Jumbo Auto & Truck Plaza / Golden Beach, Florida

Rating: ★

Used Car Dealers

Address: 1640 S State Road 7, Golden-Beach

Postal code: 33023

Phone: (954) 967-5665

Absolute rip-offs, so glad I didn`t buy from these guys. My wife and I saw a car listed on their website for about $5,000 and stopped by on a Sunday to look at it. Called the next day to ask about taking a test drive. Went down that evening, test drove the car and discussed price. The jerk tried to convince me that the car was worth $8,000 but that he would take $6,000. I told him that their website showed it l... view moreisted for $5,000. Of course he didn`t believe me so he proceeded to pull up the website on his compute. And - the website showed $6,000! They actually changed the price after I called about the car!!! My wife and I both looked at the website and know what we saw. The guys sits there and blatantly lies, lies, and lies about the price. We got up and walked out.

What_the___ / 8/14/2013

Worst experience!!! Called in am regarding a truck. Salesperson says she is looking at truck and describes condition. I drive 4 hrs to dealership only to find out truck was sold 2 days prior. Sales idiot never even looked at car!! If they lie about this I can only imagine what they do to Vehicles And on loans.

bryant.snell.3 / 7/21/2013

If I could give it worst score I would! !! Terrible customer service and a complete rip off! Bought a car while test driving noticed a light came up and advice the sale manager of so which stated he will have his mechanic fix that. Well left the car and a week later it was still not fixed. Their excuse was the part was coming and were really backed up with work. I keep going back and forth and decided with the manag... view moreer to help expedite the process since it was two and half week waitinf on the car to be fixed. Each time was it going to be down this day and the next day blah blah. I went yesterday to speak withe manager to try resolve this issue and his respond waa well if you are not happy with the car we could give you $800 store credit when I finance the car for $5,600.00 are you f$#&* $@# kidding me! ! Not only they took mt money but want replace the piece of junk they sold me. If you want to makw your money worthwhile go elsewhere! !!!! Worst place ever! !!!

mordan09 / 2/16/2013

We all know that car salesmen are one of least respected professionals in the United States. Their reputation for slick and underhanded practices -- and outright misrepresentations -- rivals that of politicians, lawyers, and journalists. That said, the rule of "Buyer Beware" should be re-worded "Buyer Don`t Buy" from Hollywood Kia. The sales staff at this dealership, particularly Riccardo, will ... view moresay ANYthing to dupe you into buying a vehicle that he knows to be defective. Riccardo is definitely eccentric, and will share with the prospective buyer all sorts of stories about his personal life to endear him with the prospective buyer. What Riccardo WON`T share are the defects in the prospective buyer`s intended purchase, about which Riccardo is abundantly aware. Moreover, when those defects are called to his attention -- post-contract -- he will say "Well, that`s your fault for not checking everything properly." Now, I understand that the buyer has a responsibility to check out a vehicle prior to purchase. The sales representative, however, has an equal ethical and legal responsibility to refrain from making false statements of material fact about the quality of the vehicle. Unfortunately, Riccardo does not take this responsibility seriously. I hope that you are not duped into buying a defective vehicle from Riccardo after reading this review. Please do your homework, and have the vehicle inspected by a mechanic of your choice, prior to signing any contract to purchase the vehicle. My guess is that there will be multiple defective components with the car. Better yet, buy a car from another dealership altogether, and help put these scheisters out of business, or, better yet, into jail where they all belong. So, for Hollywood Kia, the new slogan should be "Buyer, Don`t Buy." Delete

mspardel / 6/6/2012

For buying carz online for the pass 5 years little did i know i was gonna be rip off . I saw this car on line mercedes benz E350 2010 for $36,955 I call it was one sales person by the name Adams Levy , I did a bank deposit in their account the next day . Even sent them a digital copy to them a proof of payment . When the money go their side for them to forward me the documentation to feel out it took them a week f... view moreor them to tell me that the car has a title issue which initial stage i asked the said everything was clean . Now money is with them no car for me . They then devided to search for one and also they decided to let me look for one so that they pay for it with my money , with any one that i found and forward the detail to their sales manager , they didnt follow up with me for three weeks no car no update , finally i went out there to get me one which only took me an hour to do so in PA , and gave a down payment for it . Decided to even to forward a copy ofthe reciept and buyers orders to the sales manager , did not respond to it. I persisted to call him until he told me they r on their way to send the refund which was the monday third week , i called the dealer to find out if they had recieved the funds which they did not , so i call back to the kia dealer he did not pick up my call and decided to call PA mecedes benz on my behalf to find out whats going on, with the money ..

dinobantin / 5/25/2012

Worst experience ever! The customer service is unbelievably bad! We bought a car on a saturday night, and drove out after hours. We fill up at the gas station across the street, and then we break down right in front of the dealership! We call and get no answers besides we open tomorrow morning. We live 4hrs away, dont know the area, have no where to go, but they dont care. Then phone dies while talking to them, and ... view morethen find out the cigarette lighter doesnt have power to charge it. All of this is 10:30 at night. We use a pay phone to get a taxi and stay in a hotel, and return in the morning. They promise to have the car fixed and delivered to our house on monday, but they wouldnt call me back at all. We again live four hours away. We bought another car for my wife that day and drove that home. I left countless messages. it is now 5 days later and still waiting......They dont deserve to be in business! I would rather buy a bicycle then to ever buy a car from them! Honest to god stay away! Liars and crooks!

bluffer / 5/10/2012

Saw all the nasty reviews but decided to give it a try. Sweet guy named Adam was willing to help us but gave us off to some guy named Jack. He was very unpleasant to work with, never introduced himself or asked for our names, seem uninterested in his work, was VERY rude because of the price range we were looking in and when we told him his Honda on the lot had a major leak he advised us to go to Goodyear and get it f... view moreixed if we bought it. That set us OFF! Why should we buy a car that we would need to fix down the block? He said we won`t get a perfect car for under $6000 when we did down the block. DONT COME HERE UNLESS U HAVE A MECHANIC! MY FATHER FOUND TONS OF PROBLEMS ON THE 10 CARS WE SAW! GOD KNOWS WHAT ELSE IS WRONG!

NotHappy1002 / 5/8/2012

Oh my god. I`m glad I read these reviews. Was wondering why I couldn`t read the CarFax on Autotrader for this dealership. My son was going to purchase his first car there! Thanks people!

arkorz / 5/6/2012

STAY AWAY FROM THEM! THEY SOLD ME A CAR WHICH OVERHEATED WITHIN HOURS!! THEY SAID IT WAS MY FAULT! THEY USED AN ILLEGAL SEALANT TO HIDE ENGINE CRACKS! THEY TRIED TO GET ME TO BUY A NEW ENGINE FOR IT! WE COULD HAVE BEEN KILLED BECAUSE OF THIS!! THEY REFUSED TO EXCHANGE IT FOR ANOTHER CAR OF GIVE ME MY DEPOSIT BACK! STAY AWAY FROM THEM ! YOU HAVE BEEN WARNED!

gdarkhorse / 3/12/2012

We are in the middle of being ripped off by these people. They gave us a 30 day bring the used car back and we`ll fix it if any problems. They took the van back agreed to fix and we have not heard from them since. No-one knows where the van is and they have kept our money. We paid cash. If we can get a refund we`ll be lucky, I`ve never seen anything like it. I would not recommend this company to anyone. I gave one st... view morear because this review made me.

Colette. / 1/20/2012

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