Auto Computer Exchange / Golden Beach, Florida

Rating: ★★★★

Automobile Parts & Supplies, Automobile Parts & Supplies-Used & Rebuilt-Wholesale & Manufacturers, Used & Rebuilt Auto Parts

Address: 5414 Stirling Rd, Golden-Beach

Postal code: 33314

Phone: (954) 983-4948

Just an update to my previous message. I ended up purchasing another comp from AUTO MODULE SOURCE. Guess what...SAME FREAKING MORANS. Turns out its the same owner running the same shady business under a differnet name. If he would focus more employees on good service instead of flooding review boards probaly wouldnt be so bad. beware! I guess shame on me for getting burned a second time.

riffraff357 / 6/25/2012

I wish I had read some reviews. I usually do, but I guess desperation was pushing my buttons. Long story short, they sent me two PCMs for my 2004 PT Cruiser, and they were both defective. They said it was a problem with the car and not their units, but my mechanic was able to disprove that through extensive testing. The are refusing to refund my money even though I`ve yet to receive a satisfactory product. They ... view moresay their ""14 day grace period has expired."" Who has a ""grace period"" on a refund policy? Save yourself the headache and don`t use this company. How they have 4 out of 5 stars is beyond me. I`m thinking even their reviews must be fraudulent.

jasonw741238978 / 6/22/2012

I should start by saying that I am a female. You know how we are often taken advantage of when it comes to anything automotive...unfortunately. My car had a number of electrical issues as a result of some flooding. My mechanic fixed most of them but for the computer (ECM) he said I had to purchase another one. Rather than blowing a ton of money for one at the dealership he suggested these guys (Auto Computer Exchang... view moree). He said he has bought from them numerous times and never had any problems. After telling me which model to get, I called them up. The process was way smoother than I imagined and within the day the new ECM was installed by my mechanic. Great experience

jackieo1567669846 / 6/14/2012

Do not buy anything from this company they will steal your money like they did to me $200 gone this place should not be in business!

vwmas45 / 5/22/2012

Hello, on 5/7/2012 I called and purchased a remanufactured automotive engine computer for a 2000 Jeep Grand Cherokee. It arrived in a timely manner 3 days later on 5/10/20122. Before it arrived I checked the web site of the company I purchased the product from and noticed there were many complaints, so I called Auto computer exchange and they reassured me that they were just unsatisfied customers and had no real veri... view morefiable problems. So I installed their product and it caused more damage than I had before. The part they sold me burned up the camshaft sensor of the Jeep I was working on and caused a no start condition, so I installed a new cam sensor and re-installed the customers original computer, the Jeep started perfectly. I called Auto computer exchange and explained the symptoms to them. The warranty clerk was adamant that I had mis-diagnosed the problem and hung up the phone. I called them back and tried to explain what had happened again and the clerk was terribly rude. He did say that he would issue me a store credit, but seeing all the bad customer reviews I cannot afford to install bad parts on customer`s vehicles and spend hundreds of dollars in labor time and parts reaffirming that the problem is their product. I paid them $180.00 and spent $80.00 on two cam sensors and 3 hours labor time @ $80.00 per hour. Totaling $500.00. Also I had to refer my customer to the Jeep dealer to have a new computer installed, to correct the original problem. My order # is 10091969. Customer # is 1065919. The sales person on the invoice say`s Nancy. I might add that I am a ASE Master mechanic with 40 years of experience and have never had a problem like this with any after market parts vender. As from what I surmise they are removing computers from salvaged vehicles and selling them to the public, not knowing if they are good or bad parts! Some customers get lucky and some don`t. Sincerely, Patrick Murray

pgm18 / 5/19/2012

Sent computer in for repair (Under Lifetime Warranty) still charged for repair. Asked for an itemized receipt for parts replaced, they said that they would do that, but when received no parts were listed. Item was shipped in a large box with hardly any packing. The unit came broken. Called Auto Computer Exchange and they would not take responsibility for the packing, told me to complain to UPS or ship it back. Not ... view moreabout to ship it back to them from California. Had to have a custom bracket made (out of my expense) to be able to install the unit back into the car. Absolutely no quality control even in their packing for shipping back to you. Absolutely no taking responsibility for their own mistakes. Not Honest, No Integrity - A company you do not want to deal with!!! You will be disappointed and they do not care one bit!

JBrad / 5/11/2012

We are an award winning AAA shop that have Ase certified technicians. Ordered a computer from this company and found that the computer would not work when installed. Tried to explain this to their assistant manager and all he wanted to tell me is that there was another problem with the vehicle. The old computer would start the vehicle and make it run but the new one would not even start the vehicle. The customer serv... view moreice skills at this company are completely lacking and they think that they can diagnose a vehicle over the phone is outragous. Would never ever try to buy something from this company again.

Tobias Auto / 5/4/2012

Lisa helped me get the right unit for my Rav4 and its working great.

JoeBloom / 4/19/2012

I called in and Dexter helped me out to get the correct unit for my Dodge. Had mechanic install and everything is good. I can`t complain.

VictorGarcia / 4/18/2012

THIS IS ONE OF THOSE NIGHTMARE COMPANIES!!!!!! THEY BUY COMPUTERS FROM PULL IT YOURSELF JUNKYARDS AND SEND IT TO YOU WHETHER IT`S THE RIGHT ONE OR NOT. BEWARRRRRE!!!!!!!!! BOUGHT A COMPUTER FROM THESE SHAMS IN OCTOBER, INSTALLED IT AND THE CAR RAN FOR 3 SECONDS AND DIED. CALLED IN NOVEMBER FOR WARRANTY, BRIAN SAID THAT THEY WOULD SEND ME ANOTHER ONE. AFTER THEY SENT IT I TOOK THE CAR TO THE DEALER TO HAVE IT PROGRA... view moreMMED AND IT WAS FOR A DIESEL. HAD TO PAY $600 FOR A NEW COMPUTER OR $400 FOR THE DIAGNOSIS. CALLED BRIAN AGAIN AND HE SAID TO SEND THEM BACK AND THEY WILL REFUND THE MONEY. I SENT THEM BACK AND HE IS NOW SAYING THAT HE CAN`T DO ANYTHING ABOUT IT BECAUSE IT WAS PURCHASED BACK IN OCTOBER. NOW HE HAS MY MONEY AND THE COMPUTERS!!!!!!!

WEEKENDENCOUNTERS / 3/21/2012

Automobile Parts & Supplies, Automobile Accessories

Address: 2800 S Sanford Ave, Enterprise

Phone: (407) 323-3862

Used Car Dealers

Address: 3240 NE 2nd Ave, Lazy-Lake

Phone: (954) 616-0547

Auto Repair & Service, Brake Repair, Automobile Air Conditioning Equipment-Service & Repair

Address: 826 N Flagler Dr, Southwest-Ranches

Phone: (954) 525-4334

Auto Repair & Service, Window Tinting, Glass Coating & Tinting

Address: 1503 S US Highway 301 Ste 24, Macdill-Afb

Phone: (813) 777-0983

Automobile Parts & Supplies, Automobile Accessories, Battery Supplies

Address: 1955 Upper Beechwood Ave, Laurel

Phone: (941) 924-1241

Automobile Parts & Supplies, Glass-Auto, Plate, Window, Etc, Windshield Repair

Address: 121 E Lady Lake Blvd, Tavares

Phone: (352) 259-3914