Phil Long Collision Center / Green Mountain Falls, Colorado

Rating: ★★

14 years in Business

Auto Repair & Service, Automobile Body Repairing & Painting

Address: 4045 Sinton Rd, Green-Mountain-Falls

Postal code: 80907

Phone: (719) 667-2900

Your complete Advanced Auto Repair needs.

Advanced Auto and truck repair has been serving Rifle and surrounding areas since 1985. We are a NAPA Autocare center.We specialize in air conditioning, alignments,all tire needs service and sales and general maintenance like tune ups.Cars and trucks both welcome, give us a call for prompt local care.

Categories:

Automobile Body Repairing & Painting, Auto Repair & Service

Neighborhoods:

Northeast Colorado Springs

Open hours:

Mon - Fri 9:00 am - 5:00 pm

Reviews:

I was very satisfied with the ...

I was very satisfied with the service provided by the collision repair facility at Phil Long. Ken Davis was my service advisor. He was very courteous and helpful. The car was repaired quickly and to my satisfaction. I would recommend them without reservation. Lester Snowden

SNOWDEN / 8/18/2012

This is the second time I have...

This is the second time I have used Phil Long Collision. Gene has been extremely helpful in both cases. You can`t even tell that my Mercedes has ever even been damaged. The quality of workmanship was beyond anything I expected. I would recomend them for any auto repair.

ardellcurtis / 5/31/2012

RUDE STAFF

Don`t go here. The insurance adjustor was rude and hung up on us. She lied about how many times she contacted us, even though she only documented having called us once. When we complained to the GM, he lied and said he was there for the phone conversations and that Sheila was not rude and did not hang up on us. Strangely, he did not know other aspects of those phone conversations. I am not a disgruntled customer... view more. Our vehicle was there for an accident that was not our fault, so we didn`t have a bill or anything with them. These people are just plain rude, inconsiderate, and unethical. Do yourself a favor and don`t bother dealing with them.

jturn01 / 2/24/2011

Phil Long collision

Do yourself a favor and look elsewhere...

stevebarta / 2/18/2011

Worst Service Establishment

I will begin with the positive, since there is so much negative. The sales/service rep was friendly, returned phone calls, and seemed to be doing their job. Now if they were the one or was involved with inspection of the vehicle, I retract my statement. Repairs took around 4 to 5 weeks, due mulitple orders of parts and ""recently"" found issues. I just let it slide, and tried to appreciate that I had my vehicle back.... view more Then I found they missed a body repair from the accident, had to deal with my issurance company to get that covered and had to go through the whole drop off, fix, and pick-up process. Then a piece in my engine turned out to be broken, and once again had to deal with the whole process over again. 3 strikes and your out, should be the overarching message. But if you enjoy spending time with friends each time you have to drop your car off, or calling your insurance company, or driving with a sense of ""what else is broken that they didn`t missed"", this is the place for you.

calzones1221 / 6/3/2008

Horrible service and repairs!

Why did I go to Phil Long?
1. Recommended by a friend.

Why won`t I go back to Phil Long?
1. R-U-D-E Receptionists (It`s like they all took the same class on how to be rude to customers)
2. A 5-day quote for a repair that took 3 1/2 weeks because they ordered the wrong parts (twice.)
3. No call backs no matter how many times I left a message.
4. Receiving my car back with another 8 days of rep... view moreair needing to be done.
5. Taking it back in to have the airbag light reset with the expectancy of a 4 hour repair and not having my car back 5 days later.
6. My car was released to me WITHOUT the proper diagnostic being done that would have told the mechanic it was UNSAFE to drive. (Yes... they released it to me without the air bags and seat belts being safe... AKA my air bags could have gone off at any time.)
7. Having to pick my car up at a further repair center that my car was sent to without permission.
8. Having to have it towed from that further location after Phil Long refused to tow it back to the original center.

Elaine09090 / 4/28/2008