Rocky Mountain Auto Brokers / Cascade, Colorado
Rating: ★★★
Used Car Dealers, Automobile & Truck Brokers, Truck Brokers
Address: 4912 Carrera Pt, Cascade
Postal code: 80923
Phone: (719) 477-9009
O?ˆ™Reilly Auto Parts and CSK Auto - offering the best combination of inventory, availability, quality and service at the most competitive prices. Better Parts?ˆ¦Better Prices, Everyday!
O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,
Reviews:
Great Place
I haven`t purchase a car in a long time because I just hate dealing with people that are untrust worthy and not up front with me. I have been around the block once or twice so I know when someone is trying to take advantage of me. I came into Rocky Mountain Auto Brokers looking for an automobile and I had the opportunity to meet Quentin Burgess let me first start by saying that I have seen online some of the worst st... view moreorys about this sales person. I was hoping at first not to get him but to my surprise this was the best sales experience I have ever had. My financing went through my local credit union not only were they able to match the rate, they actually lowered my rate through my credit union. Mr. Burgess was very knowledgeable, very professional with excellent customer service. He was never pushy and I was able to think about everything overnight and did the deal the next morning. They had everything ready it was in and out process that took less then 20 minutes when I drove off with my new car. I would always recommend if you have the opportunity to work with any sales person there; work with Quentin Burgess.
2shop / 8/25/2012
From start to finish.....
My dealings with Rocky Mountain Auto Brokers have been nothing but positive. Our salesperson, Will, is knowledgeable, friendly and genuine in his concern for our needs. They gave me a great price on my old car and a wonderful price on my new vehicle. The finance director, Albert, was absolutely awesome. Our car-buying experience with Rocky Mountain has been quick and effective and has resulted in completely satis... view morefied customers. I will recommend them again and again!
debzpurplemoon / 4/18/2012
Great Experience
Great experience - In the age of the internet, I find it important that when you get to the dealer to see the car I found online that it be as good as it looked in the pictures. I shopped Rocky Mountain Auto Brokers online and when I went to see the car it was everything I had hoped for and was actually cleaner than I expected. Easy to deal with and I was in and out within 2 hours!!!!! I have never bought a car so... view more quickly before. These guys have a great place and great people. Well done - Not you r stereotypical used car dealer here. They really know how to cater to the internet shopper. Adam in the internet department was great.
Martin1103 / 3/30/2012
EEEEEK!
Unsure who we were dealing with (we can`t seem to remember him introducing himself, other than to say he`s a floor manager which means he can do just about anything he wants. Yes, he said that). He was slimy.
He had no answers or knowledge about the price of the cars, fuel economy, engine size, etc. Every car was locked so even with him there we couldn`t look inside. We were ready to buy today but not from this d... view moreealership. When he was asked about the fuel economy of a vehicle he was pushing (and pushing hard) by a member of my family (this family member wasn`t buying, I was. He was just there to keep me from being taken advantage of), he didn`t have the answer to the question. He then exploded! Screaming ""if you aren`t buying a F***ing car, don`t be asking f***ing questions"". He whirled around and STOMPED like a 2 year old throwing a tantrum. Screaming and cursing the whole way back to the office, once inside he continued to scream, wave his arms, stomp his chubby little footies, and point at us. Yes, very professional.
I expect NO one to know all the answers. A simple ""I`m not sure, let me find that information for you"" would have helped him sell us a vehicle. But throwing a little temper tantrum because his ignorance was pointed out too many times in a 15 minute period? Sad.
I haven`t bought my car yet but I will - just not from RMAB!
wuffles / 2/24/2012
Good dealer, they stand behind...
Good dealer, they stand behind their vehicles.
Lockmart2005 / 2/19/2012
Go somewhere else, their cheap for a reason
Don`t buy from Rocky Mountain Auto Brokers. They negotiated a price and then hit you with mandatory (but really optional or they wont sell you the car) fees in finance. They live up to all the stereotypes. Like being slick talkers, but nothing ever in writing. And you can never reach anyone. Then when you show up they run like cockroaches. When you to try to make things right they hit you with the tough luck you s... view moreinged for it. The people I dealt with lied in one way or another. Be honest with your customers. If you want to keep customers treat them right and do not make them feel like idiots. I know good customer service, fair pricing, honest, and ethical behavior. Rocky Mountain should be ashamed, but I guess they just don`t care. The worst part is you have the nerve to thank me for my service to this country only to take my money like I have not made sacrifices so you can be free.
Lets be clear:
1. Unethical negotiation tactics - negotiated a total price, but then did not disclose mandatory (optional) add-ons.
2. Finance - Charge you fees on financing even if you have your own.
3. Customer service - when you try to contact them no one is ever there and don`t hold your breath on them contacting you...They just keep passing the buck.
rmabcustomer / 2/4/2012
Great Cars, Great Salesman, Gr...
Great Cars, Great Salesman, Great Service. There is nothing more that i could ask for in a Dealership. Highly reccomended I would refer anybody to buy a car through them. :)
timmytimt / 10/22/2011
Rough Experience, Great Prices
I walked in wanting to spend around $11k. The first dealer kept calling me ""kid"" and ""son"". It was probably him being informal, but that comes across as disrespectful and demeaning. He was pressuring me and made it apparent how frustrated he was with me trying to spend my money wisely and buying hesitantly.
The second car salesman went to go over finances with me while the first helped another customer, and he... view more had PORNOGRAPHY up on his computer. He had horribly foul language. Every car he showed me seemed to be the ""best"" car for me. He rarely listened to what I said I wanted or needed.
The next time I went in (after getting that last car totaled), that salesman was essentially making fun of my last purchase saying that wasn`t a good car for me. Still the foul language and disrespecting me because I am younger (25).
I must say that the prices couldn`t be beat - best in town - and once I landed on a deal, they were great from then on. I`d be hesitant to buy from them again, but I`m always willing to give people second chances.
jmutz04 / 6/28/2011
Took advantage of a wounded warrior
Rocky Mountain Auto Brokers took advantage of a wounded warrior. I lost my leg in combat, and I was given a grant from the VA to purchase a new vehicle. The finance department at Rocky Mountain Auto Brokers assured me that they knew how the paper work worked. Obviously, they did not. I was denied the grant because they made me finance the car. (I know I am approved for the loan because I bought a different car from a... view more different dealership recently.) But because they did not do the paperwork correctly, like they said they knew how to, I did not get the car. Also, after putting about 700 miles on the car, I took it to a dealership to have it serviced. That is when I found out that the car needed $5,000 worth of work done to it. They also told me that the service contract I purchased could not be cancelled. I called the company that the contract is through, and I am cancelling it in when the paperwork gets to my house. So the staff lied about that. I am sorry that the workers at Rocky Mountain Auto Brokers feel it is necessary to lie to customers and sell vehicles that are unsafe to be driven. Just like other dealerships, these people are out there to make a sale, and that?ˆ™s it, they do not care about their customers. Oh, and if you have to reach management, good luck! No one is ever available and NO one returns phone calls.
Carshopper456 / 12/10/2010