Harte Nissan / South Windsor, Connecticut
Rating: ★★
30 years in Business
Auto Repair & Service, New Car Dealers, Used Car Dealers
Address: 165 W Service Rd, South-Windsor
Postal code: 6120
Phone: (860) 549-2800
E-mail: hnwebleads@harteautogroup.com
IF WE don`t have it for YOU... We`ll find it for YOU!!!
You can save thousands on used cars in the Suffolk County, New York area by visiting Planet Auto Group, Inc. Our dealership has a wide variety of high quality used cars to choose from. Each vehicle on our lot has undergone a meticulous inspection by our auto technicians to ensure a high standard for pre-owned vehicles. We are your destination for used or pre-owned vehicles, and we are proud to provide Long Island with well-maintained used cars at low, reasonable prices. We look forward to seeing you soon!
Categories:
Auto Repair & Service, Automobile Accessories, Automobile Parts & Supplies, New Car Dealers, Used Car Dealers, New Truck Dealers, Used Truck Dealers
Payment:
debit, check, all major credit cards, insurance
Open hours:
Mon - Thu 9:00 am - 8:00 pmFri - Sat 9:00 am - 6:00 pmSun 12:00 pm - 4:00 pm
Brands:
Nissan
Extra phones:
Service Department: (860) 549-2800
Reviews:
In Response to customer 10977 posting
Customer10977, in response to your posting about Harte Nissan`s lack of service in 2007 all I can say is that we truly apologize for any inconvenience that service may have caused you. I understand that your concerns were posted several years ago, however, Harte Nissan has made several changes to our staff and systems since your experience in 2007. We take great pride in complete customer satisfaction and would lov... view moree the opportunity to make it up to you.
Please feel free to contact me anytime... Erin Touponse, Harte Auto Group- erint@harteautogroup.com
etouponse / 2/28/2010
Worst Service ever!!! Never will I purchase or have my car service there!
On Thursday, March 13th 2007, I had repaired done on my 2005- Nissan Altima at the Harte Nissan located in Hartford, CT.
Unfortunately, the service was inadequate because the staff failed to deliver what was promised. I am disappointed because I spent 8 hours waiting for a service that was promised to be delivered in no more than 3 hours. The quality of service was under the industry standards. I was billed fo... view morer an extraneous amount of money (+$1400.00), when the service rendered was not worth 1 cent of it.
Events:
?Prior to the service rendered, I had made an appointment to avoid the lines and meet my 1 pm deadline as I was planning on traveling outside the country- The reservation was made for 7am.
?At 7:30 am, I rendered my keys and was advised that it will only take between 2-3 hours for service
?At 2:30pm, my car is still being serviced; when asked about the delay- I was informed that another customer, who hadn?t made any prior appointment had an emergency and needed to be serviced. It made me come to the conclusion that the other customer was more important.
? I requested to leave the car behind for the weekend- my representative informed me that I would leave it at my own risk and if any damages were done to the car, they wouldn?t be held accountable for the damages.
?Returning from my trip abroad, I phoned to the Harte Nissan center to inquire about the operating hours so that I could pick up the car for work (New Jersey)- I was informed that the service open at 9am.
?When I arrived at 8:30am ? The service center had been opened since 7am ? I arrived late to work due to the incompetency of Harte Nissan.
Unfortunately, the service was inadequate because the staff failed to deliver what was promised. I am disappointed because I spent 8 hours waiting for a service that was promised to be delivered in no more than 3 hours. The quality of service was under the industry standards. I was billed fo... view morer an extraneous amount of money (+$1400.00), when the service rendered was not worth 1 cent of it.
Events:
?Prior to the service rendered, I had made an appointment to avoid the lines and meet my 1 pm deadline as I was planning on traveling outside the country- The reservation was made for 7am.
?At 7:30 am, I rendered my keys and was advised that it will only take between 2-3 hours for service
?At 2:30pm, my car is still being serviced; when asked about the delay- I was informed that another customer, who hadn?t made any prior appointment had an emergency and needed to be serviced. It made me come to the conclusion that the other customer was more important.
? I requested to leave the car behind for the weekend- my representative informed me that I would leave it at my own risk and if any damages were done to the car, they wouldn?t be held accountable for the damages.
?Returning from my trip abroad, I phoned to the Harte Nissan center to inquire about the operating hours so that I could pick up the car for work (New Jersey)- I was informed that the service open at 9am.
?When I arrived at 8:30am ? The service center had been opened since 7am ? I arrived late to work due to the incompetency of Harte Nissan.
customer10977 / 4/28/2008
Horrible
I bought my Nissan Altima from Harte Nissan and as part of the purchase they gave me free oil changes for as long as I owned the car. After several years of recieving that service they suddenly decided they no longer wanted to honor the agreement.I now have to take time off from work and fight this in small claims court. What a nightmare!
tblackburn / 7/25/2007
California
1964 ford f-100 pick up truck w/ mid 80's 5.0 302 4 speed
Family minivan loaded. leather seats, dvd w/ wireless headphones, tow package
1981 lincoln continental mark vi pucci edition no reserve
1985 cadillac eldorado - silver
1978 pontiac bandit trans am with hurst hatch t-roof real 'bandit' not clone