Springs Auto & Truck Service Center / Peterson Afb, Colorado
Rating: ★★★★★
Auto Repair & Service, Auto Springs & Suspension, Brake Repair
Address: 6035 Galley Road, Peterson-Afb
Postal code: 80915
Phone: (877) 741-5461
Auto Repair, Motor Home Repair, Diesel, Transmission, Brakes, Exhaust, Electrica
Complete auto, truck & rv service on all foreign & domestic vehicles. Motor homes service & repair. Towing. Complete diagnosis. We install Jasper engines and transmissions.Towing available. Custom welding fabrication & tube bending.
Reviews:
BEWARE the malicious warranty service at Springs Auto & Truck Service Center.
A couple years ago SATSC put a Jasper rebuilt engine in my truck, but it later needed replacement, covered by warranty. They got the truck in April (2013), and granting the tests they needed to run, it still took months. Periodic contacts seldom got responses from SATSC, and by 3 months I was pressing them about its progress. After mo... view morere delays, and a visit I made to the site, they told me to come and get it. When I got there, they really didn`t want to talk to me at all.
I spent a lot of time since then repairing and re-assembling the mess Springs Auto & Truck left me with. Now that I think I`m done, here is what I found:
?ˆ? The timing was set to about 10?° AFTER top dead center.
?ˆ? The carburetor bolts were barely attached and I had to repair a vacuum leak there that was causing an idle around 2000 rpm--no way to avoid noticing it.
?ˆ? I had to replace several bolts missing from the engine compartment.
?ˆ? At least four cover bolts were left off the bellhousing.
?ˆ? The temperature sending unit was missing and its wire was bolted to a ground.
?ˆ? The throttle- and choke-cable bracket was attached with only one of its three bolts--the loose one under the carburetor. The other two, which should have been bolted under the coil bracket, were dangling free and the bracket was shaking around over the top of the coil.
?ˆ? The ignition module was **zip-tied to a heater hose** and dangling beside the bottom of the engine.
It was pretty clear to me that Springs Auto & Truck was showing me what they thought of my warranty work and my expectation that after a quarter of a year they would have my vehicle ready. It was openly insulting treatment--purposely shoddy and even dangerous work. Be careful with these people.
ColoSpringsResident / 11/3/2013
AVOID THIS PLACE AT ALL COSTS UNLESS YOU WANT TO GET RIPPED OFF LIKE US
My wife took her 97 f350 in because it was leaking diesel on the top of the engine.Was told by the Ford dealership the repair would cost 250$. Went here and they did a fuel pressure test and said its the fuel pump leaking. At this point its leaking pretty badly so she decided to trust them instead of driving across town with a fuel leak on the ... view moreengine.They repaired the fuel pump at a cost of $720+ 550$ of that in labor alone- next day we get back home to far south of pueblo and its still leaking.Wife takes it back up there and they run it for more then 45 minutes - then spend the next 2 hours working on it- my wife is told its just weak hose clamp and it was leaking from the hose. Told her that as a courtesy that they wouldn`t charge her for the hose clamp or installation. They never had her sign off on the repair or approve it like there Phone line says when you call in /are on hold. When i called about it the lady i talked with had no sympathy whatsoever - no concern that there negligence could have resulted in a fire And did not have the part they replaced even after my wife expressly stated her intent to have the old broken part. AVOID THIS PLACE AT ALL COSTS UNLESS YOU WANT TO GET RIPPED OFF LIKE US
brian.simmering / 10/11/2013
I have used Springs Auto for the past 10 years for minor and major repair. The labor rates are very fair and I appreciate the personal attention to detail from all levels of the organization. I am always keep informed of the maintenance progress and advised of unforeseen issues and how to address them. Always a positive experience. Highly Recommended!
Greatnes / 9/29/2013
Let me tell you!! You have always gone over and above when taking care of our vehicles and the outstanding service is greatly appreciated.
fsdzg5334 / 3/2/2013
Shawn did a great job of keeping me informed and explaining the problem - first time customer.
fsdag8748 / 2/22/2013
Great job! Fixed my Z06 when nobody else could get it done.
lastnameoorlando / 2/19/2013
Great service and personnel......................
fgsdg8df74 / 2/14/2013
Devin did an extremely fine jo...
Devin did an extremely fine job of explaining repair action proposed. Alex is to be commended highly for his efforts in completing a difficult and lengthy service.
JAME33 / 8/28/2012
Well treated. Creative Honest ...
Well treated. Creative Honest personable techs. Thanks!
robert10192 / 8/28/2012
Very helpful, friendly service...
Very helpful, friendly service. Not had better service anywhere.
angel.l866 / 8/24/2012