Courtesy Palm Harbor Honda / Largo, Florida
Rating: ★★★
Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting
Address: 31200 US Highway 19 N, Largo
Postal code: 34684
Phone: (727) 772-6600
autoglass, windshield, repair, auto glass, glass, auto glass install, insurance
The Auto Glass Shop is a Nationwide Windshield Repair and Service Company that offers Mobile Auto Glass Service. We also offer do it yourself auto glass. Over 200 Warehouse locations for same day auto glass pickup. Call us today and let us come to you in the convenience of your own home or business.
Categories:
New Car Dealers, Automobile Parts & Supplies, Used Car Dealers, Auto Repair & Service, Wholesale Used Car Dealers, Automobile Accessories, Automobile Body Repairing & Painting
Payment:
amex, debit, discover, master card, visa
Open hours:
Mon - Fri, 8:30am - 8:30pm; Sat, 8:30am - 7pm; Sun, noon - 5pm
Brands:
Honda
Extra phones:
(727) 781-5784(727) 784-0100(727) 784-3196
Reviews:
Fixed right the first time!
I use Bob Symons with Midlands Honda for service. They are very friendly and nice. I really enjoy it!
MariaMalska / 11/10/2010
Very honest and kind
Corey was extremely patient with us, and very honest and kind in all workings of the deal in purchasing our Honda Insight. He is an absolute asset to your company!
?ˆ” spenser reed ...
Relyable1 / 11/9/2010
Justin has the customer in mind
I believe Justin has the customer in mind. This, to me, is the most important quality a sales agent can possess! When he went into the ""back room,` I feel he represented my interests. I will continue owning Hondas partly because of the product and partly because of Justin. ?ˆ” Miriam Lane
Relyable / 9/11/2010
Not Good
Interesting... I had the same experience with a salesman named Phil as well from the same dealership.
I feel for sale people during this economic time but the reality of it is that it`s a consumer world right now and the sales folks are just living in it. I`m not saying it`s right or fair to them but it`s the reality. We are idiots if we don`t weigh our options as consumers. The fact is that everyone wants an... view mored needs our business and that`s a very strong negotiating place. On top of that if the customer service begins to lack in any way on any one of those negotiations that to me is a red flag.
My experience with Phil was I received a quote from him and all was well. Following getting far superior quotes from other places we were considering going in another direction. When I sent Phil the email he sent two angry response emails back. I would not dignify either with a response. The one thing I will say is that within one hour of Phil`s unprofessional emails I received a voice mail from the internet sales manager letting me know he had been reviewing the correspondence between Phil and I and apologized for Phil`s unacceptable emails. It saddens me that my unfortunate experience with Phil was not the first and that five months later he is still working there.
The lesson in this is that times have changed and true competitive pricing and outstanding customer service must take center stage. I believe that today?ˆ™s consumer does research and will wait to get the best deal. It`s up to the dealers to train their sales people to change the way they react to the consumer.
I feel for sale people during this economic time but the reality of it is that it`s a consumer world right now and the sales folks are just living in it. I`m not saying it`s right or fair to them but it`s the reality. We are idiots if we don`t weigh our options as consumers. The fact is that everyone wants an... view mored needs our business and that`s a very strong negotiating place. On top of that if the customer service begins to lack in any way on any one of those negotiations that to me is a red flag.
My experience with Phil was I received a quote from him and all was well. Following getting far superior quotes from other places we were considering going in another direction. When I sent Phil the email he sent two angry response emails back. I would not dignify either with a response. The one thing I will say is that within one hour of Phil`s unprofessional emails I received a voice mail from the internet sales manager letting me know he had been reviewing the correspondence between Phil and I and apologized for Phil`s unacceptable emails. It saddens me that my unfortunate experience with Phil was not the first and that five months later he is still working there.
The lesson in this is that times have changed and true competitive pricing and outstanding customer service must take center stage. I believe that today?ˆ™s consumer does research and will wait to get the best deal. It`s up to the dealers to train their sales people to change the way they react to the consumer.
nikita11 / 3/14/2009
Poor Customer Service
In this economy you do your research and check prices from several dealers. I was referred by a friend so I requested a quote. At this point I wanted only to deal by email so I made that known in the comment section of the quote request and entered a bogus phone number in the required field. The internet sales person was ""stunned"" that the number I provided was not in service. I was stunned he ignored my reques... view moret and tried to call.
By reply email I asked Phil for his bottom line ""out the door"" price for a Mystic Green 2009 Honda Accord EX-L. It was higher than another dealer and I purchased from the lower priced dealer.
I got an email from Phil asking if I was still in the market for a new car. In his email he stated: ""If I do not hear back from you in a few days I will place you on a no contact list assuming you`re not interested in a vehicle so you don`t get pointless emails and calls from me. Look forward to hearing from you.""
I should have just ignored the email but I replied. I thanked him and said that I had purchased a new car.
His response:
""Thank you for all the time!!!!!!""
I replied: ""You`re welcome.""
His response: ""I was being sarcastic?"" (his question mark)
My response is this review.
By reply email I asked Phil for his bottom line ""out the door"" price for a Mystic Green 2009 Honda Accord EX-L. It was higher than another dealer and I purchased from the lower priced dealer.
I got an email from Phil asking if I was still in the market for a new car. In his email he stated: ""If I do not hear back from you in a few days I will place you on a no contact list assuming you`re not interested in a vehicle so you don`t get pointless emails and calls from me. Look forward to hearing from you.""
I should have just ignored the email but I replied. I thanked him and said that I had purchased a new car.
His response:
""Thank you for all the time!!!!!!""
I replied: ""You`re welcome.""
His response: ""I was being sarcastic?"" (his question mark)
My response is this review.
reviewer52 / 10/31/2008