Roberts Automall / Yorklyn, Delaware

Rating: ★★★

New Car Dealers, Used Car Dealers

Address: 19 Park Ln, Yorklyn

Postal code: 19335

Phone: (610) 269-8200

All Import and Domestic Vehicles Serviced at the Best Prices

European Coach Werkes is southern Delaware and northern Maryland`s specialist in foreign and domestic auto repair. Bring your car to European Coach Werkes and we`ll find it right. We have the right parts, both foreign and domestic, to give you the peace of mind that your car will be fixed right first time, every time. Customers Served Residential, Commercial

Reviews:

Roberts Auto Mall misrepresent...

Roberts Auto Mall misrepresented the vehicle they advertised, stating it had equipment it did not and not performing required scheduled maintenance prior to offering the vehicle for sale. They also undervalued my trade by 20%+ (per 3 independent sites ?ˆ” KBB, NADA, and Edmunds). In fact, they offered below wholesale value for my trade. When both of these less-than-honest polices were brought to their attention,... view more they refused to acknowledge them or adjust their vehicle price, even when I offered to meet them halfway. In short, Roberts Auto Mall was imposible to deal with, treated me like a "mark", and did nothing to earn my business. If this is how they behave prior to putting pen to paper, I shudder to think what the process must be like inside the sales/finance office. Roberts Auto Mall acts as if they don`t want your business, and thus I would advise against giving it to them.

DissatisfiedOH / 9/21/2012

HONESTY AND INTEGRITY!

I have been with Roberts for over 15 years, first with a Honda, and now with a Subaru. I had a great experience with Jim (Honda) and now with Dan (Subaru). Over the years they have proven to be looking out for my interest by giving me options that saved me money when doing repairs. Yesterday topped it all. Dan and a service tech drove out to a local shopping center because my car wouldn`t start. They worked with ... view moreit to get it going, but I wanted them to service it so that the problem I experienced for a third time in 4 weeks wouldn`t happen again. To my surprise, it was a `simple` fix, on-the-house. That means they didn`t charge me for the time they came to meet me at the parking lot, nor the time it took to diagnose the problem, or the labor to fix it. You have a customer for life! All done with professionalism and in a very timely fashion. Wish all dealerships were this damn good!

Lisa Renn Miller / 5/2/2012