to far away. I then asked him to see if the other place still had it. I... view moren a matter of two seconds he his on the phone in spanish and tells them the wrong car and then hangs up and tell me no. I understood what he told the guy and it was the wrong car. He then proceeds to waalk away. I asked him if they haad the car I was looking for and he says pointing at the lot there is my inventory go look. Some service. They dont give two poops about customers at all. I ended up getting ahold of the correct dealership and it took me a half hour to find out if they had the car or not. They did but at that point i was so frustrated I decided not to give them buisness. I instead when to Royal Palm Mazda Had the best experience ever and bought my car from them.

aehernek / 4/14/2010

Stay away or be screwed. Lehman dealerships have bunch of people working in their sales, finance and service departments that only care about the first $ and do not care about customer satisfaction. They make racist remarks, sell bad products, give incorrect estimates and refuse to fix what you paid for!

SanaPyarali / 3/2/2010

I had a really bad experience having work done on my car at Lehman Mazda. They quoted me $50.00 for a repair and then when I went to pick up my car they tried to charge me $500 for work not approved by me. After speaking to manager after manager I finally got them to put the old part back on bc nothing was actually wrong with it. A week and a half later I finally got my car back for a simple repair. I had to fight... view more several managers to get my car back at the price they quoted. I would never take my car back there again

bgood55 / 8/16/2008

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