Baldwin Automotive / Dupont, Colorado

Rating: ★★

Auto Repair & Service, Recreational Vehicles & Campers-Repair & Service

Address: 14698 E 39th Ave, Dupont

Postal code: 80011

Phone: (303) 371-7176

We`re family.

We repair vehicles from around the world....to perfection. Founded more than 20 years ago, Global Collision?®? has experienced phenomenal growth in sales and workforce since George Lilley took over the original company in 2003. Lilley has spent all of his professional career in the collision repair industry, first developing the highly successful Lilley Group-UK, as well as consulting for Haggie Group, Scotland, and Royal Automobile Club of Victoria,? Australia, to establish multiple shops.George Lilley invented and perfected his Flow Line production system in the United Kingdom and central Europe over many years. With his zest and exuberance for the industry, Lilley has integrated the same concept in Colorado, and in record time, with his latest acquisition. This revolutionary design is based on a minimum building structure of 15,000 square feet with 4 low-bake refinishing booths centralized in the production operation. To further enhance the integrity of repair, the company has invested in state-of-the-art machinery, technology, and training from around the world.? ? ? Above all, the key factor to the operation?ˆ™s success is the seamless, limited movement of each vehicle.? As a vehicle moves through the various clinical stages of repair ?ˆ” dismantle, repair, replace, refinish, and final detail ?ˆ” each technician is acutely aware of accountability and commitment to perfection. Strict quality control procedures are in place to ensure that each stage of the repair process is documented and accounted for. As a result of the Flow Line concept, vehicles are repaired more rapidly than the industry?ˆ™s average downtime, providing customers with a more efficient, timely repair without compromising quality.? ?ˆ?When I first came to America I performed market research on the local repair industry and identified a considerable difference between the customer care, levels of equipment, training, and technology being used here compared to Europe,?ˆ? said George Lilley. ?ˆ?My goal was to gain a greater understanding of the American procedures and mentality and combine the knowledge with European standards. I am pleased to say that as a result, I have experienced a magnificent response from my American colleagues, and together we work successfully as a team to provide the very best the collision repair industry has to offer from around the world.?ˆ?

Reviews:

RV Blues

Hi. We brought in our RV a few weeks ago. They were "looking at it" for about two weeks. Little did I know how literal they met that statement, because it seemed like they just parked it, and stared at it without touching it. After talking with the gentlemen a few times (all times contradicting what he said in the previous conversations) they claimed the RV COULDN`T be fixed and that it wasn`t worth the mon... view moreey to spend on. They quoted us with a ridiculous and absurd price. We decided to go somewhere else, with a much more reasonable price. After this new and much more professional place took a look at it and even spent extra man hours they noticed the thermometer was not working...however Baldwin`s claimed they had fixed the thermometer... So, ladies and gentlemen, if you would like your RV parked here at Baldwin`s looking pretty, by all means, bring it here. It`s like expensive parking :) However, if you would like your RV fixed by professionals and dedicated people, look away and carry your business elsewhere. If it wasn`t for them, we would be on the road by now. However, we are now two weeks late to our destination. Thanks?

roadrunner123 / 10/4/2013

dont even think about having your RV worked on here

took my RV to have the breaks looked at two weeks later I got the 641.62 bill was told my rear drum breaks are ""way out of adjustment"" ok paid it, went on my way, put it away for the winter.......spring time .... oh no my breaks.....again....... took it to Stan`s alignment & breaks. turns out the front disc pads are shot and the rotors need to be turned ( good thing I got there when I did, new rotors are 175.00 ea... view morech and they just started to grind) I thought I just paid Baldwin`s to do this ?? hummmmmmm........ also I find out I dont have rear drum breaks I have 4 wheel disc.... funny Baldwins told me I have drum breaks, low and behold the service tech Say`s come on back , look for your self..... yep there disc alright, so I call Baldwins and I`m already getting the run around.... I dont expect a call, but I write this to try and warn others DO NOT TAKE YOUR RV TO BALDWINS !!!!!! you`ll BE RIPPED OFF !!!!!!

the good customer / 5/11/2010

Worst Liars Ever!

I brought my motorhome into Baldwin a few months ago to replace the water heater. They also convinced me to pay a high price for an engine battery. When that battery kept failing two months later (couldn`t hold a charge) we brought it back to Baldwin to replace it (exchange it). We also asked them to check an electrical socket in the back of the coach and let us know what was wrong with it. I called them three ti... view moremes to find out what was going on. All three times the manager said he would find out and call me back (""don`t know, have to check""). He never did. A month later he called me to say that the repairs had been done and the RV was ready for pick up. I asked him ""What repairs?"". He claimed that the main circuit board was replaced and the bill was $442, money I didn`t have at the time. I never authorized any repairs except the exchange of a bad battery. He claimed that the battery wasn`t bad, odd since Good Sam ERS and Camping World both showed us that the battery wasn`t holding a charge. The manager claims that my traveling friend authorized all repairs. NOT TRUE! My friend told him to call me first!!! I called THREE TIMES!!! NO ONE TOLD ME WHAT WAS GOING ON!!! I am now out $442 that I don`t have. I could have put it in storage and got repairs done when I got IRS refund, but the manager did UNAUTHORIZED repairs and left me no choice. NEVER TALKED TO ME!!! Won`t even admit he sold us a bad battery!!! I WILL NEVER GO BACK THERE AGAIN!!! He`s now got my $442, so I can`t even afford a lawyer!! And the engine battery is still bad....

DON`T SUPPORT BALDWIN AUTOMOTIVE IN AURORA, CO! THEY ARE RIPOFFS!!! AND LIARS!!

lynphi / 10/5/2009

Baldwin Automotive

Was referred to me for our RV and Mark did a great job at a resonable price. If you have the time for your car or RV to be in the shop for awhile he will work it in as he can and give you even a better deal.

chenke / 9/15/2006