Automotive Connection / New Britain, Connecticut

Rating: ★★

Auto Repair & Service, Automobile Parts & Supplies, Automobile Consultants

Address: 175 Newington Ave, New-Britain

Postal code: 6051

Phone: (860) 223-3465

Trust and confidence since 1957.

Because you need to TRUST who`s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do business with Monro. Visit us today. Monro guarantees our customers the best price for a period of thirty (30) days after purchase. We match price before you buy. If a customer, prior to purchase, finds the equivalent quality parts, service and warranty for a lesser price from any approved automotive service retailer*, and has proof in the form of an advertisement or itemized written estimate, we will match it. We match prices for 30 days after. If a customer finds the equivalent quality parts, service and warranty for a lesser price after purchase from any approved automotive service retailer,* and has proof in the form of an advertisement or itemized written estimate, we will refund the difference. *Approved Automotive Service Retailer:Tuffy, Midas, Meineke, Sears, Firestone, Goodyear, Pep Boys, Car-X, Penske Auto Centers, any Regional or National Automotive Service Retailer or Auto Dealer.

Reviews:

Car repair as it should be

I have been using these people for 6 years. They are honest. It might not be the cheapest place to go, but they will not sell you stuff you do not need. They give advice about things I can do to prevent problems. Hands down the best ...?ˆ?

The Stylest / 3/15/2010

Excellent customer service

Being new to the area, I asked around for a good repair shop. The Auto Connection was at the top of my list that I received from my family, plus I received a coupon for being referred by my brother-in-law. It is not only very convienent to get to, but they give you great service. Kenny and the rest of the staff are very friendly and helpful. They kept in touch with me and let me know exactly what was going on with my... view more car. They even gave me a ride home. I would recommend them to anyone!!!

momofcl / 9/4/2008

never got fixed/tried to get more money from me

well, I went there to get my car fixed. I tried to get a quote but they kept beating around (should have known better at that time...live and learn). I did needs brakes, but I needed just pads. I already had been to Firestone and they quoted me a price of $310. I had Firestone checked everything else out and other than an oil change, they said the car was in good shape. Well, this place said it was going to cost me o... view morever $1,200 to do the job correctly. The said I needed struts and shocks. I went back to Firestone and then I went to another mechanic in Newington and was told I didn`t need shocks or struts. I am so mad about this. This is a classic case of a repair center taking advantage of a woman. Thank God I checked them out.

lindamcintyre / 8/11/2008

A BIG Rip off

I went in there for a quote on a muffler. I was quoted $1,100. They tried to sell me all this stuff I didn`t need. I know the economy is not good, but please don`t take it out on me....I ended up going to another place and they charged me $290. The car runs fine now.

cathyd / 7/31/2008

Rip Off

I went in there for a quote on my car. I needed a new muffler system, from the catalytic converter back. I was quoted a price of $1,100 to get this done. Some kid tried to sell me these fluids. The labor charge was very high. I ended up going to Midas and paid $290 for the entire system. It works fine now.

cathydoyle / 7/30/2008