Quality Auto Sound Home of the One Dollar Install / Dupont, Colorado

Rating: ★★

23 years in Business

Automobile Parts & Supplies, Automobile Radios & Stereo Systems, Automobile Accessories

Address: 8402 W Colfax Ave, Dupont

Postal code: 80215

Phone: (303) 232-2570

Never a charge to inspect your car. Denver auto repair & service.

We have provided quality auto repair and service in the Littleton & Denver metro area for more than two decades. Pro Auto Care has gained the trust of thousands of satisfied customers, and we are honored to be a part of the Tom Martino Referral Network and the Better Business Bureau. We`re currently celebrating over 20 years in business. Thank you, Colorado. Honesty, trust, and peace of mind are values not often associated with auto repair shops, but at Pro Auto Care those are the values that have people coming back year after year, whether it?ˆ™s for a routine oil change or major service. We surveyed hundreds of customers and found that many of our customers felt that these two values best describe their feelings about Pro Auto Care. Do it right the first time, come in and have your car repaired by qualified technicians. Our ASE certified technicians know your vehicle inside and out and have the experience to efficiently diagnose and solve whatever problem your car may have. And because of our lower overhead, we are able to offer our services for less than what dealers charge ?ˆ“ often significantly less Let Pro Auto Care take the hassle out of getting your vehicle?ˆ™s scheduled maintenance, service or repairs done.At Pro Auto Care we understand that you have other things to do than wait around to get your vehicle worked on that?ˆ™s why we go the extra mile and offer the Pro Auto Care Courtesy Shuttle to bring you to your home or office. Or you can take advantage of our complimentary rental car if you wish (see one of our advisers for details). Pro Auto Care serves Denver, Littleton, Englewood, Aurora, Greenwood Village, Centennial, Arvada, Highlands Ranch, Castlerock & Parker.We understand that you want your car back as quickly as possible, so we work hard to not only complete your repairs promptly, but we fix your vehicle right.

Categories:

Automobile Radios & Stereo Systems, Automobile Accessories, Consumer Electronics, Automobile Parts & Supplies

Neighborhoods:

Eiber

Open hours:

Mon - Sat 9:00 am - 7:00 pmSun 12:00 pm - 5:00 pm

Reviews:

recently purchased a stero from quality

recently purchased a stero from quality auto sound and had the best experiance ever!!!! i recomend going in and talking too ernie he is very helpful

ev675 / 3/15/2012

QUALITY AUTO SOUND

Went into Quality Auto Sound on 72nd and Federal for my son`s christmas gift friendly salesman sold me a $385.00 ampifyer asked him if I could return it if I got the wrong one or if he did not like the product was told YES repetedely not once was I told I could return for a store credit. If I was told I could return for a store credit I would of walked right out. Is this ETHICAL I pay with cash and when I want to re... view moreturn unopened with reciept and one day later and all I get is a store credit. Who does this can someone at CORPORATE answer me this. Is this the only way you can get customers by forcing them to get store credit. I DONT WANT STORE CREDIT I WANT MY MONEY BACK !!! When I returned to return my unopened item the salesman attitude changed was very rude and unfriendly go figure lure you in with friendlyness,lies and deciet and then everything changes when you need help. I WILL TELL EVERYONE NEVER TO SHOP AT QUALITY AUTO SOUND ALL THEY DO IS LIE STEEL AND DECIET YOU.

Quality Auto Sound / 12/29/2011

BEST EXPERIANCE EVER

RECENTLY PURCHASED A FULL STERO SYSTEM FROM QUALITY AUTO SOUND ON COLFAX.. HAD BEEN TO ANOTHER CAR AUDIO PLACE CALLED CAR T !!! WELL U KNOW.. THET HAD QUOTED ME ALMOST 8K FOR A SYSTEM THAT I WANTED IN MY TRUCK I THOUGHT THIS WAS PRETTY HIGH.. SO I WENT IN TO QUALITY AND WAS GREATED BY A PERSON BY THE NAME OF ERNIE.. I TOLD HIM I WANTED A SYSTEM HE WENT OVER ALL THE DIFFERENT PACKAGES I COULD GET IN MY TRUCK I TOLD HI... view moreM I WOULD HAVE TO TALK TO MY WIFE ABOUT IT... HE SAID NOT A PROBLEM.. I CAME BACK ABOUT 6 HRS ;ATER AND TOLD ERNIE LETS GET IT DONE... AFTER THE INSTALL ERNIE WENT OVER THE WHOLE STERO SYSTEM WITH ME.. I MUST SAY THE INSTALL WAS WAY MORE THEN WHAT I EXPECTED.. IT WAS PERFECT... NOT TO MENTION I SAVED ALMOST 5K BY GETTING THE SYSTEM FROM QUALITY AND NOT THOSE OTHER GUYS!!! I WOULD HIGHLY RECOMMED TO GO SEE ERNIE OR HIS STAFF THESE GUYS ARE GREAT

sound master / 9/25/2011

got stiffed!!

Went to Qa in lakewood in colfax and and got one 12"" inch kicker, decided 5 days later i wanted to upgrade and return my first system. Ernie Valdivies upgraded me to 2 12"" kickers charged me the protection plan like 3 times for some reason. like its not like the subs were not usable, they just put them bk on the shelf for sale??? Then went back and upgraded again, got stiffed again with all these bs charges. Remove... view more sub-40, remove amp-40, install subs-40. Installed the wrong wiring and then said the new kit was 80 dollars, went in the next day, after taxes another 200 dollars. I feel like i should have been treated like ""NENE"" of the nuggets, but i wasnt. Told my friend to go there, he spent 600$, then i went in after that cuz they said they would give a discount if i had ppl come in and use my name. Got told ""well its already on sale so we cant"" which is bullll shiot. I blew 1600$`s and am still not happy. I still am waiting for all my discounts they ""said"" they would give me. All lies. told me it would take 1hr the last time i was there to switch it out the subs, ended up waiting for there. Ernie just wants ur money. All these reviews are bad, and say the same type of bs, maybe you guys should hook ppl up more for spending so much money!! Still waiting for my discounts ""QA"" :)

kawi756 / 9/24/2011

Terrible Customer Service!!!!!!!!!!!!!!!!!!!!!!!!!!

I contacted the store on Colfax today and the associates were more than helpful getting me set up with a Ipod connection for my 2007 Honda Accord. However, they also told me I needed an adapter, which I purchased at there suggestion. When I installed the Ipod connection it became very clear the adapter was NOT needed. I completed the installation myself without the adapter, and everything worked great. I then attem... view morepted to return the adapter to same store it was purchased from a couple hours later and ended up speaking with manager who refused to refund me for the adapter even though it was still sealed in the un-opened packaging with the receipt in hand. It was only after some discussion that he offered me store credit. Even after I explained to him I only bought the adapter because his staff informed me I would need it. This was also confirmed by his employee, and still all the manager would offer was sore credit. This would have been fine if purchased stereo components regularly, as I do not this was completely unacceptable and clearly poor business practice. I can honestly say with this situation unresolved I will never purchase anything from ?ˆ?Quality Auto Sound?ˆ? in the future and will be very vocal about the poor customer service to my friends, family, co-workers, etc...

dalayman1 / 5/28/2011

Westminister Location Scammer

On 7/22/10 I purchased a Viper Responder 350 alarm system from sales rep. Robert Ayala Invoice # 47695, for my 2006 Ford F150. The purchase price started at $249.99 and after all of the upgrades I ended up spending $436.52. I denied the upgraded exchange warranty, which would have been another $59.98. I figured the factory warranty would be sufficient. The alarm came with 2 transponder fobs, one was the 2 way with L... view moreCD screen on the front and the other was just a 4 button 1 way. Less than a week later My 1 way transponder key fob broke at the end where the keys attach. I preferred to wear the 1 way most of the time because I did not want to scratch the screen on the 2 way. I took it in to Robert and he told me that that was considered physical damage and that there was nothing that he could do about it. I asked to speak to his manager and he said that he was not in. I left that day and tried to get a hold of corporate head quarters to try and get in contact with a regional manager, I did get a phone number for regional manager and I am sorry I do not have his name or contact information but it was a Hispanic male name, out of the Lakewood Colfax Location. I left him a message and of course no one ever returned my call. On 08/11/10 I went to the store again looking to resolve the broken key fob issue and I was able to speak with William Devon Skelton AKA Devon Skelton. He proceeded to tell me the same thing that Robert Ayala had told me, about it being physical damage and that he would have to charge me for the fob. I was not happy at that point and proceeded to shower him with my frustrations, after about 10 minutes of back and forth arguing he decided to give me a new key fob and suggested that I purchase the extended warranty in case this happened again. So I figured if the fob had broken after one week that I better buy the insurance just in case. So I did by the warranty, invoice # 47872 in the amount of 2 year warranty for $59.98. About a month later ( second week of September) my 2 way stopped working, I called Devon, he said to bring the truck in so that they could reprogram it. The Westminster location is about 30 miles from my house so I would have to wait and take it in next time I was in the neighborhood. About two weeks after that the 1 way transponder that I normally wear broke in the same spot again. So I believe but not sure that it was Friday October 1st I went to Q.A.S. while I was in the area to replace the broken 1 way fob, I did not have the 2 way on me so I did not have him reprogram it. I wanted to speak to Devon but one of the other Salesman told me he was busy with an install, I insisted that I speak with him but he would not come out, he relayed the message through his salesman that he would not be able to replace the fob and that I had to be doing out of the ordinary to break the fob and that he would not replace again. I was outraged so I left. I meant to file a complaint at that time and had not gotten around to it. The last straw came when my alarm system somehow set itself to Valet mode, it would lock and unlock but not chirp or arm the alarm. I called the Leetsdale location so that I would not have to speak with Devon and the guy at the Leetsdale location suggested that I look on line for instructions to get out of Valet mode, because my manual was at home. I tried to use the online instructions and It made it worse, it would not respond at all any more. I called Devon told him had happened and give him one last chance to make all of this right before I had to start a complaint through the BBB and other consumer advocates programs. He told me to schedule an appointment and that he would charge another $40, and would not replace the fob. So now I have a $500 alarm that does not work, my truck is a fully customized work truck that is very vulnerable at this time and I feel totally scammed especially since he sold me an additional warranty after the fact that turns out was good for nothing

jay so / 11/8/2010

AWFUL!

How do i begin... First off they deserve NO stars but i can`t do that on this site. Chris the assistant manager thinks he owns the place. He has no say and can`t fix anything if stuff goes wrong, he just calls his boss. They supposedly pride themselves on customer service but he was extremely nasty and hateful towards me because my car was having problems because THEY didn`t install things right. The district manager... view more Rob is a joke, he is always on ""vacation"" and can`t be bothered. This is the shadiest company i have ever come across and i advise all people to go to other places! It has become so serious that i have had to get a lawyer and am now suing them for all the damages done to my honda. Don`t trust them and don`t sign ANYTHING they give you. They are very good at entrapment with contracts, you have been warned. I hope this doesn`t happen to anyone else because it is awful and i am now spending a small fortune to get justice.

Cyrus51408 / 6/8/2010

Great Prices

Rob hooked me up with a great system at a great price. Some car stereo stores really stick it to you on install charges. But not Quality Auto Sound.

brijensen / 2/3/2010

Lie to oversell

Went in to the store to buy a new head unit for my 2000 Mustang. It has a Mach system, which sounds great, but I wanted some features of a modern stereo. I`m not an expert, but I have installed several stereos with no problem. I started asking about a stereo, and if they knew how much the parts would cost, in addition to the $1 install fee on a 2000 Mustang.
He asked if I had the Mach system. When I said yes,... view more he started telling me how, in order for it to sound right I would have to replace all my speakers, my factory amp, and install a sub-woofer, otherwise it would sound hollow (like an old AM radio). I didn`t really believe him. I drove up the street to Circuit City (and later confirmed with Crutchfield) that it is just a matter of buying a $25 wire harness to make the new stereo work with all of the existing components in the Mustang.
This guy at Quality Auto Sound tells me that ""it`s the same as the Monsoon system on the VW"" and ""a lot of places won`t touch the Mach system becuase of this"". He even said, ""It will cost a lot to get that new stereo in, but it will sound good.""
He neglected to mention the alternative was a $25 part. Don`t let these guys fool you.

Thrux900 / 11/10/2008

God awful prices, and the service is horrible

My girlfriend and I went into the Quality Auto Sound on Littleton Boulevard to get some car speakers installed. Because their prices were so bad I bought some speakers online to get them installed. This apparently is the same as walking into the store and taking a dump on the floor. I was passed off to multiple sales people, finally ending up with the ""install manager"" (Oddly enough, the second person who has claim... view moreed that was his title). He examined both sets of speakers and tried to make nice talk about them, but he was obviously disgusted that I would dare bring in speakers that they didn`t carry. They quoted me a price which was ridiculous for 2 sets of speakers ($140).

This is when they became INSANELY rude. I asked them if they could install the speakers that day, they said no, that I would have to drop it off and leave it for the entire day. I asked if they could make an appointment then, as I couldn`t just leave my girlfriend`s car sitting at their shop all day, and the ""install manager"" says to me, and this is a direct quote ""Sorry, customer owned equipment, you`re my last priority"". If they are making money on labor, then it shows you what an INCREDIBLE rip-off their prices are.

Nothing they sell is less than 200% higher than the MSRP. Their prices are a joke, the guys they hire are wannabe thugs, and the stores aren`t even nice. I would highly advise going to Best Buy, where everyone is nice, and the installers have absolutely no stake in what they install because they are separate from the sales floor.

QAS has REALLY gone down hill, I have spent thousands of dollars there over the years, and their prices have gone up while their service has gone down.

policy / 1/5/2008