Fairfax Honda / Fort Mcnair, District of Columbia

Rating: ★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 11020 Fairfax Blvd, Fort-Mcnair

Postal code: 22030

Phone: (703) 934-8500

The Fairfax Honda Giant

Rosenthal Fairfax Honda Start with our selection. At Rosenthal Fairfax Honda you`ll find a giant selection of new Honda Accord, Honda Civic, Honda Fit, Honda Odyssey, Honda Pilot, Honda CRV, Honda Elements and Honda S2000 in all colors and with every option. In fact, when you buy from Rosenthal Fairfax Honda you`ll never pay the MSRP. Our giant savings come from a combination of low, money saving Rosenthal prices, plus Honda factory programs and Honda incentives, all of which are passed directly to you. Plus, our giant trade in allowances and highly competitive financing options customers will save you hundreds more. So you are shopping for Honda MSRP, you`ll be sure to get the best price at Fairfax Honda quickly and easily.In short, giant savings on a giant inventory. No wonder we attract customers from as far away as Rockville, Gaithersburg, Baltimore, Bethesda, Marlow Heights, College Park, Laurel Silver Spring and Washington DC.

Reviews:

Good customer service

Im really pleased with service given by Mr. Hugo Cajina. He was very polite and accomodating when I took my Honda Pilot for its 1st change oil 5k.

ericabalos / 7/19/2013

I purchased my first car here. Sam my sales person was full of knowledge about the different models of Accord. Finance was awesome they worked with Sam in finding a model of Accord that fit in my budget and had the important features I desired in my 2012. They made the whole process comfortable and answered every one of my questions fully. I didn`t feel overwhelmed or even as a woman taken. I researched carefully the... view more price for my vehicle I wanted and found they offered the best deal in price and finance rate for the DC metro area. I have since had 3 oil changes in there service department and currently use Keith Derrickson as my advisor. He is awesome and I would highly recommend him! He is complete, follows up after I leave to concerns I have raised during my visits. I would highly recommend this dealership both in sales and service to anyone looking for a great deal, or having your vehicle serviced with a worry free feeling. I have also purchased accessories for my Accord from the parts department, and they seem to have a great inventory of parts and accessories. If they don`t have it in stock Jim the parts manager and his staff goes above and beyond to locate the part fast where you can get it the same day or the next day if you need it in a rush.

cheryl.hampton.77 / 1/14/2013

cheryl.hampton.77 / 1/13/2013

I went to them because they ha...

I went to them because they had the exact car that I was looking for. The salesperson was extremely rude because I was trying to negotiate for a lower price. The car was almost 40K and I was still treat poorly. Once I got the car home, on the way I noticed several things in the car that were not working. I alerted the sales person right away, only to find out that those parts weren`t covered. This dealership say... view mores they do a full inspection on all used cars, what I found funny was, every thing on my car that wasn`t working was on the list of that that were to be checked out and to be made sure that they were working. Well, the obviously didn`t do that with my car. I eventually got so tired of calling them and asking them to fix it, that I finally gave up. I would NEVER buy a car from them NEW OR USED. To be disrespected buying the car, and then them not to honor their word and fix my car, ruined it for me! Poor service, poor sales, poor business ethics!

SeanAn / 10/17/2012

I have had several cars ser...

I have had several cars serviced here over the last 3 or so years. What has always impressed me is that they understand that guys like me just want to keep our old beaters rolling down the road safely for the lowest price.

frederickk908 / 5/4/2012

Incompetent and Unreliable

In December of 2010 I was purchasing a hybrid car which had been service by Fairfax Honda. I was told by the owner that the IMA Battery ($4000 cost) had been replaced a little over a year before and maintained a 3 year 36,000 mile warranty. When I called Fairfax Honda prior to purchasing the car, they confirmed that the car indeed was still under warranty. Additionally, I had a pre-purchase inspection conducted by Fa... view moreirfax Honda. When I talked to Fairfax Honda over the phone about the pre-purchase inspection, I should have picked up on their lack of professionalism and competency. I was transferred nearly a dozen times, never truly getting satisfactory answers to basic questions (I.E. Who worked on the car?) Skip ahead two months, the IMA has completely failed. I have just been informed that in fact there is absolutely no warranty on the new battery. Indeed, there was never even a warranty to begin with. So I am out a $4,000 dollar service job on a $5,000 car. When I confronted the Fairfax representative and mechanic about being told there was a warranty, they essentially replied, ?ˆ?Whoops, no one should have told you that.?ˆ? No help was ever offered. In conclusion: Worst Case Scenario - Fairfax Honda is complicit with scammers selling lemon cars. Best Case Scenario ?ˆ“ Fairfax Honda is the least reliable service center I have ever encountered.

zapper_89 / 2/19/2011

They have great guys

They get the work done on time and for what they said it would cost. Their guys know what they are doing and what they are talking about.

zachsteph / 5/14/2010

Bad service dealer

This dealer will lure you in for service and rips you off in the name of caring about you and for your car. Whenever you take you car for service, they will come up with a list of repairs (necessary and most un-necessary) and over charge you. I would only ask you to question their repair recommendation and get a second opinion before you make any repairs.

zoobaby / 6/31/2009