Conicelli Toyota of Springfield / Winterthur, Delaware

Rating: ★★★★

New Car Dealers, Used Car Dealers, New Truck Dealers

Address: 860 Baltimore Pike, Winterthur

Postal code: 19064

Phone: (610) 690-6000

Rob Addis was a great salsesperson to work with. He handled all aspects of my purchase and trade-in with fairness and honesty. I am very happy with the purchase experience at Conicelli Toyota Springfield and would highly recommend it to anyone considering purchasing a new Toyota. Thanks again for making my purchasing experience a good one. Rich Asselta, Newtown Square, PA PS. I love my new Prius, too!

Richard / 4/12/2012

When we were shopping around for the new Toyota Yaris we sent out the request for Dealer quotes through Edmunds, MSN, AAA search engines. It did send one to this dealership though it is a 90 minute drive for me. What a lucky break it was.. We were very particular about the model and color of the Yaris. All my local dealers were pushing what they had in inventory and had the attitude take-it-or-leave-it. We were ta... view moreken aback by this attitude and started to go for Honda Fit or Hyundai Elantra. But my daughter was keen on Yaris. From what I heard they did not have a margin to work on Yaris as it was fully manufactured in Japan - unlike the Corollas and Camrys. Enter Jim Payne and Joe. We had ONE telephone conversation. He offered to get me the vehicle and offered me a price that I could not turned down - despite the 90 minute drive. He also worked with me to get my daughter finance her OWN first car, he worked the details out. On a working day, we drove there - the car was ready - paper work was taken care of with personal attention. He had to work with the insurance company to ensure that the policy reflected it correctly. Got us a very good rate for the loan. I wish it was the 0% deal! There was no attempt to switch to another car - which I saw in most of the places. Others invite you for Yaris and then try to dump a Corolla on you. There was no attempt on high pressure sales tactics to sell extras. This is my sixth new vehicle and this was the best experience I EVER had. It was a breath of fresh air after all the slimy NJ dealerships. Once we walked out of a dealership because they were forcing/manipulating us with credit terms, credit-life insurance etc etc. There were no such attempts in this place. To be truthful, I would have paid more to get this kind of service. I was planning to show/educate my daughter how to negotiate with a car sales person, their way of walking back and forth to their managers, making up extras and so on - but that education was lost here because of their straight forward approach. No haggling, No let-me-talk-to-my-manager and playing with numbers. Typically they will show you how much the MSRP is, what the invoice is and confuse the heck out of a person by throwing in other options. Nothing of that sort here. Joe Unterkofler is an amazing individual. He has so much patience. I think that comes only when one loves their job. Even after the sale was done, I got calls, got inquires both from Jim Payne and Joe Unterkofler.My plate was Fed Ex -d to me. Only hiccup is, I wish they had mailed a frame and mounting screws along with it as NJ requires a front plate also. Hopefully they read this and send me a mounting frame and tap-in screws. :) I would be recommending them to my friends and colleagues. Ask for Joe U (not that others are bad) - you will be guaranteed with a great service. Concelli Organization should feel proud of having such a service oriented individual.

venky.venkatramani / 4/11/2012

Just want to thank everyone at Conicelli for my new Camry. I absolutely love, love it!! Starting with Tiffany Shaner and Joe Unterkofler online, the wonderful service that I received continued with Sean Wilkinson on site at the showroom. He was very patient and his enthusiasm never wavered all day. He was professional and informative and I was impressed that someone so young could be so knowledgeable. He said ... view morethat his Dad worked there for many years too and I thought that said a lot about the company that I was dealing with. My experience with Conicelli goes back to 2000 and hopefully will continue for many more years to come. Thanks guys!!

Lirosa2 / 11/15/2011

Both Brad and Joe U were fantastic people! They are so easy to deal with and didn`t play any games or back and forth nonsense. The price given right off of the bat was perfect and we didn`t even need to haggle. It was such a great experience that we bought 2 trucks!

mizmixman / 4/10/2011

We had an excellent experience at Conicelli`s Toyota buying a Prius. Our salesperson, Joe U. was both knowledgeable and low key. He was extremely helpful and had a great personality. When we expected to be able to receive a $1000 college graduate discount and then discovered the Prius didn`t offer this Joe went to his manager and arranged for our trade in to increase in value so as to lower our payment. He went ab... view moreove and beyond what is typical customer service. If we had to buy another car we would definitely go back to Conicelli`s and ask for Joe U. to be our salesperson. I recommend this dealership for their integrity and honesty.

deb lcc / 2/20/2011

I use Toyota dealerships for all of my service needs. I just moved back to the area and decided to try Conicelli in Springfield for a routine inspection to see if they would be a good long-term choice. Conicelli blew it, big time. It took almost six hours from car dropoff to pickup, and I was charged way more than dealerships used in the past (Del and Carousel). The service manager told me the other two I have us... view moreed over the past six years must have waived part of the fee, but since I didn`t buy my car at Conicelli I would have to pay full price. Worse, my request to change the worn rear wiper led to a charge of almost $24 because they claimed the blade was not factory issued, when it was the original (that wiper has never been changed since I bought the car new in 2003). On average, I spend hundreds to thousands of dollars on maintenance every year based on mileage and age of my car, but I will be taking my business anywhere else rather than be charged over $100 for an inspection and wiper replacement. Avoid this place - save money by going to a dealership that treats all Toyota owners equally!!!

Rav4grrrl / 10/25/2009

I would not recommend this dealer. My title had the incorrect spelling of my name, which the dealer submitted, and one year later the dealer has still not corrected it. I have been told numerous times they are dealing with the state and yet the title is still not correct. I am up for renewal and cannot renew due to the incorrect name.

momrn86 / 12/19/2007

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