Global Collision-Colo Spgs / U S A F Academy, Colorado

Rating: ★

3 years in Business

Automobile Body Repairing & Painting

Address: 720 Garden Of The Gods Rd, U-S-A-F-Academy

Postal code: 80907

Phone: (719) 599-0900

Preventative Maintenance Pros.

Grease Monkey services most makes & models. We take the worry out of costly repairs and breakdowns by regularly maintaining your vehicle - with quick and affordable service. No appointment needed!

Categories:

Automobile Body Repairing & Painting

Neighborhoods:

Northeast Colorado Springs

Open hours:

By Appointment

Brands:

Bentley, Bmw, Jaguar

Extra phones:

(719) 623-4958

Reviews:

They were very good at apologi...

They were very good at apologizing...over and over and over again. I was rear-ended by some lady in a parking lot. She had Geico and I was instructed to go to the Global Collision location for an estimate so her insurance could take care of it. Although MY insurance company suggested I take it to Aubra for repairs, I didn`t listen - I thought it was convenient to handle the repair right then and there. Big mistake. I... view more was asked to pick up the car 3 times, and had to reject the car all three times due to errors I found in the quality and repair. I even had to bring it back a 4th time because they failed to tighten the screws that held my bumper on and there was overspray on the bumper that I couldn`t remove on my own. It felt like the workers in the back didn`t treat the cars like their own and just slapped the work order together so they could move on to the next case. The manager and case handler were nice and very good at apologizing for each mistake, but why make so many mistakes? It`s a waste of my time and theirs. To this day, I have no idea how a brand new bumper can be scratched the moment they bring it to me for pick-up. And the (headlight de-polarization cleaning) gift they gave me was of such poor quality, I`m sure I could have done a better job on my own with one of those auto store kits. All in all, it was a bad experience. The people in the front were nice but continuously apologized for the awful workmanship from the people in the back. No need to apologize if it`s done right in the first place, right? I cannot recommend Global Collision.

civipup / 2/4/2012

They are very good apologizing. Over and over again.

I was rear-ended by some lady in a parking lot. She had Geico and I was instructed to go to the Global Collision location for an estimate so her insurance could take care of it. Although MY insurance company suggested I take it to Aubra for repairs, I didn`t listen - I thought it was convenient to handle the repair right then and there. Big mistake. I was asked to pick up the car 3 times, and had to reject the ca... view morer all three times due to errors I found in the quality and repair. I even had to bring it back a 4th time because they failed to tighten the screws that held my bumper on and there was overspray on the bumper that was caked on. It`s obvious the workers in the back don`t treat the cars like their own and just slap the work order together so they can move on to the next case. The manager and case handler were nice and very good at apologizing for each mistake, but why make so many mistakes? It`s a waste of my time and theirs. To this day, I have no idea how a brand new bumper can be scratched the moment they bring it to me for pick-up. And the ""headlight de-polarization cleaning"" gift they gave me was of such poor quality, I`m sure I could have done a better job on my own with one of those auto store kits. All in all, it was a bad experience. The people in the front were nice but continuously apologized for the awful workmanship from the people in the back. No need to apologize if it`s done right in the first place, right? I cannot recommend Global Collision.

civipup / 2/3/2012

RUN don`t walk AWAY from this place! BAD BAD BAD

I wish I could give negative stars! I took my new 2011 Chevy Camero to be fixed and the repairs were supose to take 2-3 days. I went to pick up my cat 3 times and each time there was different damage or runs/sags in the paint (not to mention dust & scratches)! I gave the 3 chances to fix my car and each time was a disaster! I finally on day 7 said no more and took my car to a different repair shop. The original esti... view moremate for repairs for my car was just over $800 & after the additional damage Global Collision caused it is now over $2200! I was not only without my car for an entire week on a 2-3 day repair but now I am out a lot more money because they did not fix my car right and they created more damage. They will stand there when you point out an issue and either say they don`t see it or say they did not touch that part of the car (even though they completly repainted that entire part of the car!) I took it to another shop that saw the damage right away!!! I did not even have to show them! DO NOT GO TO GLOBAL COLLISION!

Jared101 / 11/16/2011