Addison Auto Repair & Body Shop / Highlands Ranch, Colorado

Rating: ★★★★

31 years in Business

Auto Repair & Service, Automobile Body Repairing & Painting, Auto Transmission

Address: 2005 S Holly St, Highlands-Ranch

Postal code: 80222

Phone: (303) 691-9484

AAA Approved Repair & Body Shop

We repair all major makes and models. Our up-to-date diagnostic equipment communicates with every vehicle?s on board computer. Our technicians attend classes on repairing the operating systems of most vehicles. Our online information systems provide repair information on all vehicles and in addition we receive information from our subscriptions to the manufacturers? technical information. Our technicians are ASE certified Master Technicians and have an average of 19 years experience. We approach the repair from the perspective that first one has to understand how each system operates and what signal each component or sensor produces. Only then can a faulty part be identified, and replaced with the certainty that it was the cause of the problem. We repair all makes, but also specialize in SAAB, VOLVO, SUBARU and LEXUS.

Categories:

Auto Repair & Service, Auto Transmission, Automobile Body Repairing & Painting

Payment:

check, master card, visa, discover

Services/Product offered:

Addison Autocenter,Saab,Since 1982

Neighborhoods:

Virginia Village, Southeast Denver

Open hours:

Mon - Fri 7:30 am - 5:30 pmSat - Sun Closed

Languages:

English, Spanish

Reviews:

Great service for over 6 years and counting.

Since I moved in the area over 6 years ago I started to look for a repair facility that would take care of my vehicles, which would not be as expensive as the dealer. And I found that at Addison Auto. Throughout the years I have used them for all my needs and the ones for my family. I started having them do just regular maintenance, and then I decided to let them do other major services. I have owned several vehicle... view mores and they have taken good care of all of them. I fact, they have help me with a used car inspection before I decided to buy them. Thanks to them now I have a reliable vehicle that I love. What really sold me on them was the way that they helped my little sister in 2007 when she got in car accident. She was very stressed about the whole situation, and didn?t know what to. I told her about Addison?s that they have a Body shop as well. I was a little worried at the beginning because I have not used the Body shop in the past. But when I arrived with my little sister, they help her the way that I would expect from them, courteous and friendly. My other concern was on how the repairs were going to be performed. My sister didn?t want to go thru insurance since she was worried about her rates going up because of her age. And we were worried about how expensive would be. They wrote an estimate, and gave us different options to be able to save some money. Of course we selected the least expensive one. With that, they explained to us what to expect from those repairs. Such honesty helped me feel more comfortable and my sister felt the same way. The repairs took a little bit longer than anticipated, but the final product was much better than what we have expected. After that, I recommend Addison to all my friends and family. I still use their services and trust them with my vehicles, and I truly hope that you can experience the same great service that I have experienced with Addison Auto.

Molu / 5/21/2010

a very frustrating experience, taken care of.

They will fix you car but you have to walk them through the job. came back with lots of flaws in the clearcoat and trim that was reinstalled poorly. they broke a plastic fender spacer, likely thinking we wouldn`t notice. they tried to buff out the clear, still has runs and sags. After bringing it back and leaving it for two more days, trims still looks a little off, and clear still has sags and runs, had buff the fe... view morender myself. They did replace the piece they broke with no trouble and did apologize for the oversight. Updated. Was told owner was out of town when our car was in for repair. Once they got involved, the level of service went to the highest level I`ve seen in quite some time. They came and picked up the car took care of the problems. I`m happy with the repair.

ben4372 / 3/6/2010

Wonderful Place SAVED our car! :)

Tying to save a few bucks, My husband and I hired somebody off ?ˆ?Craig?ˆ™s List?ˆ™ to fix the bumper on our silver 2007 4-Runner. We purchased a brand new bumper from the Toyota dealership and wanted this guy to install and paint it for us while we were at work. He did kind of?ˆ¦if you count using spray paint, while the bumper was already on the car. Our car was ruined. The bumper looked like a kindergarten student painted ... view moreit, and there was over spray all over the outside and inside of our car. The very next morning I drove all over town taking it to body shops to get estimates. All estimated were higher than Addison and several places said they would only fix it if we got another new bumper. Every one at Addison Auto Center was helpful and concerned. Our car looks FANTASTIC just like new. Any time we have any car issues in the future we will be using Addison the first time and skipping Craig?ˆ™s List!

Mel Cal / 10/2/2009

Terrible customer service and lack of attention to detail

I took my Volvo here upon the recommendation of the dealership to have some minor work done. They gave me an estimate and then tried to charge me for the whole estimate, when they only performed 75% of the work. I am really angered by how they do not call with updates on your vehicle and you be able to read minds to know if it is ready for pick up. Do not take your vehicle here unless you have a lot of time and patie... view morence for mistakes. The ownership took care of the expense for the mistakes on my car.

txgal285 / 9/24/2009

horrible and overpriced

I took my 2006 Honda CR-V here to be repaired after an accident. I was treated like a ""stupid"" woman and did not appreciate that. The front desk people were very fake nice and were too busy chatting with each other to help me. I talked to my adjuster about the shop and he told me that I should`ve taken my car to one of their preferred shops! Next time I will! Talk to your insurance company for advice!! They know... view more the shops and work with them everyday.

sundevil1 / 9/21/2009

Great place for honest service

It`s nice to have an auto repair place that is so well connected in the community. They alwyas have time for you. They expalin what is needed and call you if something else might be needed.

The shuttle service takes a lot worry out of how you will get to work and the people are great!

leafmeyer / 5/20/2009

Addison Saved Me $1500

I started using Addison Auto for my routine oil changes because they give you a punchcard - get the 6th one free. During my most recent oil change they found that my left head gasket was leaking. My car only has 54,000 miles on it, but NO WARRANTY because I am the 2nd owner. I can`t afford a repair like this so I kind of panicked! THANKFULLY the service manager (Giddeon?) called in a favor to Burt Subaru. They w... view moreere able to fix it under warranty because the miles are so low. I didn`t have to pay a dime. FYI: the dealership did try to sell me $500 in pulleys and belts, but I am going back to Addison for those. Addison Auto is AWESOME! Talk about GREAT and TRUSTWORTHY SERVICE!

ath925 / 3/19/2009

Excellent Service

After a bad experience at a different shop Addison fixed what they did wrong. Now my car is in good driving condition again. The staff is very friendly, helpful and customer oriented. They know what they are doing and what they are talking about. Their prices are also very reasonable. I am very happy with Addison and I recommend this place to everybody.

janaforster / 3/10/2009

Excellent Service

I am so happy to have found Addisons!

I am a young woman who had a hard time finding a shop I could trust and wouldn`t rip me off because I was female! I had been to one place that gave me a $1,200 estimate for something I knew shouldn`t cost near that. I then took my car to Addisons and was out the door for less than $300. They are extremely reasonable and honest.

I was completely satisfied with my se... view morervice and have taken my car back for several things since.

One great perk - if you call ahead they will give you a ride to work or home after dropping your car off!!

thatCATchick / 2/10/2009

Excellence in Customer Service - Addison Auto Body/Repair Shop

I wasn`t sure if Alysha would remember me after bringing my 2000 Lexus sedan in Sep-2008 for her to take a look at to repair dings/blemishes. After completing her survey of the vehicle, Alysha sat with me and reviewed each repair item and the cost to fix. She also helped me identify some of the pros and cons of having this much work done on a late model vehicle. Never once did I feel any pressure from Alysha to get t... view morehe job booked. After careful consideration, the decision was made to trade the sedan for a Lexus RX. In late Dec-2008, the RX suffered substantial front-end damage in a ""black-ice"" slide in a parking lot. It was Alysha`s honesty and professionalism that I quickly remembered when my insurance company asked me where I wanted to have the vehicle repaired. I replied, ""Let`s send it to Addison Auto Body, not the Lexus dealer."" My insurance agent told me that Addison Auto had commendable business ratings and that they would be able to deal directly with them. AAA informed me that Addison is a AAA-authorized/certified repair shop. One call to Addison Auto from the accident scene was all it took. They made all the arrangements for receiving the RX, provided me with a detailed explanation of the process, and then they found me a rental car in 15 minutes, and it was waiting for me when I arrived at the shop with the tow-truck driver. The very next business day, I received the insurance adjuster`s estimate and Alysha placed the order for all the repair parts. This is truly ""Excellence in Customer Service""! This was such a refreshing experience, because I prefer to do business with local establishments and they are right in my neighborhood here in South Denver.

LSGoodwin / 12/30/2008