Groove Ford / Gateway, Colorado

Rating: ★★★

12 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 10039 E Arapahoe Rd, Gateway

Postal code: 80112

Phone: (303) 643-9000

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Categories:

New Car Dealers, Used Car Dealers, Auto Repair & Service, New Truck Dealers, Automobile Parts & Supplies, Automobile Accessories, Loans

Payment:

discover, master card, visa

Open hours:

Mon - Sat 9:00 am - 9:00 pm

Brands:

Ford

Reviews:

Customer Service is paramount at Groove Ford. I never felt pressured in any way and was given the opportunity to simply walk around on my own until I needed help which was wonderful. Michael Shane in sales spent a ton of time with me and remained very patient throughout the entire process. He had a great sense of humor and made looking at a car fun. Even the Sales Manager, David Galbraith went above and beyond to ... view moremake my buying experience enjoyable and helped answer all my questions and then some. I would highly recommend both of these gentlemen as they are a true credit to their field. If you want to avoid all the drudgery that can come from purchasing a new vehicle, get a great price and a fair trade, then Groove Ford is a must.

CassandraEscobedo / 8/7/2013

This is the best dealership in all of Colorado. They have a great group of people and are very professional. Ask for Lawrence Bradshaw and Phil Vaillancourt in sales and Dave Galbrath is an awesome sales manager. Dave can do miracles with the numbers and out due anyone. Make sure you buy your next vehicle at Groove Ford. They are the best! thanks guys

RobertGaren / 8/4/2013

Groove Ford on Arapahoe Rd is an awesome dealership with outstanding customer service. Eddy Aldaz assisted me when I was looking for a new car and he helped me find the car the I was looking for and got me the best deal on it. He went out of his way to make sure I got the car I wanted!

saara.alakoski / 7/21/2013

Never buy anything from here unless you want taken!

NEVER buy a car from this Dealership unless you want to end up on the loosing end of a battle! My mother purchased a car from Burt Ford, with a lifetime oil change contract. Burt Ford was amazing, and always took care of their promises. Groove Ford ended up buying the Franchise AND inventory from Burt, as Burt went under. Groove will not honor my mothers lifetime oil change contract. I understand they were/are a ... view moredifferent entitiy, but in my opinion, purchasing the franchise and the inventory also means you take on AND HONOR any existing contracts. The manager didn`t agree, or care. All he offered was the online coupons given to anybody for oil changes. Now my mother is out a ton of money for ""lifetitme"" oil changes that now she has to buy. Don`t trust this franchise won`t do the same to you! I`m a Ford fan, but will never purchase from any Groove`s.

shellyl818 / 1/4/2012

Honest and Efficient

I feel compelled to write a review for Groove Ford. I went to Groove for a 2nd opinion for an oil leak. I was previously quoted $2100.00 to fix several leaks. I took my car to Groove and they told me I had only one leak. The service rep actually took me back and showed me the current oil leak and explained what failed on the car. By the end of the day the my car was fixed and it was $900.00 cheaper than the previous ... view morequote at another dealer. I really appreciated the honesty and how efficient everyone was. Keep up the great work!

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1triwoman / 4/12/2011

High Pressure-Bad Attitudes

We were not at all pleased with our experience with Groove Ford. The sales associate lied to us throughout the transaction. ?ˆ?Oh I have someone else test driving it right now.?ˆ? Come to find out, it was actually in detail!!! We walked away initially because we had other matters to take care of, and he was down-right nasty to us! ?ˆ?I have someone else on the floor wanting to buy the vehicle.?ˆ? We did not see anyone else o... view moren the floor or in the lot at the time and the car was still there when we called back to purchase it.

After we signed the papers to purchase the vehicle, we NEVER saw our associate again. He never even thanked us for our purchase or gave us a business card! One of the other salesmen gave us the keys. They never fixed the items they agreed to either. The finance manager was a total grouch! You?ˆ™d think they would all be happy we bought the car!

Canchaser834 / 4/11/2011

Can not get a clear title

I have made four trips to get my tags and title and was not able because the sales people did not do the leg work for the paper work needed. This has been going on now for four months without a title. I am handicap and need my handicap plates put without the proper paper work done right the state wont issue them. This was a christmas present and one to remember. I dont even know if someone will come and take it from ... view moreme and the person who bought it for me paid cash.

Keith Dipprey / 2/20/2010