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Station Automotive Service / Dupont, Colorado

Rating: ★★
22 years in Business
Auto Repair & Service, Automobile Inspection Stations & Services
Address: 2041 Lawrence St, Dupont
Postal code: 80205
Phone: (303) 830-2608

Your independent Toyota/Lexus/Scion service center. Fixed once, fixed right.

Located in Denver, Colorado, Toy Doctor is family owned and operated since 1993. We are proud to provide you with quality service and repairs as your independent Toyota / Lexus / Scion Repair Company. We have 2 locations and 15 bays combined in our Littleton and Denver locations. Toy Doctor offers genuine Toyota Parts in all repairs. We have 7 ASE certified master technicians on staff with over 120 years combined experience in effectively troubleshooting and repairing all Toyota, Lexus and Scion makes and models including Toyota Hybrids and Lexus Hybrids. We Offer:- Repairs on ALL Toyota, Lexus & Scion vehicles- 12 months/12,000 mile Guarantee- Free Shuttle Service- 15K - 30K - 60K - 90K Service Maintenance - 7 ASE Certified Master Technicians on staffToy doctor has thousands of happy customer?ˆ™s and will match or beat any dealer incentive offered. Stop by today at any of our 2 locations or call us!

Categories:
Auto Repair & Service, Automobile Inspection Stations & Services
Open hours:
No info
Extra phones:
(303) 789-1124(303) 623-1854

Reviews:

Poor service
I took my 94 BMW to them after they bought out my old mechanic. I paid for a full tune and later found out they used the wrong spark plugs for my car. I had a window fixed and they did not put the door panel back on correctly. Took it back 2 more times and they never put it on right. I was charged for things that were not done. Once I was charged for an oil change that I didn`t ask for. I paid it thinking i... view moret wouldn`t hurt to have it done early. The next oil change I was scolded by the mechanic for going so long without an oil change, so I`m guessing it was never done. I was charged for an air filter on one visit. The next visit a few months later I was charged again. I called them on it and they took it off. Later I found out that it was never replaced at all. I ended up going to a new mechanic and having everything I ever had done there checked and re-fixed.
tvuolo / 8/11/2009

Great mechanic!
I found Station, formerly Bolts, through a recommendation from a friend. They`re always honest about the repairs my car needs and their prices are very competitive. They`ll give recommendations for car maintenance, but won`t pressure you into make any unnecessary repairs. They`re even willing to give you a quote over the phone (timing belt, brakes). They`re honest and I appreciate that.
inkognitodenver / 7/30/2009

Read this review!
I took my high mile Tahoe to the South Broadway location for an alignment. I specifically told the manager to call me if they see anything else wrong with the vehicle. Due to the mileage, I`m not interested in putting a lot of money into repairs.

They kept the vehicle all day long as opposed to two hours. I picked it up and drove down the street only to find the vehicle was not aligned at all. So, I calle... view mored and made a second appointment. Again, the shop kept the vehicle all day. I picked it up a second time. Same thing. Still not aligned. I called a third time. The manager asked me what road I was driving on because the roads are crowned in Denver.

At this point, I took the vehicle to two shops for more opinions. I was shocked to find out that the vehicle needs $1200 worth of work to the front end. Both shops said there is no way that my vehicle can be aligned without substantial front end work. I called Station/ Truckstop again. The manager quite bluntly said `I am in the business to make money. You need to bring it back for me to see it again`. Okay. And I did.

The Station/ Truckstop mechanic said it CANNOT be aligned without substantial front end work. Time and miles have worn out the front end. I even asked their mechanic if I somehow did this damage driving around town. He said no and was surprised the other mechanic missed it.

In my attempt to get a refund, I have been delayed for WEEKS. No return calls. Nothing. Finally, I was told today that I can call the owner BUT we have completed the work and we will not refund your money. I have placed a call to the owner. Again, nothing.

I now get to dispute the charge with credit card company, file a complaint and start warning people to avoid this shop. The entire process has been absurd. Save the headache and the money.
sgwadog / 11/13/2008

Up front, timely, fair and competent mechanics
I have been taking my 2001 Audi to this Station center since it opened and have had nothing but good experiences. I did a google search to get their phone number and saw a couple of bad reviews. Read them both and decided that this shop needed someone to put one in for them.

Every time I have take my car in they have been fair and to the point. One time I left with a repair I was not satisfied with, but ... view moreupon returning it they made good. Granted I did not go to them with a super basket case of a car (to the reviewer with the grand cherokee taking his worn out pile to a foreign car specialist) but they have kept my audi in tip top shape at a cost totally consistent with a sensible upkeep budget.
pavlo2020 / 9/5/2008

AWEFUL customer service
Very disappointed that Management/Ownership was not willing to take ANY responsibility for misleading me.
Was told manager Santana would call me back 3 times.
WITHOUT EVER HEARING BACK, I reported to the B3tt3r Busin3ss Bur3au.
***This incident happened the week of April 21, 2008. They did not respond to the B3tt3r Busin3ss Bur3au by June 15, 2008. Spoke with Ownership 6/19 and did not offer any sort of he... view morelp in the situation***
bgishwiller / 6/19/2008

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