Deals-4-Wheels Inc / West Suffield, Connecticut

Rating: ★

New Car Dealers, Used Car Dealers, Wholesale Used Car Dealers

Address: 115 Springfield Rd, West-Suffield

Postal code: 1085

Phone: (413) 562-5333

My mother has been a loyal customer to deals 4 wheels. She recently purchased a jeep from them and a few weeks later her wheels have locked up driving and was sticking in gears. My boyfriend and best friend both looked at it since they are mechanics confirmed it was the transfer case, as well as leaking fluids. My mother dropped the jeep off for the first time to get fixed. They called her said nothing was wrong with... view more it. My mom brought both the boys with her to confirm the issue infront of one of the owners to prove the issue and confirmed the problem of the transfer case in front of them. Before my mother, my boys, and myself left, the older man thats the owner, inappropriately said "I could buy you, and you, and you" to all of us. Five days later they claimed to fix the issue again. My boys went for the second time to confirm the problem was fixed or not. The women that worked their claimed the jeep was not leaking, when my boyfriend put his hand on the transfer case again his hand was still wet from leaking fluid. The transfer case was also only slightly patched which wont last long. The guy came out again while they looked it over and said once again "I can buy you" he then got in both the boys faces and pointed swearing profain language in their faces. He then got into my mothers face and said profain language to her as well and would not ler her get a word out. He only acted out I believe due to the fact that both my mechanics caught deals in their slummy work. The female co-owner was near by when this happened and said nothing. The boys asked her if this is how you treat all customers thar buy from you that have problems with your vehicles, and she replied "I saw and heard nothing". So not only did my mothers jeep not get properly fixed which could cause the transfer case to act up and wheels to lock up again possibly harming her, but deals inappropriately and rudely got in all three of their faces and profainly swore and pointed at them. This behavior is highly unacceptable for buisness. Dee and fred are awful owners

katclueless / 10/12/2013

While buying the car he was all nice and freindly. A few days later when it wouldn`t start we brought it back and he was very passive aggresive and a real jerk. He claimed it would be another week at the minimum before he could look at it and advised us to have the repairs done elsewhere if we didn`t like the wait. Horrible buisness and owner. Do not let him fool you.

realfake / 6/24/2012

They are very nice before you buy the car but after you take the vehicle the act as you are a burden we bought an SUV 2 months ago it cost $5,000 and we already has to put $2,000 in parts and labor on it, don`t waste your time or money.

celynray / 3/9/2012

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