Rating: ★
Auto Repair & Service, New Car Dealers, Used Car Dealers
Address: 4901 W 29th St, Milliken
Postal code: 80634
Phone: (970) 506-3600
Voted #1 Shop in Longmont by the Longmont Times Call Newspaper!
Stonum Automotive is a full-service preventive maintenance and automotive repair center that has been performing high quality, guaranteed automotive repairs in the Longmont area since 2004. We service and repair all makes and models of domestic and import vehicles. We are your logical alternative to the dealership for all scheduled maintenance of your personal vehicle, or fleet car or truck. Bring in your foreign and domestic auto, SUV, or pickup today with complete confidence that your vehicle will be serviced correctly while maintaining your manufacturer`s warranty.
Stonum Automotive has provided motorists in the Longmont and surrounding areas with comprehensive auto repair services. We pride ourselves on educating our customers on what truly needs to be done to their vehicle. We use the latest diagnostic equipment and technology to guarantee your vehicle is repaired or serviced properly and in a timely fashion. We only use quality replacement parts, and our technicians are ASE-certified.
Experience the advantages that our independently owned service center offers you. Be Car Care Aware, Call Us Today To Schedule An Appointment.
Reviews:
STAY AWAY! Very poor customer service. Refused to flex on price. Then I discovered that they did NO maintenance on the used vehicle before re-selling. Or if they did an inspection, they kept all that information from me. I purchased a ONE year old vehicle and shortly found out it needed over $1500 worth of maintenance and repairs! They also told me they would find me a second key (and never did) and repair my broken ... view moreCD player (then went back on their offer) and sent me off with an EMPTY GAS TANK!!! Who does that??? I feel very taken advantage of! It`s taken three weeks to get a very rude answer that they will not help me with any of these issues.
J V. / 11/2/2013
DO NOT DO BUSINESS WITH THIS DEALERSHIP.
***If I could give this dealership NO STARS I would...one is too high.****
Long story short I placed a $100.00 deposit down on a truck that I liked with the verbal agreement (done over the phone from Fort Collins) that I would receive my deposit back if I could A.) Not get the financing I wanted and/or B.) We could not come to agreement on a deal for the truck.
Well ... view moreI got my own financing that I wanted and went back to negotiate the deal. I offered a deal to which the manager said was, "Way too low to even consider?" I asked the manager what he thought was a "fair deal." The manager replied with, "I don`t know, nothing that you`re offering." Because he was so rude and clearly did not want my business I asked him to refund my deposit and I would take my business elsewhere. He told me, "all deposits are non-refundable." I told him when I put the deposit down it was with the agreement that if we could not agree on a deal it would be refunded. He replied with, "Nope, sorry man."
I asked to speak to the dealership manager and he said he was not there. I told him I would call back tomorrow. I left that day, offered O`Meara Ford (104th & I-25) the same deal that was way too low for Spradley Barr, and walked out with the vehicle I wanted an hour later.
Since then I have spoken to the manger, Mark M., over ten times about this. First, Mark told me that they had no record of my deposit so it was either not taken or refunded. When I e-mailed him a copy of my bank statement showing the deposit he told me to give him a week and call back. Over five messages later and I finally reached Mark again. Mark said that "my guy that handles this isn`t in right now, call back later this week." I called back and left multiple messages. When I finally reached Mark again and reminded him who I was he said, "Oh, I thought we took care of this last week?" I told him we had not and I was still waiting.
It is now over three months after the deposit and I am calling at least once a week to get this deposit back. It`s not so much the money, it`s the fact that this was an agrement and nobody seems to care about my needs since I decided not to buy a vehicle from them.
I am newer to the northern Colorado region and when I tell others of this experiecne they usually reply with, "That`s right on par for that place, they are a bunch of a**holes." I could not agree more.
Save yourself time, money, and most importantly your sanity and do business literally ANYWHERE else.
FortCollinsConsumer / 8/32/2013
Buyer Beware!! They have The Worst Service Department, always trying to rip people off. DO NOT TRUST THIS FORD DEALER!
Tinytimber / 4/17/2013
We bought a used car two month...
We bought a used car two months ago and durring the test drive we noticed the low tire pressure light was on, kevin took the car back and said they fixed the problem. after we took the car home the next day the light came back on and we took it in and now they tell us after we bought the car that there was a nail in the side of the tire and we have to buy a new tire. Ironic huh. We were promised new floor mats for th... view moree car. Kevin told me that he had orderd them and would call me when they were in. They have never came. When we call now, no one knows about that conversation ever taking place. Also we were lied to about the warranty that the car would come with, and when we call and ask about it, they lie even more to us, telling us a completly different story every time we call. When we take the car in for service it will take about on average 4 hours to get it done. This is the worst place I have ever bought a car. I will encourage you to go somewhere else or make shure that they put everything in writing and sign it!!!!!!! I thought I could trust them based on what other reviews had told me. Since buying the car we have met several other people who have had worse experinces than we have. DO NOT TRUST THIS PLACE !!!!!!!!!!!!!!!!!It really sucks when you have to buy a $350 tire the day after you bought the car because you were LIED to face to face.
drew45 / 6/13/2012
Best Auto Dealership in Greeley!
I`ve purchased a couple used cars and used trucks from Spradley Barr and every time I`ve seem to get a great deal and a great vehicle. Their staff is great and seems to look out for the customer. Thanks again, keep up the great work!
colojoe / 2/3/2012
Buyer Beware!!
Dont buy a car from this dealer!!! I have bought 5 cars in the last 4 years and this experience was BY FAR my WORST!! They do not follow through with ANYTHING they say. Do not believe a word that comes out of their mouth. They even were so tacky as to belittle me during financing because of my frequent car purchases (isnt that a positive thing to a dealer?? means money to them!). They also never filled out any paperw... view moreork to get me my rebates and 2 months later I am still fighting with them!! They are a tacky cheap dealer in my opinion. Buyer beware
futureladycop21 / 10/31/2009
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