White Plains Honda / Riverside, Connecticut

Rating: ★

11 years in Business

New Car Dealers

Address: 31 Westmoreland Ave, Riverside

Postal code: 10606

Phone: (914) 948-3305

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Categories:

New Car Dealers

Payment:

discover, master card, visa

Open hours:

No info

Brands:

Honda

Reviews:

Is this any way to sell a car?

On or about 4/4/07 I contracted with White Plains Honda to buy an Odyssey EXL for delivery on 4/7/07. After getting bank check, I received a phone call on the morning of delivery advising me that my car was not there. I asked him what they did have available. They sold me the more expensive Touring Edition, which already had about 125 miles on it at the time of delivery. When I took delivery, I noticed that the glo... view morevebox was empty, and I inquired as to where the Owners manual, warranties and other pertinent information were located. The salesman assured me that I could have them on Monday. I did not receive a complete package of the same until roughly one month later, and only after numerous unreturned phone calls to the dealer and many complaints to consumer agencies. Shortly after taking delivery of the car, I noticed the interior lights did not light when the doors were opened. Also noticed, wheel made a grinding noise when being turned. On May 8, but they were unable to fix it. I brought it again 5/14 for a second try and when I picked it up, I noticed that it was still making the noise. Noise was temporarily abated later that afternoon, but, the steering wheel wasn`t mounted straight. On the evening of 5/14, I had a heated discussion with the manager of the dealership; he refused to either repurchase the defective vehicle, or substitute a new vehicle in trade On 5/15 they re-mounted the steering wheel to straighten it. But now the grinding noise is coming back intermittently. I just discovered two more electrical problems with this car. It`s supposed to have an auto-headlight feature. In pitch black darkness tonight, I noticed that it only turns on the yellow hazard lights, and not the headlights. Additionally, the fog lights do not light at all. This is supposed to be Honda`s flagship car, and it is nothing but problems.

leprechaunsdad / 7/2/2007