Import Specialists Auto Repair / Niwot, Colorado

Rating: ★★★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 6519 Arapahoe Rd A, Niwot

Postal code: 80303

Phone: (877) 793-1088

$50 Off any service $250! Free Oil Change w/scheduled maintenance

Import Specialists was founded in Boulder, Colorado on August 1, 1980 by Richard and Carol Hughes. Today the business is lead by Joe Bourche who continues to carry on the Hughes family tradition of service and excellence. Mission Statement: Our purpose is to provide prompt and efficient repair services. We employ only professional technicians, and use only high quality parts at a fair price. Our prime concern is for the welfare and safety of our customers and employees. We strive to provide a clean and efficient environment to work on your car. We Specialize in Acura, Volkswagon, Jaguar, Toyota, Audi, Mercedes, BMW, Volvo, Lexus, Nissan, Kia, Saab, however we do service domestic cars- Ford, Cheverolet, Jeep, Chrysler, Dodge, so we can help all of the models. We have fast access to thousands of parts through computer contact with major suppliers locally and across the country. Our ASE certified master technicians have access to the latest factory information and bulletins, making diagnosis of problems faster and more accurate. Our customers are the best part of our business! Some of them have been allowing us to work on their vehicles for the entire 30 years Import Specialists has been in business! We would like to thank our long-time customers for their continued business, as well as welcome new customers to our shop. Import Specialists is an expert in every aspect of auto repair and servicing. Our technicians possess extensive knowledge of a wide range of specialties and place customer satisfaction as a top priority on every project. The services we offer: Air conditioning, Brakes & Traction Control, Charging Systems & Batteries, Check Engine Light Diagnosis, Clutch Repair, Computer Diagnostics, Drivability Diagnosis & Repairs, Drive Line Repair, Electrical Diagnosis & Repair, Emission Repairs, Factory Scheduled Maintenance, Fuel Injection, Oil & Filter Changes, Steering, Suspension & Alignment, Timing Belts, and Tune-Ups and so much more! Customers Served Residential

Reviews:

Great Work, Honest People

I have taken my 2002 Mazda to them for over a year now. I was referred to them by a friend of mine who is a retired mechanic. I have since taken my car to them for at least a half dozen repairs and they have always done a great job. They also are more than happy to work with my warranty company to get the repairs i need done quickly and at little cost to me. Although i am overall extremely happy with their work, ... view morethere are a few minor things i would point out that they could do better. First, any work, from brakes to transmission to oil changes takes them literally all day. The actual work does not take all day but with their consistent workload, there is rarely a time when i can get my vehicle out of there before around 5pm. Now i usually drop off my car in the morning and expect it back the same day in order to get to work the next day. If this is not a problem for you than this shouldn`t bother you. They rarely give you a call to let you know the work is done and your car is ready. So what, most repair shops/mechanics aren`t reliable at call backs either in my experience. 3rd, They replaced the heat grids in my seats and (apparently while taking the seats in and out of the car) scratched the base board on the door up pretty severely (small gouges of plastic were taken out of the board) I did not ask them about it b/c i had just had ~$2000 worth of work done for $100 and didn`t feel like making a fuss about it. No one but me has even noticed the scratches before i pointed them out. Overall, 5 stars b/c the problems i have had with them are not uncommon for mechanics, and i can live with it in return for honest mechanics who know what they are doing.

Napoole / 7/7/2010