Rating: ★
Auto Repair & Service
Address: 11200 Baltimore Ave, Anacostia
Postal code: 20705
Phone: (301) 595-0110
Servicing All Your Auto Needs! Please call for Special Rates!
Jack`s Auto Body was started in 1989 at this location. The owner and founder, Mr. Jack Kim, has always made customer service his priority. Jack`s provide quality painting, guaranteed collision work, and the latest equipment and training.
We are the proud recipient of an Angie`s List award for Super Service. Angie`s List compiles consumer ratings of local service companies and contractors in multiple cities across the United States
We can perform any body and paint work you need. We are master refinishers who are able to take on any job, large or small, routine or specialty.
Reviews:
Mediocre and repetitive repair...
Mediocre and repetitive repairs at your expense
I was a customer of this shop since I bought a second-hand car 5-6 years ago. Back then the management was good and does the repairs at reasonable price. From three years I see a strong money-driven and quick-fix attitude the workers have in this shop. I had to do a major engine work totaling $1500 and the same symptoms started showing in as little as 6 months. Every... view more time the ?ˆ?service engine light?ˆ? comes back on, the so-called ?ˆ?self-proclaimed?ˆ? manager of this shop simply ?ˆ?erase?ˆ? the code and tell you some cooked-up stories and passes the time till the warranty they give on that work is over. After the warranty is over there is not much you can do. I have to fix my car again.
Also they would not care to change the oil filter after you do the oil change unless you tell them to do, and forget about checking the other fluids. They want your car to breakdown totally and then want to fix each part and bill you heavy.
They seem not to have the concept of honesty and integrity that reflect the money they charge you. I referred some friends to this shop who did some work and now suffer, for which I feel partly responsible.
These are my suggestion:
(1) Check other shops around and compare the prices and enquire (I don?ˆ™t know how) before you give your car to this shop. This shop prices aren?ˆ™t the cheapest in the area.
(2) If you have to repair at this shop, and most probably the same problem will repeat again and in that case quickly go to a different shop and diagnose for the problem. This way this shop management cannot waste your time and warranty by telling some useless stories and you can argue with them to fix that problem.
Thomas_Schmi / 10/19/2011
Mediocre and repetitive repairs at your expense
I was a customer of this shop since I bought a second-hand car 5-6 years ago. Back then the management was good and does the repairs at reasonable price and most importantly take the responsibility for their work.
From three years (around from 2008) I see a strong money-driven and quick-fix attitude the workers have in this shop. I had to do a major engine work totaling $1500 and the same symptoms started showing... view more in as little as 6 months. Every time the
Thomas Schmi / 10/18/2011
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