Florida Cars USA / Aventura, Florida

Rating: ★★★

New Car Dealers, Used Car Dealers

Address: 9700 NW 7th Ave, Aventura

Postal code: 33150

Phone: (866) 472-4162

Update - The owner contacted me to let me know that he has hired new staff and is working on improving the company. He offered to personally look into my complaints and quickly resolved the issues. I am completely satisfied with the results. Thank you!*** My husband and I were repeatedly ignored when we called and asked for copies of our paperwork until we showed up in person. They will be nice to you until yo... view moreu purchase a car then they are completely rude and dismissive.

hope4tigers / 7/14/2013

Florida cars usa should not be in business. They got the wrong people in place that`s ruin the costumers experience. The guy they call -Roman-walks around smelling like he just come from the bar,thinking that`s its okay. I made a mistake by going to them. I advise those looking for a car to think twice before walking to their door step.

W18Ylva57 / 4/28/2013

I never actually hated and wanted to end anyone before I met roman and the deceitful worms at Florida cars usa and ill leave it at that.

CrazyAngry / 4/23/2013

DO NOT DO BUSINESS WITH FLORIDA CARS USA! If you dont have the resources to obtain an attorney and sue, then DO NOT do business here. My experience was absolutely horrendous because of the unprofessionalism and the deceitful staff. I wanted to purchase a used Jeep, so my boyfriend who was paying a $3,000 downpayment for the car went with me. I wanted to obtain the financing through the dealer, as well. We were at the... view more dealership for a total of 4 hours and was told I was approved for financing from Chase Bank. I signed all paperwork and was happy to leave the lot with a great car and a really great deal. A few days later, Roman said I needed to come back to the dealership because the bank had to do an inspection on the car. I thought that was odd and I couldn`t make back there for about a week due to a family emergency. The staff of Florida Cars called my phone about 10 times in one day in a frenzy, stating I needed to sign a few more papers. Irina said she must have left out a few papers for me to sign because it just gets so busy in there. I`m not sure how a few papers could be forgotten, since she does this type of deal everyday. I told her I was getting a bit concerned. She asked me why? I then asked if the financing had fell through because I am now starting to think they pulled a spot delivery on me. Irina said everything was fine and none of the terms were going to be changed. My boyfriend came back to the dealership with me and Irina sat down with the both us. She stated that Chase Bank couldn`t finance me..... My boyfriend was LIVID! These snakes lied to me over and over to get me back into the dealership. Irina said "I had to get you back in here with the car." My boyfriend is an investor in businesses all over the world and told her this is not the way he does business. We wanted our money back and they could have their car back. If they would have been up front and honest, we would have considered other options to keep the car. The constant lying for no reason was extremely tiring for us. They said they would mail our $3,000 to my home, but I had to keep calling them to see where our refund was. Irina once again lied and told me the check was in the mail each time I had talked with her. The last conversation I had with her, she said they could only give us $2,000 of it back. My boyfriend and I agreed that was fine because we just wanted to get the refund back. I was still checking my mail and still nothing in my mailbox. My boyfriend contacted Irina and said he was going to sue for the full refund, attorney`s fees and punitive damages if they didn`t get it to us. I finally received the check for the full $3,000 in the mail today after about a month of the nonsense. Like I said in the beginning of this review, If you don`t have the funds to sue these people then DO NOT WASTE YOUR TIME OR MONEY!!!!!!!!!!

miasun123 / 4/19/2013

Florida Cars USA located at 9700 NW 7 Ave Miami, FL. 33150 was the worst experience i ever had in my life. I called to inquire about the price of a vehicle and spoke to a salesman named David who I guess was already having a bad day and was very rude, disrespectful, and unprofessional. During our conversation he got upset and actually told me to go and F--k my mother and hung up in my face. When I called to inform t... view morehe general manager Frank Lopez he was not concerned when I explained what happened. I would not recommend this dealership to anybody who`s looking forward to purchasing a vehicle because I sure that I`m not the only one who has had a bad experience at this place.

leonardo.jackson / 3/10/2013

Takes great care of my vehicle

walter917 / 2/15/2013

all the positive reviews are obviously made up this is the worst place ever roman is the worst person in the world they are all scammers and criminals that will do anything for money STAY AWAY

RegretfulCarBuyer / 2/8/2013

Great Service!! .........................................................................

fsgf894 / 12/27/2012

I will never recommend this company ! I bought a used car, and a car seller called Roman told me that the car is good, no problems, and the little things to fix like the mirror will be fixed next week... Like an idiot I trust him i sign this famous `` as is `` , and now I have so many things to fix. I`ve already spent more than $1900 to fix the brakes and others mechanical problems. In appearance the car is good, but... view more so many hidden problems. Brakes, leaks, motor,... This guy was the worst person I met this year.

vikenzo.fromada / 12/16/2012

Thanks for the A+ service. Quick , easy and painless as possible for a car purchase. Thank you

larryy450 / 9/6/2012

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