Acura Miami Preferred Pre-Owned Cars / Homestead, Florida

Rating: ★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 16601 S Dixie Hwy, Homestead

Postal code: 33157

Phone: (305) 232-1400

Buy Your Next New or Used Car at Miami Acura!

Why Buy at Miami Acura! 1. Part of the Esserman Automotive Group with 42 years of quality customer service via integrity, friendly atmosphere and dedicated professionals who are empowered to say "YES"! 2. Longevity unmatched by any other Acura dealer in Florida with sales, parts and service personnel employed here over 21 yrs. 3. Acura Precision Team awarded 10 times of the past 17 years, more than any other dealership in south Florida by selling more cars to more satisfied customers. 4. We offer you two delivery coordinators committed to a thorough explanation of all the features, controls, maintenance and manuals so that you get the most satisfaction from your new Acura. 5. Customers who purchased their cars from us have priority on the 30 Acura loaner cars reserved for their convenience in a service department opened 6 days per week. 6. We have 5 Acura Certified Master technicians, more than double of any Acura dealer in Florida assuring you of excellent service. 7. South Florida`s largest Acura Certified Inventory affording you an excellent valued alternative to a new car. 8. We are conveniently located on US 1 just south of the Falls with shuttle service to Pinecrest, Kendall, South Miami and the metro rail station that offers you transportation to Coral Gables, Coconut Grove, and downtown Miami. 9. Upon purchase you are enrolled in the Esserman`s Reward Club. We reward you with money to your account at purchase, your service visits and your referrals building to over $1000. You can use this money toward your re-purchase of any new or pre-owned car from us. 10. Our goal is to fulfill our customers automotive wants and needs to their 100% satisfaction by exceeding their expectations by creating a memorable relationship through quality, caring and dedicated employees.

Reviews:

I recently brought my daughter...

I recently brought my daughter to Miami Acura. I wanted to get her a car for college. I was very skeptical how they would treat a young lady. I am pleased to report that we were fortunate to meet Wesley Skyers who was more than polite and very professional. Even more his honesty as to what kind of car was best for my daughter was very refreshing. I will highly recommend Wesly Skyers and Miami Acura especially for all... view more the women buyers.

jsuarez1954 / 9/22/2012

Miami Acura Service Department - Rip off artists!

Buyer beware! The Miami Acura service department will WAY WAY overcharge you and upsell you products and services that you don`t need at all! I have been going to Miami Acura since 1989 and until recently I`ve been happy with them. I believe that the economic situation in the United States has made their service department resort to horrible business tactics which include: upselling products and services that you... view more don`t need and WAY overcharging. I brought my car in for a regular service and when I was at home the service department called me to upsell 15 different products and services to the tune of around $1999. I kindly responded ""I am only interested in the tune up and please print out all the things that I would need along with the prices to fix them"". A few days later my air conditioner stopped working so I brought it in to the Miami Acura Service department. It took them around 3 days to call me back to tell me that it was a broken hose causing my AC to stop working and they were going to have to replace it. I said ""go ahead and fix it"". How much could it cost to change a hose, right? When my car was ready to be picked up, I went to pay the bill and it was $650! I was like ""$650 to change a hose!?"" When I asked the service manager to go over the bill with me, which wasn`t itemized he talked in circles and used very technical jargon, I left thinking WHAT JUST HAPPENED? When I got back to my house I found the list of items and prices that needed to be fixed on my car and what do you know??...the same hose on my air conditioning with a cost of $150. How did the price jump $500 dollars in a couple of weeks. I chalked it up as ""I got ripped off""! Now I get these sales type phone calls from Miami Acura offering $15 oil changes to which I respond that I wouldn`t go there if oil changes cost NOTHING. When they ask me why, I tell them the story. That`s when they say, ""We really want our customers to be happy, and a supervisor will call you immediately to see if we can rectify this problem!"" Guess who called me back...NOT ONE PERSON! Do you know why?? Because they DON`T care about their customers and they are just looking to get new people in there to rip off! I wonder if they will ever read this and try to fix the problem now? Keep calling me Miami Acura, because each time you do, I will blog, write, post, share and tell everybody about your less than stellar business practices! The Miami Acura Service Department ripped me off! God bless!

JeeTee / 12/11/2011