Larry H Miller Volkswagen Lakewood / Idledale, Colorado

Rating: ★★★★

Used Car Dealers

Address: 8303 W Colfax Ave, Idledale

Postal code: 80214

Phone: (303) 237-1311

Driven by You.

Larry H Miller Volkswagen Lakewood delivers a truly exceptional experience for all their clients. If you`re looking for a New Volkswagen, any Pre-Owned vehicle, Service, Parts or Financing; we are your on-stop shop! We offer an industry leading Certified warranty and offer Complimentary Loaners for any Service Appointment. It`s as easy as visiting: http://www.lhmvw.com/service-appointment.htm

Reviews:

Before I begin, I have to admit that I can`t stand car dealerships in general. It all stems from a horrible experience that I had years ago in a Ford store that left scars that still ache. I could go on for hours in regards to that sour experience but I don`t want to take away from the refreshing change I experienced today. I currently own an Audi and was recommended Larry H Miller Volkswagen by a neighbor who knows ... view morethe General Manager, Jay Frank. Despite my better judgement I brought the vehicle in for service to have a tune and oil change. They offered a free car to drive and offered a maintenance package for $150. The typical synthetic oil change at my usual Audi store usually runs approximately $90-$120. I immediately declined and prepared to leave when Ben explained that this wasn`t one oil change but THREE! $150 for not only an oil change but also top off the fluids, rotate the tires and an inspection. It was definitely to good to true so I accepted and then waited with total distrust that I was going to get shafted somehow. This deal completely changed my opinion of car dealers! I was out of the store within 45 minutes. They washed my car, were extremely nice and made me feel like a million bucks. The wait wasn`t bad because they have a very comfortable waiting area, direct TV, computers to surf and coffee. Allison, the receptionist was very nice and everyone was very professional. Ben recommended that I do a few minor repairs but didn`t push me and then offered to set a time when I was able to reschedule. Seriously, this was the best experience I have experienced in a dealership. Hands down! I will return to have my future repairs completed and plan on using these guys for everything. I was totally thrown off guard when Jay Frank, the GM called on my way home. He was told by Ben that his friend recommended me and he called personally to make sure everything went smooth. I`m still in disbelief but will take both mine and my wife`s car in for service. Very cool indeed.

AlexMichelk / 4/5/2013

AlexMichelk / 4/4/2013

I cannot stress enough how Ton...

I cannot stress enough how Tony Prevo`s and Jay Frank went above and beyond to ensure we had a wonderful customer experience. Tony even drove our motorcycle (which we were trading) in the snow from Evergreen, Colorado to the dealership. My husband has epilepsy and he knew I was nervous about him driving it in. I was TOTALLY amazed. He is one outstanding sales person. He follow-up has been outstanding and I can tell h... view moree truly cares about his customers. I love my new convertible beetle and love Tony & Jay!

RStarks2013 / 12/28/2012

RStarks2013 / 12/27/2012

I rate this as one my top buyi...

I rate this as one my top buying experiences ever and I have owned over 30 cars. Well deserved kudos for a professional presentation and incredible service. Thank you!

rGanYan / 12/23/2012

rGanYan / 12/22/2012

Tony Prevo rocks. He is the so...

Tony Prevo rocks. He is the sole reason I purchased my car at this dealership. I had other dealerships match the offer at Larry Miller - but it`s because of him that I chose to do business at this dealership.

LindseyM / 12/4/2012

This was my first new car purc...

This was my first new car purchase EVER (I`m a grandmother) and I was very nervous about the process. I had previously been to over a dozen dealerships in the last 3 months looking for a vehicle and never was made to feel as comfortable as I was at Larry H Miller, Lakewood. Thank you again to Justin, Jason, Ed and Nathan!

SandyJ5599 / 11/9/2012

Your team was lovely to work w...

Your team was lovely to work with. I had to bring my car back a couple of times in one day because they had forgotten to give me temporary plates, they had left a transmitter on my key, tape residue was left along the back bumper, and there was oil on the visor... This sounds terrible, but you guys were wonderful about fixing everything very quickly and making the above right! Please pass on my thanks to the team! Pl... view moreease do not take the above as an admonishment, but as a heartfelt thanks for providing great service when something did go a little wrong.

Mollygirl12 / 10/24/2012

Excellent customer service. I`...

Excellent customer service. I`ve leased 4 cars now from this dealership. Working with josh sahr is always great. This time around was different. Jay Frank is a hands on, customer service based, GM. His presence is positive to this dealership. It was overall the best experience so far. He keeps it real, and when leasing a car, it`s nice to be treated equal.

simonsays111 / 10/14/2012