Drive Auto Group / Haddam Neck, Connecticut

Rating: ★

Used Car Dealers

Address: 1631 Berlin Tpke, Haddam-Neck

Postal code: 6037

Phone: (860) 828-0364

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Reviews:

STAY AWAY FROM THIS COMPANY!!!...

STAY AWAY FROM THIS COMPANY!!!! The CUSTOMER service IS AWFUL. The cars are OVER priced. if you need to have your car serviced, if you have a balance on your bill they WILL NOT release your car until the bill is paid even if you have a payment agreement with them. they only process your payments once a day @ 4:30 pm so if your payment declines for any reason, you have to wait til the next day at 4:30 before they ... view morewill release the car. i have been trying to get my car for 3 days. first day i came up with the payment amount by 4:45 pm, so im missed it. the next day, i was short by 4.00, so they called my at 4:35, so by the time i corrected the matter it was AGAIN, TOO LATE. I was told that they would process the payment in the morning. the third day, i was going to go into work late to pick up my car in the morning because they said that they would process the payment in the morning, but NO, NO EXCEPTIONS....i have to sit home from work because i wont have my car til 5PM. THE HAVE THE WORST CUSTOMER SERVICE I HAVE EVER SEEN. HOW HARD IS IT TO PROCESS A CREDIT CARD PAYMENT....???? stay away....STAY AWAY!!!!!!!!!!!!!!!!!!!!!

unhappy717 / 7/22/2011