Shell / Fort Mcnair, District of Columbia

Rating: ★★

Auto Repair & Service, Gas Stations, Lawn Mowers-Sharpening & Repairing

Address: 442 N Henry St, Fort-Mcnair

Postal code: 22314

Phone: (703) 683-0794

Quality Automotive Parts, Service and Repairs.

We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle maintenance, service & repair. Feel free to call or come by our location anytime.

Reviews:

I seriously don`t understand t...

I seriously don`t understand the haters writing about this place. I have gone here for years now (including recently, and I have seen no change from mom-and-pop to horrible new management mentioned below), and I have never once had a bad experience. I have found them to be FARRRRRR less expensive than the competition, fast, efficient, reliable, and kind. They open early, close late, are in the middle of Old Town, are... view more close to Braddock Road, and make me feel completely safe trusting them with my vehicle--without charging a ton. I`ve never used them for U-Haul service, so I can`t attest to that, but I have never waited more than a couple of minutes to get someone helping me, and the work done on my car rarely has taken more than a day. They don`t push you to get extra work done, don`t charge obscene rates for labor, and always make me feel like I am getting the best service at the fairest cost. Highly recommend them.

msmaryedith / 10/6/2012

Absolutely horrible service!! ...

Absolutely horrible service!! I went to this place for the first time thinking its a shell approved service center. I needed oil change for my car and this guy showed me the shell oil that he is gonna use. But then I found out that they are used some cheap knockoff instead of using the shell oil and on top of that they charged me $43. When I googled online I found that the motor oil they use is just $2 per quart so ... view more they were charging me the shell motoroil price for a cheap motor oil. I wouldnt have known that they didnt use the right oil if I hadnt peeked inside the garage. When I protested this guy told me that if I dont like it I should go somewhere else. I would definitely take this to shell. I am worried now as to what kind of motor oil did they put in my car`s engine

monojit.choudhury / 9/8/2012

worst ever!!!! new management bad

use to be a great place. the new managment/owners are the worst. they are unknowledgable, inconsiderate and seem have no motivation to make an effort to appreciate business .. i will not be going back to this place ever... cheap, inconsiderate and terrible customer service.. this was a great mom and pops in the past ... no idea waht happend i will take my money and business somewhere else even though in the past this... view more was a more reasonably priced honest place for service

jamiejamesjames / 4/31/2012

Total lack of customer service!

I had the worst experience trying to rent a U-Haul van at this location. Was told by one employee pick was any time after 7:30; arrived at 8:00 and was told I had to wait until 9:00 ""when U-Haul opened"", and when I got upset was told U-Haul was wasting their time; At 9:00 the computers were down according to the 2 employees milling around, and I ended up having to drive several miles out of my way to rent a van fro... view morem another location.

Heidi Lacy / 11/13/2010