Rating: ★★
7 years in Business
Auto Repair & Service, Automobile Body Repairing & Painting, Used Car Dealers
Address: 171 West Rd, South-Windsor
Postal code: 6029
Phone: (860) 875-1444
Service is our best part.
It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers.
This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.
Categories:
Used Car Dealers, Automobile Body Repairing & Painting, Auto Repair & Service, Wholesale Used Car Dealers, Financing Services
Open hours:
Mon - Thu, 9am - 7pm; Fri, 9am - 6pm; Sat, 9am - 5pm; Sun, closed
Extra phones:
(860) 875-2538
Reviews:
About 12 weeks after buying an SUV for $11,500+the $1,400 warranty the tranny blew out. It`s the customer service however that is APPALLING. I brought my truck in for a simple repair (it was stuck in park). It just happened again for the 3rd time in a year. The second time I had to pay a $100 deductible which I felt was wrong because they had supposedly just fixed it. The third time it was magically not covered by th... view moree 5 year warranty that I`m in the 3rd year of. I was handed a bill for almost $200. I am upset because they didn`t let me know that it wasn`t covered this time somehow. They lied about the price of the replacement part as well, more than doubling the actual cost on the invoice. Then they insulted me to boot in front of my family. I regret ever setting foot on Lee`s "ranch". Also just to let everyone know it is illegal to begin a repair job in the state of CT without customer authorization which is what they did. John in the finance dept is still cool with me though. Unfortunately that doesn`t change my disdain for the establishment. Oh also when I picked up the truck the day I bought it as part of the sale I asked for a full tank of gas and they only filled it up to half (red flag)! These are some profit-centric maniacs not there at all to take care of customers. I would highly recommend staying away from Lee`s auto ranch and especially the repair dept. I`ve been treated better by drill sergeants. another point thats laughable - When I had the truck in the shop the second time the POS loaner they gave me had a trunk that would not open (grocery shopping was out) and then that actually broke down the next day. Just left Lee`s and local waitress where I had dinner had complaints as well about her buying experience she was like "Thank God I didn`t go through with it." My Facebook is blowin up with complaints similar to mine right now. Here is your review Lee. So much for me being full of BS huh buddy it looks like this "monkey" will never swing by again or any of my "monkey" friends. The owner actually had the audacity to call me a "monkey". Unbelievable absolutely unbelievable... No more "monkey" Business I guess. Do Not Go There! Amendment - After picking up the vehicle I discovered that my cruise control is no longer working. WOW! Wish I was surprised... Shaun Anderson
Shaun A. / 11/20/2013
I need a newer vehical the was...
I need a newer vehical the was dependable and safe for my family. I have two little girls. Cars rides could get interesting. So i decided to trade in my suv to save gas and get a newer safer vehical. I knew some people that went to lees so I took a trip there. I now love my vehical. I have more room and seating. I even have a dvd player in back. It keeps the kids and husband quiet during trips even to the big y. The ... view morepeople there were great. I would recomend everyone to go to lees. Thank you
mom1013 / 12/12/2012
This place is a hack!!!!!!!!!!...
This place is a hack!!!!!!!!!!!!!!!! I wouldn`t let them work on my bicycle!!!!!!!!!!! Terrible quality of workmanship and customer service. If you need your vehicle worked on do NOT bring it here! Unfortunately I had to learn the hard way and it cost me a lot of time and money.
jbman1016 / 6/6/2012
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